rang them on Friday evening as my battery had also died. Apparently my warranty ran out in October. Told me the replacement was £70, then asked for my card details without taking a breath. i responded that I wanted to go and think about it, and they then instantly said i could get it for free as a good will gesture. i really hate dyson, and this just reinforces that.
Cheers. I managed to get a new motorised head posted to me a month before the two years warranty was up. Hopefully the battery warranty is longer, though looking at their own website they say they I only expect it to last 3 years! Will give them a call tomorrow ----------- So just called them and agreed the battery is dead but only 2 year warranty on the whole product which expired a year ago. I have 18v drill/ impact driver batteries that have lasted me 10 years of daily use. Poor show Dyson (fierce)
Call dyson and tell them the problem, they will ask you for a serial number which they can see when it was manufactured. You will then get a free replacement. I have done this once before
Yes same for my v8 too anybody seen any decent battery deals for that model cheers
Hi, thanks for this, but can you find evidence please? My v6 came with a two year warranty. As far as I can tell the battery warranty is the same?