I found that a large actually fit my other half so had to go with that. Many retailers out of stock for the small unfortunately. I got mine in h Samuel for £108 gift wrapped but they probs full price again now. Good luck
What it says above. Exactly the same. Awful awful customer service and now having to source replacement at short notice. Crap service hope this rebounds on them!
I ordered on the 23rd Nov & they’ve just said it’ll be 4-6 weeks. More annoyed about the lack of communication from Fitbit as if I hadn’t of chased them today I was unaware of the delay! Not a happy bunny as it’s for my daughters xmas present
Just tweeted them myself as mine was due for dispatch in 1-2 weeks from 26th Nov so hopefully they don't cancel cuz I will be screwed for xmas
Their customer service from my experience is excellent. Reported faulty strap. Emailed back within 20 mins and accepted claim and then posted out that day.