Tried cancelling my order and got an email saying failed to cancel. Opened a dispute with PayPal. I really don't see how you are still in business. It's not like you are any cheaper than any of the competition, the service is significantly worse than any other company I've used for UHD Blu-ray's. That includes Amazon, HMV, WowHD, Zoom and The Entertainment Store and private sellers on eBay. Patroling comment sections of deals involving your company to try and defer any negativity just doesn't work. Instead maybe Zavvi should re-employ you to stick items in jiffy bags and dispatch customer's orders. If four sessions on live online chat can't get my item dispatched, I fail to see what you can do from here.
I've already done that but I just get the "waiting on our supplier for stock" reply. I've had it before and what will happen is in 3 months I'll get an email saying my order has been cancelled. A week later the item will be back in stock at a much higher price. I just can't work out why Zavvi has items on their website they don't actually have in stock. There are items that are unavailable so you can't order them but for some reason they also have items that are out of stock but can order, which makes no sense. I'm giving it another week and then cancelling my order and won't be using Zavvi again.
Hi, Sorry to hear about this. If you still need help, can you please message us with your customer order number and we will try to help you further. Thanks
yep me too ordered ages and no sign of it despite them taking my money.
Old? 2014, 2017 and 2019 isn't exactly old.