Nice mincing of words, however I did say “most” and “almost”.. Imo the disgruntled comments sound like sheer lack of tenacity, simple. Anyway, as you said you’re firmly set in your opinion regardless of any sound reassurance, so have a nice evening
Sadly your positive experiences don't cancel out our negative experiences. Nor do they reassure us in any way. I'm plenty savvy, the fact is that it doesn't matter how savvy anyone is if Ebay say one thing one day and then completely contradict it the next. When customer service agents are an unreliable source of information about their own policies and its procedures and you lose out because your followed their advice, then the only intelligent and wise thing to do is avoid that company, period.
Yes well it will depend on what the actual issue is, however for most problems if you are savvy enough, you will almost always be fine. 16 years and over 1000 transactions later, I think I can safely say that
Unfortunately in my experience it will not always be fine. The last time I spoke to Ebay on the phone I was given information that contradicted what they told me on the phone less than 24 hours earlier. Now I record my calls with Ebay, which they don't like even though they say Ebay records the same calls.
I have, it’s a pain in the a*se though, sometimes it works & sometimes not. But that’s better odds than not trying atall.