O2 Refresh Deals

O2 Refresh Deals & Offers

325 deals31,141 comments
P20 Pro O2 Refresh Price Drop. £507.99
Posted 9th Aug 2018Posted 9th Aug 2018
P20 Pro O2 Refresh Price Drop. £507.99
As per the o2 refresh trick you can get the P20 Pro for only £507.99. Select the 50gb plan, pay £99.99 upfront then the balance is £407. You also get the free wireless headphones t… Read more
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Oneplus6 does 60fps 4k ois


The boy who posted the deal can help you apparently he said it was easy.


Ahh apologies. Thought you were talking about the Huawei!


No, it's definitely locked, it's a LG G7 not a Huawei. Now that I've paid for the phone completely they said they're able to get it unlocked within 72 hours...apparently. I should be able to get a refund of it doesn't work out. Cheers


You have to play dumb a bit and appeal to their good side otherwise they can make it difficult. Say you need to go overseas for a few weeks and need to put a different SIM in there. They will do it faster for you

Huawei P20 pro Like New - £495.99 @ O2 Refresh
Posted 1st Aug 2018Posted 1st Aug 2018
Huawei P20 pro Like New - £495.99 @ O2 Refresh
Huawei P20 pro Like New Condition for only £499 if you take out a contract with O2 Refresh. Within 14 days of receiving the phone, just call them and offer to pay for the phone wh… Read more
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No issues with mine restarting. Try a factory reset and be careful what you transfer from your old phone. The clone app will copy all of your original apps including some of the bloatware that came with your original phone. Not a problem if it's the same brand. I didn't like the battery usage on mine at first so did a full reset but this time manually downloaded the apps I wanted from the app store. It made a huge difference. This phone is also a lot better in my opinion using the Microsoft launcher available from the app store. The standard launcher that comes with this phone is pretty basic to say the least.


Mine has self restarted twice in 2 weeks , cleared the cache and hoping for the best now . If it goes again this side of 30 days it's going back I love the phone but it seems to be quite a popular problem in the forums


Here's some examples of photos I've taken with this camera, really easy to take nice pictures IMO.


Half the price, much better battery life, better camera. More Software features, larger screen... To name a few.


No. These come unlocked fortunately. Same as OnePlus phones on O2.

IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
Posted 28th May 2018Posted 28th May 2018
IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
Same deal as posted here before with O2 Refresh deal - £99 upfront - ask O2 to unlock the phone - pay back the loan for the phone - cancel the contract

The idea is good but its 02. I really can't recommend someone to potentially go through the same hassle to cancel their refresh deal as myself. I was lied to several times and its only when I went through resolver and everything was documented externally, I finally spoke to someone further up the chain instead of a lame CS rep. I had months of unpaid bills put through my door which I refused to pay because at no point had I even inserted their sim card into the phone much less used their services.


No I rather have a monthly payments. So I think its no any chance to get extra "toy"


Now comes with a free Kodak mini 2 printer. Are you able to pay the full cost upfront then cancel the contract when the phone arrives?


Any one know if I order it by other website but i've done upgrade can I redeem this speaker too?


I just bought the OP6 and yeah the camera is a lot better although I did upgrade from the OP3 so you'd expect it to be.

O2 Priority: 50% off the upfront cost of a tablet on O2 Refresh
Posted 16th Apr 2018Posted 16th Apr 2018
Saw this in O2 Priority App this morning and thought it would be worth a share. Not sure if it works for new customers. Can be redeemed online and instore, just choose via the P… Read more

This is a rubbish deal from o2. Don't buy an iPad because of this deal.


No the code works on any other tariff, just not the ones where you pay for the device in full Yeah I just read the terms and noticed that too!


from what i read in the app, the discount only applies INSTORE. Although it does appear to say, 'Device with no upfront cost or purchased for cash price only are exluded'


Great shout but I can't get that to work. Says ''promo code can't be used with this order'' if you select to pay device off in full


Thanks for Posting (y)

Huawei P20 128GB Black o2 Refresh with Bose Headphones at O2 Shop Cancel the airtime You can Have phone For 361£ (via sales chat team)
Posted 5th Apr 2018Posted 5th Apr 2018
Huawei P20 128GB Black o2 Refresh with Bose Headphones at O2 Shop Cancel the airtime You can Have phone For 361£ (via sales chat team)
Huawei P20 128GB not Pro Model I managed to order via Chat with sales Team. They Offered me 75£ Off on upfront cost. I Select 99.99£ Upfront and 46£ Month Which was Reduced via pr… Read more

I took an O2 refresh deal for the iPhone 7 and cancelled the contract - there was no problem with doing that but they mistakenly charged me the full amount for the 24 month contract without telling and I only found out 6 months later when they sent me a letter to tell me what they'd done and they refunded me.




Yes select 6th which they accept


what did you choose as purchase date as 5th april is blocked, you can only choose a date after 5th april for purchase date,


Call o2 the will send u proof of purchase and they want to be sure that pre ordered was place within time limit which was 5th april 23:59

Huawei P20 plus free £325 Bose qc35 ii headphones on o2 refresh - £69.99 up front / £14pm x 24 months = £405.99
Posted 29th Mar 2018Posted 29th Mar 2018
Huawei P20 plus free £325 Bose qc35 ii headphones on o2 refresh - £69.99 up front / £14pm x 24 months = £405.99
Ok as above £69.99 upfront and £50 a month deal works out at £405.99 when you pay off the device plan and cancel the airtime plan which you are fully allowed to do Free headphone… Read more
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Cheers for the heads on this deal op! After much messing about with O2 they've finally refunded 2 months overpaid line rental (?!). If anyone else is in a similar situation go through complaints, they'll actually sort it out for you. Sold the phone for £90 profit and kept the headphones (highfive)


Headphones arrived today and refund from o2 for the 20 days overpayment on the line rental Was a little touch and go along the way But it's paid off in the end Litterally paid to take a pair of these amazing bad boy headphones (sold the phone and paid off plan) Thanks again OP


Same here, just had my 263xx shipped.


Light at the end of the tunnel! It looks like Huawei just got some new stock. I just woke up to this email: "Dear [removed], Claim ID: 23xxx Your reward has been shipped via recorded delivery to the address nominated during your online claim submission. Please keep this email for future reference. If you are unable to click on any link provided, please copy and paste it into your web browser. If you need to contact us please visit our support page. Kind Regards, Huawei Promotional Support"


I called them this morning and they said they had ran out of headphones due to popular promotion & are expecting a delivery next week. He apologised & said I should receive them the week after.

Huawei P20 Pro + £325 FREE Bose® QC 35  on O2 Refresh - £549.99
Posted 29th Mar 2018Posted 29th Mar 2018
Huawei P20 Pro + £325 FREE Bose® QC 35 on O2 Refresh - £549.99
Choose below bundle and cancel refresh contract on day you get phone. Unique Promo code for £30 will be at checkout page. Huawei P20 Pro128GB Black Select below o2 refresh plan.… Read more
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mine two sold, one for £255 and other £250


How much you got for them so far? Mine only sold for £160


Walking around today with the headphones on... audio keeps cutting out if I keep my phone in my left trouser pocket (like I always have done). if i swap phone to the right pocket, issue stops. is anyone else having an issue with the bluetooth connection dropping out? I already updated to latest firmware...


Got both of mine delivered yesterday finally!

Oneplus 5T 128gb 8gb ram in black - price incs 24 month interest free credit - Only 02 customers - £432 @ O2 Refresh
Posted 5th Jan 2018Posted 5th Jan 2018
Oneplus 5T 128gb 8gb ram in black - price incs 24 month interest free credit - Only 02 customers - £432 @ O2 Refresh
First deal I'm posting so rip me to shreds if I am missing something - THIS IS ONLY AVAILABLE TO CUSTOMERS WHO ARE COMING TO THE END OF AN O2 Contract - or who will pay off existin… Read more
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This is a hell of a phone


http://bgr.com/2018/01/26/oneplus-data-collection-clipboard-app/ In October 2017, a researcher caught OnePlus silently collecting all sorts of data from its users. Now, a new report says that there's still a OnePlus app that can grab data from the phone and send it to servers in China without a user's knowledge or express consent. BGR reports: The French security researcher hiding behind the name Elliot Alderson on Twitter detailed OnePlus's data collection practices back in October, and he has now discovered a strange file in the OnePlus clipboard app. A Badword.txt file contains various keywords, including "Chairman, Vice President, Deputy Director, Associate Professor, Deputy Heads, General, Private Message, shipping, Address, email," and others. The file is then duplicated in a zip file called pattern alongside six other .txt files. All these files are apparently used in "in an obfuscated package which seems to be an #Android library from teddymobile." Now, TeddyMobile is a Chinese company that works with plenty of smartphone makers from China. The company seems to be able to recognize words and numbers in text messages. And OnePlus is apparently sending your phone's IMEI number to a TeddyMobile server, too. It looks like the TeddyMobile package might be able to grab all sorts of data from a phone. Even bank numbers are apparently recognized. OnePlus has yet to issue a statement on the matter. https://twitter.com/fs0c131y Other chinese phone manufacturers are know for similar activities.


Yeah, just got it at that price, as O2 told me £516 on the phone or £499 in store + PAYG SIM.. Hope I like it..! (nerd)


How did u make use of the dual SIM function..?


Yeah, I'm an existing o2 customer, just coming to the end of a 24 month contract. I went through the exact steps you stated above. Just the luck of the draw I guess.

O2 Refresh Iphone 7 32GB Like New £403.99
Posted 20th Nov 2017Posted 20th Nov 2017
O2 Refresh Iphone 7 32GB Like New £403.99
Hi I recently got a iphone se 64gb through this and it came and had 12 months warranty with apple So i was looking for my friend and found this 19.99 upfront 16.00 monthly for 24… Read more
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Not sure how to message you, if you do happen to have details of who to contact could really do with them, been trying to get an black mark removed for a few years with no joy


I should add that if anyone reads this thread and needs help with a scenario like mine please message me as I can share O2 email addresses of the right people to sort it out!


My account was closed correctly and I monitored it but O2 still raised a default and it took months to get it removed. It doesn't matter if you follow the process correctly sometimes O2 raise a default by mistake.


You have to put the 36 one in your basket and you'll see the split between airtime and device.


Same here. Can't see it for the price quoted.

Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
Posted 7th Nov 2017Posted 7th Nov 2017
Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
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What exactly does re fresh mean ?? I’ve just got one on a contract with 02 and they said it was a new phone ??? Can Anyone help please


you might as well wait for Black Friday than jumping on this


You need to top up so that's another £10 on top


that was £267 in the summer, they really have put the prices up or we got bigger bargains :)


Saw iphone 7 32Gb in silver almost perfect for £373 on there too

Apple iPhone 7 Plus Like New Jet Black 128GB O2 Refresh
Posted 24th Oct 2017Posted 24th Oct 2017
Apple iPhone 7 Plus Like New Jet Black 128GB O2 Refresh
Apple iPhone 7 Plus Like New in Jet Black 128GB O2. Grade A so mint condition. Got mine yesterday and warranty with Apple started when I activated it (I checked on the Apple websi… Read more

Do you just buy online or do they offer this in O2 shops too?


I was told by customer service you would not be charged line rental if you also returned the phone. I will see what I get in the way of the first bill. Phone is brilliant!


I did it twice and never paid a month's charge after cancelling but just a couple of days pro-rata. I'm talking about cancelling in the first 14 days. The monthly charge doesn't get paid on day 1. I should have worded it like that.


You haven't paid it yet though (that's what I was getting at) so once you cancel they will send a final bill pro-rata with the actual charge. That's how it was for me twice. Hope this helps.


I have received my bill already for £26... and when reading into it a bit more it says it may be pro rata’d : 1 month plus what ever you use until cancellation?

iPhone 7 plus Perfect (like new) 32gb O2 Refresh deal
Posted 16th Oct 2017Posted 16th Oct 2017
iPhone 7 plus Perfect (like new) 32gb O2 Refresh deal
Finally. If you choose 5GB with 19.99 initial and 46.00 monthly payment, 20.00 for handset and 26.00 for airtime. Cancel the airtime after you get the handset unlocked.

Duly noted.


If it sounds too good to be true, it is!! I’ve spent the last 2 months trying to resolve an issue over end balance on a refresh. . Quick summary is that from 100s of £s I’m supposed to owe 02 (I was told I’d cleared my balance when I cancelled) I was told everything was resolved and the account was closed for goo. 1 month later a debt collection agency wrote to me saying I owe £100 and I’m still trying to resolve everything. I’ve never owed anyone a penny in my life and this experience has been appalling. Just stay away. Trust me.


this is 7 plus, not 7.


I am waiting for a £300 iP7 again, weren't they that low on O2 refresh before?


I think many know about this so called credit score hit. I say so called since many say they never got affected as they done it properly. So who knows. Eitherway yeah a tad expensive ... Heat for the effort since it doesn't matter now anyways ;)

iPhone 7 Plus Rose Gold 32GB Like New £452 at O2 Refresh
Posted 12th Oct 2017Posted 12th Oct 2017
iPhone 7 Plus Rose Gold 32GB Like New £452 at O2 Refresh
Not bad for a Plus model - cheaper than used handsets on eBay with the additional 12 month warranty (and unlocked too!). I've just ordered mine and it'll come tomorrow :) . It's … Read more

I want to pay off the device plan half way through my 24months. When do i then cancel the airtime part?


It’s 256gb I meant typing error


lol Bought a phone that doesnt exist ey? good one.


Post screenshot of the Amazon transaction.


That's a good price. I got one in black but perfectly fine condition (grade C I think but just had a couple of light scratches at the back) for £408 back in June.

iPhone SE 64GB / o2 Refresh Deal @ £225.99 *PERFECT condition*
Posted 12th Oct 2017Posted 12th Oct 2017
iPhone SE 64GB / o2 Refresh Deal @ £225.99 *PERFECT condition*
seems like lowest ever for PERFECT condition

NEVER consider the 64Gb. Don't even look at it. It's THAT OLD. This is the only possible use for an iPhone 64Gb : Get the newer otherwise-identical 32Gb instead - it's from 2017.


Yeah it came out last year. 2016.What sort of idiot uses a phone that's over 12 months old !!!It's absolutely useless...


64gb model is old. 32 & 128 gb are current models. COLD!


Seems like a good deal to me,so posted.This is more than 60£ cheaper than Refresh deal posted last which i see people voted hot .


Classic newbie error. Posting an apple deal and hoping it wouldn't be freezing!

iPhone SE 64GB / o2 Refresh Deal @ £288 *LIKE NEW condition*
Posted 6th Oct 2017Posted 6th Oct 2017
iPhone SE 64GB / o2 Refresh Deal @ £288 *LIKE NEW condition*
It's back. How it works (thanks to aaqeel): Insert sim, activate your iPhone. Don't use any minutes/text/data. Ring 202, request for unlock code first. Once request goes through,… Read more
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I bought the SE in July on the refresh, I did not activate the sim, did not even put it in the phone - I called from my own phone and cancelled the air time no probs as I already paid off the phone. Why does everyone say you need to activate the sim?? This is the 2nd phone I bought on refresh, the 1st I activated the sim but cancelling that one was a nightmare - sent me a bill for the whole airtime contract in one go even though I was 1 day into contract - well within 14 days - o2 on that occasion made it an unpleasant experience!


yep agree normally add that but for some reason didn't, score returned to normal the following month and we did do 4 phones so could expect a hit anyway.


I never do this again. They messed with my credit score and I had to call them more than 10 times!


Those 50 points can make or break a mortgage application.


appears to have vanished.. unfortunately

iPhone 7 32GB O2 Refresh - £326
Posted 13th Sep 2017Posted 13th Sep 2017
iPhone 7 32GB O2 Refresh - £326
Just noticed, O2 have their prices for Like new iPhones. The best deal I could find was for iPhone 7 32Gb Like new, Tariff £109 upfront and £35 plan for 5Gb. This brings the cost… Read more
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Good point. You wouldn’t return the SIM, it is just deactivated when cancelled. Activate the O2 Priority app with it before you cancel :D


So I don't have to open the new just in case I need to return it...?


Why would you? Straightforward enough.


Just ordered this deal but for £350 total. My questions was that can I use my son's 02 SIM card to unlock instead of opening the one that comes with the phone?


02 never dealt with my complaint. Went to communication ombudsman, submitted a complaint to force a resolution/response from 02. Got a phone, apologies, wiped off bills/charges and credited me with an extra £50 on top if I agreed to close the case with the communication ombudsman. I was happy to take the deal and walk away, even if now I need to look at the scraps and take into consideration any corrections that need to be made on my credit report.

iPhone 5s Silver 16GB Perfect @ O2 Refresh - £19.99 upfront, then £5pm x 24 months = £139.99
Posted 3rd Sep 2017Posted 3rd Sep 2017
iPhone 5s Silver 16GB Perfect @ O2 Refresh - £19.99 upfront, then £5pm x 24 months = £139.99
As above and as standard O2 Refresh routine. Take it on pay monthly with £19.99 upfront and 24 months x £16 contract. However, if the airtime (£11) is cancelled equates to 24 x £5 … Read more

Never use mine, carry with £5/4GB EE sim in it for emergencies when my 6S battery dies, or no Three signal. Wasted money on it really as screen keyboard too small for me lol, but I needed a stop gap with decent battery life after Microsoft pulled 1320 W10 support mid way. Best advice replace with a i6 or higher - the smaller 5/SE screen is kid sized. What's the issue you face ? If battery just get it replaced ? I've seen battery life /problems effect a iPhone in a bad way - the processor can't handle the battery instability. Got a replacement 3GS for a few months old new iphone for a issue like this, the battery caused all kinds of issues with the hardware/iOS.


So did I , however mine died yesterday, restore fails , Apple confirmed device needs replacin


I got this 18 months ago for circa this - wow


Ireally want a note 4 910F Model..NEW!


repost with proper price

Motorola Moto G5 Sapphire Blue 16GB 2GB RAM Sapphire Blue £129.99 @ O2 PAYG
Posted 31st Aug 2017Posted 31st Aug 2017
Motorola Moto G5 Sapphire Blue 16GB 2GB RAM Sapphire Blue £129.99 @ O2 PAYG
Specs: Screen : 5.0 inches (1080x1920) (441 ppi pixel density) (IPS LCD), Camera : 13MP (Records at 1080p), OS : Android 7.0 Nougat, Battery : 2800 mAH removable battery, … Read more
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is this sat nav thing with the compass really a big issue? for an occasional google maps user? im still toying with the idea of getting the mrs this but dont want it to be worse than her samsung a3


Nope If u need dual SIM you LL have to buy from Amazon.


is it dual sim?


I unlocked one for my sister a couple of weeks ago. Used ebay mobunlockingmaster and cost £1.79. Worked fine.


For those folks planning to buy and unlock the phone, a word of caution. I have had a couple of phones on pay as you go on O2 recently, both of which have had to be returned as I couldn't get them unlocked anywhere, and I tried unlockers all over the world / net / high street. The phones were simply too new and the unlockers didn't have the codes for the IMEI numbers. O2 won't unlock the phone unless you have owned / used it for year, and you stump up £20. So be prepared to have to return the phone at your own cost, under the 14 day cooling off period, it worked okay for me on both occasions, but you do have to chase O2 to get your refund. Good luck, hope it works out better for everyone than my own experience. As always YMMV.

Iphone 6 32 GB O2 Refresh NEW - £259.99 @ O2
Posted 18th Aug 2017Posted 18th Aug 2017
Iphone 6 32 GB O2 Refresh NEW - £259.99 @ O2
Another deal on O2 refresh. As usual you have to cancel the airtime plan and pay the phone fully. Best regards, Pedro
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Am I reading this correct in that it is now £240 as I cannot see an upfront fee? Can I also ask why it would affect your credit rating? https://www.o2.co.uk/shop/tariff/apple/iphone-6/?productId=a921422e-e8f6-4757-b711-248c7f2c7066&planId=&contractType=paymonthly&cm_mmc=affiliate-_-47868-_-blank-_-blank&awc=3235_1507963721_bd6037c169eb0ecdcca6a8e10aa5747a


Looked at the page but wasn't able to find a valid until date for this price. Very tempted to buy this as a birthday present for my dad but his birthday isn't until mid October. Don't want to lose a month or so of warranty but also don't want to miss out on the price. The other option is for me to get him an Xperia x at 240 using my work perks thing.


Sorry voted cold. If it were the 6s it would be another case


Definitely old technology. However, if you were thinking of buying an ipod, this is a good way to buy the same, with a few more extras, at a good price. Voted hot for that reason.


Your welcome :-)

Iphone 7 plus Rose Gold 32 GB Perfectly fine (like new) on O2 refresh - £417.99
Posted 8th Aug 2017Posted 8th Aug 2017
Iphone 7 plus Rose Gold 32 GB Perfectly fine (like new) on O2 refresh - £417.99
Most of us already know how this works. This is a nice way of availing a prime handset. But beware of a temporary impact on your credit scores. You need to click the 3GB 129.99 up… Read more
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Dear MKH Thanks again for so kindly taking the time to check this out for me and for replying so promptly very much appreciated I'll keep my eyes peeled on O2 refresh for any better deals now I ve thanks to you got a better idea of what to look for


Dear MKH thank you so very much for kindly taking the time tori rustle reply AND for taking the time to check this out for me. I'll keep my eyes pealed...thanks again


the prices have gone up unfortuntely and this deal is not available for 3gb 129.99 upfront option. the next cheaper option I can see is if you select 32gb "almost perfect" condition and selecting 3GB, unlimited min+text and 119.99 upfront 37.00 a month. The device cost £479.99 is too much considering todays market when Iphone 8 and X is released.


Dear MKH thank you so much for posting the instructions on how to do this I'm still a little bit confused would you mind clearing up a few points for me I see there are some iPhones in stock on refresh at the moment but I can't see the 3 GB data 129.99 upfront option. Should I select the deal with the highest upfront cost and lowest monthly cost instead. Ideally I'm looking for a refreshed iPhone 7 either not plus or plus with more storage than 32gb. If you can spare a moment I'll be really grateful if you could give me the heads up on what do you like should go for at the moment thanks ever so much for what you've done so far anyway


Here is what I did: there is an option online to upgrade and payoff device plan and switch to sim only 30 day term contract for £9/ month. Once I switched then I spoke to CS to terminate my sim only 30 days contract but within 14 days cool off, so I don't even pay £9 rather a few days pro rata. CS migrated my contract to PayGo sim so once that is activated the earlier sim is automatically disconnected. In your case if CS push for 30days contract £9 is not the end of the world! from my experience each CS may deal differently, so always try again with a different CS

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