Exactly what happened twice to me...
Even cex pay more.
Got quoted £2 , lol . You can easily get more by selling on ebay
Had an awful recycling experience with these myself. They lost my phone at the local distribution centre. Slowest to respond to any queries as well. They ended up paying me out in the end as they couldn't find it even though it was tracked to their address. I'd steer well clear
WAITADD5 also works