That's a result and the least you would have expected (y)
I've just had a reply back - 'Following on from earlier telephone conversation, our QA Department has confirmed this is a misprint within the user manual. The product is designed to open, to a maximum of 90 degrees - I understand you have purchased these as gifts, please advise the end-users regarding the opening of the Press.' They are going to send me out a replacement.
Ok, just hope they replace it seeing that it is broken - but I think that I might have to go back to Robert Dyas about that as that is where I bought it from, and not from the Tower website.
Sounds like it!! Let me know how you get on.
I've called customer services and they are now looking into it - the instruction book only mentions the model that I have bought. They've asked for photos as evidence and my receipt, so will wait for them to get back. I bought 3 others as Christmas presents for my children, but will tell them to ignore the bit in the book where it says 180 degrees, as my hinges snapped when I opened up mine fully. I actually think that it was printed in the book by mistake.