Yes. Luckily i had the original box. The envelope was big enough to fit the box.
I'm still waiting for my phone and the trade-in envelope. Was this big enough to fit the phone in its box then?
It was very easy. They sent a insured prepaid envelope. My s10 was in a very good condition so the process was very smooth. Got a mail once received and another one when processed.
How easy was the trade in process do you have to pay for tracked/insured post yourself? Any issues with Samsung checking the device etc