To quote myself from another thread:


Sorry for the original poster but this company is absolutely shocking. Last time there was an offer, I got it, I went through the entire checkout process, and it gave me a figure of x amount to pay (including the £10 off), then when I checked my card I found that without ANY authorisation whatsoever, they had taken the full amount.

I reckon if I had pushed it, they basically commited credit card fraud.

£10 off? Not worth the hassle.

By the way, this isn't just me having a rant because I've had a bad experience - this is all too common. I suspect many more will post here with their own experiences.


A reply to the above post:

Pilot Light

Join Date: Feb 2007
Posts: 398

La Redoute are NOT worth dealing with.
I've had all the issues Vibeone spoke about, but also La Redoute SELL your details to agencies for junk mail and the like.

Original Poster

I'm Sorry that you've had bad experiences with La Redoute but i can honestly say I have been a customer with them for over 12 months and have never had any hassle whatsoever, Sorry again, Hope this is useul to someone.

They are completely useless !

I have tried to use them 3 times in the past.

1st time the order vanished completely after getting confirmation.

2nd time they cancelled the order because the item went out of stock after i ordered it.

3rd time my statement said the item had been returned to them by me, it never arrived in the first place. I'm still waiting for a refund !

Complete Muppets !!! :?
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