Unfortunately, this voucher is no longer valid
20% off at Mountain Warehouse
71° Expired

20% off at Mountain Warehouse

28
Posted 7th Jul

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Extra 20% is not valid on packages, gift vouchers or charity bags and cannot be used in conjunction with any other promotional discount. To redeem your 20% off online, enter promotional code at checkout before 31/07/2020.

Extra 20% off is valid on already reduced and buy one get one free items
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Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....
28 Comments
Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Same
DZLE_-Designs07/07/2020 13:02

Same


Have you tried getting in touch? I sent an email and got the usual, automated response
Same here, called them this morning, told to leave it until 10 working days after ordering and call back if still nothing received then!
endofdays07/07/2020 13:06

Have you tried getting in touch? I sent an email and got the usual, …Have you tried getting in touch? I sent an email and got the usual, automated response


Not yet
Got an email to say mine is being delivered today.
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Same
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Same here, I'd avoid using them at the moment.
Not a very good company for delivering goods.
i am still waiting for nearly 2 weeks had email saying sent out but thats it still no goods.
Could of ordered from china and got it quicker.
Received my order earlier today.
MITM203 another code for 20% off
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


me too, sent an email, no reply as yet
Ordered on 28th and had confirmation of order, but nothing has arrived to date. Update: Had an e-mail to say my order had been shipped on Friday 10th. I’ve no tracking for delivery.Who is the delivery company - Hermes?
Edited by: "CheshireLady" 13th Jul
Blatantly taking too many cheapo orders that they're struggling to fulfill or send out on time
Mandalin07/07/2020 15:00

MITM203 another code for 20% off


And code for free delivery plz
Got mine yesterday lovely stuff
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Same here. Emailed no response yet.
my delivery arrived this morning

I think it was giving me an estimate of 8 to 10 days delivery time, took around 12, so just outside of the guide, mind took around 4 days to process the order.
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Ordered 26th June and not heard since, sent email 3 days ago and nothing. Just called went from number 4 in queue to number 2 and the system said I would receive call back and hung up on me. Let's see if they call...
ordered 28th June money taken heard nothing since
Well I just received the call back, apparently items shipped on 6th though I never had a despatch email. They consider the order now lost in transit so MW are going to resend order as a priority. Fingers crossed it arrives this time and cudos for at least calling me.
Order has now appeared on website as it was saying no orders! Status is shipment pending, still no reply to email though.
Order delivered today!
endofdays07/07/2020 12:59

Still waiting to hear what happened to the order I places with them a week …Still waiting to hear what happened to the order I places with them a week and a half ago - they took payment but still nothing....


Well at least I’m not the only one still waiting! Only been two weeks since I ordered so hopefully they will send it soon.
marbs8209/07/2020 20:05

Well at least I’m not the only one still waiting! Only been two weeks s …Well at least I’m not the only one still waiting! Only been two weeks since I ordered so hopefully they will send it soon.


I got a refund and a reply saying that they didn't have stock and they'd issued a refund - funny how I didn't get a refund or any messages until I'd contacted them...oh, and not even an apology!

First and last purchase!
endofdays09/07/2020 20:14

I got a refund and a reply saying that they didn't have stock and they'd …I got a refund and a reply saying that they didn't have stock and they'd issued a refund - funny how I didn't get a refund or any messages until I'd contacted them...oh, and not even an apology! First and last purchase!


Ha that’s funny, I just found out my brother had a reverse charge on his credit card from them so clearly they’ve made a big mess on loads of orders and not able to fulfil them! I would even be happy with a partial order. I got some kids sandals that were priced at £9.99 and now showing as £12.99. I wonder if someone had marked the sale prices too low and that’s why purchases aren’t being honoured?
marbs8209/07/2020 21:57

Ha that’s funny, I just found out my brother had a reverse charge on his c …Ha that’s funny, I just found out my brother had a reverse charge on his credit card from them so clearly they’ve made a big mess on loads of orders and not able to fulfil them! I would even be happy with a partial order. I got some kids sandals that were priced at £9.99 and now showing as £12.99. I wonder if someone had marked the sale prices too low and that’s why purchases aren’t being honoured?


I've no idea and I no longer care what they do as there's no way I'll bother with them again. It's one thing to make an error, but it's another to try and just ignore it and then, when you've been rumbled, to just try and gloss over it.
My order cancelled but they didn't inform me. Have taken my money but as of yet not refunded me.
Edited by: "Carl_Pender" 10th Jul
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