All products ordered from gtech.co.uk (or by telephone from Gtech) are covered by a 30-day money back guarantee. If you change your mind we ask that you return the product to us in its original condition with your proof of purchase within 30 days. We will happily either exchange it or give you a full refund. Please note that we are happy to arrange the return carriage but we do ask that you cover the cost of £10 per order for all products, except eBikes which cost £50 for return carriage. Our 30 day money back guarantee does not affect your statutory rights.
You will need to register your product with us if you have purchased from an official third party Gtech retailer.
Warranty
Orders of a Gtech Vacuum, Power Sweeper, Lawnmower, Grass Trimmer, Hedge Trimmer, Leafblower, Worklight, Ebike or Massage Bed are covered by a 2 year warranty. All other products eg spares and accessories, are covered by a 6 month warranty. To qualify for your warranty you must have proof of purchase.
Summary
The guarantee becomes effective at the date of purchase (or the date of delivery if this is later). If a product is repaired or replaced during the warranty period, the warranty period is not started again.
You must provide proof of delivery/purchase before any work can be carried out on the product. Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note.
All work will be carried out by Gtech or its authorised agents.
Any parts which are replaced will become the property of Gtech.
The repair or replacement of your product is under guarantee and will not extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect your statutory right as a consumer.
FLOORCARE
GARDEN
MASSAGE
EBIKES
POWER TOOLS
30 day money back guarantee
All products ordered from gtech.co.uk (or by telephone from Gtech) are covered by a 30-day money back guarantee. If you change your mind we ask that you return the product to us in its original condition with your proof of purchase within 30 days. We will happily either exchange it or give you a full refund. Please note that we are happy to arrange the return carriage but we do ask that you cover the cost of £10 per order for all products, except eBikes which cost £50 for return carriage. Our 30 day money back guarantee does not affect your statutory rights.
Warranty Terms and Conditions
To register a product for Gtech warranty, visit gtech.co.uk/war…ion.
You will need to register your product with us if you have purchased from an official third party Gtech retailer.
Warranty
Orders of a Gtech Vacuum, Power Sweeper, Lawnmower, Grass Trimmer, Hedge Trimmer, Leafblower, Worklight, Ebike or Massage Bed are covered by a 2 year warranty. All other products eg spares and accessories, are covered by a 6 month warranty. To qualify for your warranty you must have proof of purchase.
Summary
The guarantee becomes effective at the date of purchase (or the date of delivery if this is later). If a product is repaired or replaced during the warranty period, the warranty period is not started again.
- You must provide proof of delivery/purchase before any work can be carried out on the product. Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note.
- All work will be carried out by Gtech or its authorised agents.
- Any parts which are replaced will become the property of Gtech.
- The repair or replacement of your product is under guarantee and will not extend the period of guarantee.
- The guarantee provides benefits which are additional to and do not affect your statutory right as a consumer.
More info gtech.co.uk/ter…ons