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20% off your first UK or International delivery with code @ DHL - Prices start from £6.90
365° Expired

20% off your first UK or International delivery with code @ DHL - Prices start from £6.90

16
Posted 9th Jun

This deal is expired. Here are some options that might interest you:

20% off your first UK or International delivery at DHL.

Just use the code DHL20. Prices start from £6.90.

(Spotted via a Facebook advert, probably because I just booked a UPS delivery )
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16 Comments
For anyone who is stupid like myself - be prepared for import tax fees.
Always worth checking parcel2go.com
The fees aren't exclusive to DHL - Royal Mail charge them too (though cheaper) and I bet every other courier does as well. What DHL do well is fast international shipping and has a large customs team to handle clearance of freight in and out of the country, which is set to grow even more because of Brexit (currently things coming from EU countries don't go through customs but they will after the transition period). I'm not sure how well they compare for domestic deliveries within the UK but at least they have a phone number where you can speak to a person (in the UK too, not abroad!) if you have a problem/query, unlike some of the cheaper ones (I'm looking at you, MyHermes!), though of course this is reflected in the pricing.
Edited by: "dkj255" 9th Jun
dkj25509/06/2020 17:28

The fees aren't exclusive to DHL - Royal Mail charge them too (though …The fees aren't exclusive to DHL - Royal Mail charge them too (though cheaper) and I bet every other courier does as well. What DHL do well is fast international shipping and has a large customs team to handle clearance of freight in and out of the country, which is set to grow even more because of Brexit (currently things coming from EU countries don't go through customs but they will after the transition period). I'm not sure how well they compare for domestic deliveries within the UK but at least they have a phone number where you can speak to a person (in the UK too, not abroad!) if you have a problem/query, unlike some of the cheaper ones (I'm looking at you, MyHermes!), though of course this is reflected in the pricing.


Dont DHL add a admin fee for paying the fee's upfront on your behalf?

ps. MyHermes, oh my days - it's like they've put their entire back office on furlough, the most useless courier I know. Their "digital assistant" is an utter joke.
UnknownConcept09/06/2020 17:25

Always worth checking parcel2go.com


I tried to send a parcel with P2g at weekend. Paid and printed barcode label was refused by 3 drop off shops. No customer service other than a queue of 93 people waiting on chat. Even cancellation doesn't get you a refund. Never again!
They make Hermes look competent
Edited by: "barnehurst" 9th Jun
sudbury09/06/2020 18:03

Dont DHL add a admin fee for paying the fee's upfront on your behalf? ps. …Dont DHL add a admin fee for paying the fee's upfront on your behalf? ps. MyHermes, oh my days - it's like they've put their entire back office on furlough, the most useless courier I know. Their "digital assistant" is an utter joke.


Makes sense no service, Hermes just put prices up...
barnehurst09/06/2020 20:20

Makes sense no service, Hermes just put prices up...


I used packlink through eBay, scheduled a pick up- didn’t come till 3 days later when I had a delivery from Hermes and asked them whether they wanted to pick it up
UnknownConcept09/06/2020 17:25

Always worth checking parcel2go.com


No, don't bother with Parcel2go, they are just a re-seller, a middleman for various couriers, and if anything goes wrong you have to deal with Parcel2Go's appalling customer service. The actual courier will not discuss anything with you because you are not their customer, Parcel2Go is.
Whoever you decide to go with, deal with the Courier direct.
Edited by: "Delbert.Grady" 10th Jun
barnehurst09/06/2020 20:18

I tried to send a parcel with P2g at weekend. Paid and printed barcode …I tried to send a parcel with P2g at weekend. Paid and printed barcode label was refused by 3 drop off shops. No customer service other than a queue of 93 people waiting on chat. Even cancellation doesn't get you a refund. Never again!They make Hermes look competent



Delbert.Grady09/06/2020 21:13

No, don't bother with Parcel2go, they are just a re-seller, a middleman …No, don't bother with Parcel2go, they are just a re-seller, a middleman for various couriers, and if anything goes wrong you have to deal with Parcel2Go's appalling customer service. The actual courier will not even speak to you because you are not their customer, Parcel2Go is. Whoever you decide to go with, deal with the Courier direct.


Interesting, I've only used courier to sell something once in my life and it worked out fine and significantly cheaper then going directly through the courier.

I thought parcel2go buy in bulk and just resell slots?
sudbury09/06/2020 18:03

Dont DHL add a admin fee for paying the fee's upfront on your behalf? ps. …Dont DHL add a admin fee for paying the fee's upfront on your behalf? ps. MyHermes, oh my days - it's like they've put their entire back office on furlough, the most useless courier I know. Their "digital assistant" is an utter joke.


I don't think they pay your fees upfront - there's a (sizeable) area of the warehouse where stuff is held because it's not cleared through customs (typically awaiting payment) and I know they charge storage fees if it's left there too long. As for admin fees, I suppose it depends what options the sender selected: there's a choice of whether the import duties are paid by sender or receiver so if the receiver has to pay for them then there could well be some fee added on for the additional work chasing them, I don't know. Best to give your local service center or telesales a call and ask, but this is moot for domestic shipping within UK anyway. DHLs bread 'n' butter is international shipments and they're one of the few couriers (amongst even the other big names) which are directly linked to HMRC systems as they are one of the five CSPs for the UK. Like I said, not cheap, but for international stuff they know what they're doing and they're good at it.
Delbert.Grady09/06/2020 21:13

No, don't bother with Parcel2go, they are just a re-seller, a middleman …No, don't bother with Parcel2go, they are just a re-seller, a middleman for various couriers, and if anything goes wrong you have to deal with Parcel2Go's appalling customer service. The actual courier will not discuss anything with you because you are not their customer, Parcel2Go is. Whoever you decide to go with, deal with the Courier direct.


Yes, I soon realised there is no customer service at p2g. Just disputed charge on PayPal
sudbury09/06/2020 20:36

I used packlink through eBay, scheduled a pick up- didn’t come till 3 days …I used packlink through eBay, scheduled a pick up- didn’t come till 3 days later when I had a delivery from Hermes and asked them whether they wanted to pick it up


Packlink get poor reviews too

Yes, I soon realised there is no customer service at p2g. Just disputed charge on PayPal
Anyone know how long this offer valid for? Also, website says only service running in UK is next day service. Sending a birthday gift...wondering whether to rely on next day delivery or get it to arrive a day early...anyone know their reliability?
You get what you pay for applies to couriers too. I send hundreds of parcels each month. If you want something delivered fast and reliably use DHL. For domestic deliveries TNT are pretty good and fast, not so much atm with the pandemic though. Dpd are good. Parcel force not too bad but not the quickest. Avoid Hermes, parcel will probably be lost and they make it very hard to claim, requiring pictures of parcel etc. Resellers like P2G prices are good but again hard to claim when it goes wrong. Packlink are awful avoid. Try and cut out the middleman if possible as when it goes wrong you won't be helped. DHL though wow, I sent a parcel to Norway at 15:30 and it it was signed for 11am the next day.
Edited by: "winty1" 13th Jun
winty113/06/2020 08:33

If you want something delivered fast and reliably use DHL.


DHL are the only courier that have impressed me during the pandemic. I wanted something from Japan for a birthday present so I ordered it 6 weeks early just to be safe. It ended up arriving via DHL in 4 days
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