Really good for me. I knew the install would be more complicated than a standard one but they kept to the agreed price despite having to do an extra half day and pay for a pump and upgrade the gas pipes. Always depends on the actual installers as they outsource.
You’re an actual user, then. What were they like
Spot on. Always shop around! I should add that I used 3 different companies to each undercut each other until I couldn't squeeze any further discounts and went with Boxt.
You do realise that a company just has to report a negative review on trustpilot and it gets taken down. Other companies aren’t overcharging though. Boxt have been undercharging to get a market share. Hence the £15M debt. They will of course, now need to charge normal prices, or overcharge in order to make a profit.
Make your own decisions on BOXT. They may be good. They may be awful. Only those who’ve actually used them really know. BUT, do remember, as I said above, that they’re frequently rubbished by others in the trade, particularly gas engineers who are used to overcharging. Trustpilot reviews are excellent. They could all be fake of course, but that does sound a little unlikely: https://uk.trustpilot.com/review/boxt.co.uk