Free £5 Parcel Delivery @ Parcel2go using code TVFREE
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Free £5 Parcel Delivery @ Parcel2go using code TVFREE

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Found 27th Sep 2015
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thanks
Is this just for new customers?
GILLFREEBIE

Is this just for new customers?



​It is but you don't have to even register. Just don't log in.
say not a valid code is it restricted to certain types of delivery?
Try capitals
Nice
Terrible company. Nightmare to deal with. Only do twitter chat and online chat if something goes wrong.
Mishandled/abused a package of mine and refused to compensate me. Wouldn't touch them.
Great deal. However, I am left uncertain if I got the offer or not as when I applied the code it took the £5 off but then on the payment stage (when I was entering CC details) it showed the full amount. I assumed that was just showing the pre-promotion amount and completed payment but I'm not convinced.

Thought the confirmation email would clear things up but unlike just about every other courier service, they don't seem to send one so I'm going to have to wait and see what actually comes off my credit card and get in touch if it's wrong....
First time i used them i sent a 25Kg box of chocolates and sweets to my best friend in Denmark and it arrived in only three days .
Second time i ordered a collection they did not turn up , Said collection was not 100% guaranteed , I can understand not being able to guarantee delivery but collection ? ? ? ?
Anyway spoke to live chat and they refunded me and are doing this delivery for free plus a £10 credit for next time .

Very happy with them .
And before anyone asks , its is very difficult to get great candy in the part of Denmark my mate lives so i send him a box full once every two months ..
Either this has expired or they have a way of tracking it being used as I think (see my other post) I got the first time but every time since it says the code isn't valid. Even trying a different browser and email address it doesn't work. I think it logs the collection address so you can only get one use....
As suspected it's tied to address, entering another address allows another use of the code, though of course this makes it useless for services where the courier collects from your home....

Got the confirmation emails through eventually but typically they make no mention of price paid so I will have to wait and see what is taken from my credit card.
kearneybobs

Terrible company. Nightmare to deal with. Only do twitter chat and online … Terrible company. Nightmare to deal with. Only do twitter chat and online chat if something goes wrong. Mishandled/abused a package of mine and refused to compensate me. Wouldn't touch them.



Opposite experience for balance... I sent a controller to someone and it arrived damaged. It was sent back to me and Parcel2go paid out the full insurance cost. Excellent service which I have been using for many years.
I use them and send stuff via myhermes. They've lost 2 parcels from around 30-40 I've sent. Compensated me for both. They offered the full amount in bank transfer or a bit extra if I took credit off them against future deliveries. So I'd say they're good for sending if you're ok with the chances of item getting lost.
with myhermes , loads are things are not covered for loss or damage , including all electrical and music instruments ,so you take your chances , but good tracking and I have only had one damaged so far.
mrman69

with myhermes , loads are things are not covered for loss or damage , … with myhermes , loads are things are not covered for loss or damage , including all electrical and music instruments ,so you take your chances , but good tracking and I have only had one damaged so far.



Yes, according to their lists, hardly anything actually is covered though in my experience that isn't strictly true as I have had a couple of electrical items lost and damaged with MyHermes and they have compensated me despite them not technically being covered, for example I had a scanner where they managed to smash all the glass on the front and they paid for that in full and a desktop pc where the case got dented, which they also paid for.

Still I suspect like everything it depends who you deal with and if they wanted to be ackward they probably could get away without compensating as per their T&Cs but my experience of myhermes and their customer support has been excellent so far!
kearneybobs

Terrible company. Nightmare to deal with. Only do twitter chat and online … Terrible company. Nightmare to deal with. Only do twitter chat and online chat if something goes wrong. Mishandled/abused a package of mine and refused to compensate me. Wouldn't touch them.



I agree just had issues with dpd and these guys was suppose to chase it up and get back to me within 24hr been 4 days and nothing plus they wont give me some money back after a next day delivery took 2 weeks to get there.
kearneybobs

Terrible company. Nightmare to deal with. Only do twitter chat and online … Terrible company. Nightmare to deal with. Only do twitter chat and online chat if something goes wrong. Mishandled/abused a package of mine and refused to compensate me. Wouldn't touch them.




Not really. I often use them for sending my sold eBay item. Had no problem with them at all.
I wonder which section voucher codes are posted on?
Not working for me.
Wont ever use them again. I knew it was bad when the printer came out with My hermes written on it. Lost the parcel and refused any compensation. Id have been furious if it wasnt just old clothes i was sending to someone. First and last time using a courier for anything. Back to Royal Mail i think.
http://i61.tinypic.com/16jxbl.jpg
My problem with the company is that they use their middle man position to neglect the duty of delivering your package with due care. All claims are made with them and their terms of service basically absolve them from having to pay out if anything goes wrong. Also, if you would like to send it, they wont cover it for damages.

parcel2go.com/pro…ems

So even if you have a legit claim, in that UPS/MyHermes etc completely failed to give your package the due care you paid for they dont have to (most likely won't either) accept a claim for damages since the terms of service allow them to do that. The actual courier wont accept a claim from you since you have to do it through Parcel2Go, and P2Go can use their terms of service to avoid the claim too.
I had them tell me that they dont actually touch the parcels so they can't guarantee a safe delivery.
Insurance might change their stance on a pay out for damages but it shouldn't be required to get your parcel from A to B in one piece

Edited by: "kearneybobs" 29th Sep 2015
got a £4.97 parcel in my basket and successfully applied the code but it still asks for payment details? Why is this? How do I complete the transaction without paying

Edited by: "dodoegg1" 29th Sep 2015
Ooh, thanks!!
dodoegg1

got a £4.97 parcel in my basket and successfully applied the code but it … got a £4.97 parcel in my basket and successfully applied the code but it still asks for payment details? Why is this? How do I complete the transaction without paying



You don't, it asks for payment details regardless. As the code is only for up to £5 I imagine they have to allow for cases where the total is over £5 and hence will ask for payment details regardless. What I recommend is taking a screenshot of the page where it shows you qualified for the free delivery then if you find anything taken out of your card (or other payment method) you have proof you can argue for your payment back with.

I also noticed that even if the service you buy is well under £5, you still get charged for the insurance separately, seems it is considered separately to the actual parcel delivery, which is weird....
Edited by: "ST3123" 29th Sep 2015
Rubbish company, 18 months ago sent a parcel with gifts to Australia, taken our money, now won't send the parcel. Says personal effects, but won't explain what personal effects are! do not use them
They missed two collections when I first used them causing nothing but problems, read the fine print. Never again.
Choose a better courier from their list if items are worth something, eg. DPD. I use hermes for low value stuff and i don't bother with insurance unless the item is worth over a certain amount. I have had a few items lost but i've sent hundreds so the rate is good and each time i had a problem it was rectified quickly. That is a huge improvement on the old days.

I'd advise people to go with drop off services if possible as alot of these courier drivers are overworked with deliveries and pick ups that they can't actually complete them all. So that would save you waiting in and being disappointed. Some of the more expensive couriers are a bit better for collections.

Read the list regarding what items are not covered by insurance and if it is decide if it is worth covering. You also routinely need to provide proof of value in the event of loss eg. receipt. Royal Mail is the same. I find RM don't pay out as they also require the recipient to return a claim form and for ebay buyers.. most of the time i find they don't so the insurance cover is effectively useless.

not sure if it will work with this company but I live in a flat with a letter after it , e.g. 666 A , Blaa blah st . but I've used (so long the address didn't exist) 666 AA or 666 AAA etc and always got things delivered. so if you have used this before and can't get this deal , put an A after your house number and enter your address manually instead of putting in your postcode and you can get away with murder !
#don't quote me in court though, might not stand up
Thanks, used for something without much value and received another code on the label print out. thankyou!!
Where do I put the code please ?

I just used the code to send a parcel to USA, worked. Thank you.

Botanic

Where do I put the code please ?



At the last page before the payment. There is a small life on bottom left corner that if you have promo code Click here.

Wyshniukas

I just used the code to send a parcel to USA, worked. Thank you.At the … I just used the code to send a parcel to USA, worked. Thank you.At the last page before the payment. There is a small life on bottom left corner that if you have promo code Click here.



Thank you very much for your help much appreciated
if the code doesn't work, try "WELCOME10"
Don't trust the price they quote will be the price you pay. They accepted the voucher and quoted £1.30 then charged £6.34 to my paypal. Online chat says I have used them before. Maybe I have, not the point voucher should be refused if that is the case.
They used to have £10 off codes. Shame it's only £5 now. Used them several time with different e-mail addresses. Saved loads of money. Only once parcel has been lost and there was no problem to get money back from Parcel2go.
I won't ever use Parcel2Go again. Used their DPD 'next-day delivery' drop-off service, item remained uncollected for 7 days. No way of getting in touch with them apart from twitter/online chat. Was told every single day that the item would be collected "tomorrow". I left an honest (and utterly scathing) review on TrustPilot and received a groveling phone call soon after begging me to take the review down. Using Parcel2Go is simply not worth the risk!
Hi i just tried It ....
It does not work?
It does not work?
Doesnt work if you've ever used a voucher with them before
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