17°
EXPIRED

Free Kettle on £49 inc VAT spend using voucher code @ Staples UK

Get code & visit site113

8 Comments

Original Poster

http://images.staples-eu.com/App_Themes/ck-CK/images/content/EAW_kettle/images/kettle-landing-page_01.jpg
http://images.staples-eu.com/App_Themes/ck-CK/images/content/EAW_kettle/images/kettle-landing-page_02.jpg
Edited by: "gary_rip" 21st May 2012

Tried code on both mine and husbands account and not valid. Was buying a Kobo so assuming it must be one not valid when buying certain items.

ordered £55 (inc vat) of envelopes, and the kettle added ok.

Got this Kettle today, completely blew my fuse box and left me with no electricity, electrician had to be called....not free after all

Original Poster

zeroHour2

Got this Kettle today, completely blew my fuse box and left me with no … Got this Kettle today, completely blew my fuse box and left me with no electricity, electrician had to be called....not free after all

wow! Not good at all, what did staples say?

gary_rip

wow! Not good at all, what did staples say?



Staples probably said "Ohhh Sorry, you didn't take out the ORDER CARE"

PC9-75113 SORRY - this gift is currently unavailable. To claim your replacement Stick Vacuum Cleaner please enter code PC9-75104

gary_rip

wow! Not good at all, what did staples say?



Customer services were not that concerned (at first), just offered to send me another one, and I could dispose of the other faulty one myself (as it would cost them money to pick it up).
It was only after 30mins of me politely saying no thank you to the replacement and asking to speak to a Team Leader, Supervisor, Manager etc..all of whom were too busy, but I said that I would just hang on till one became available. I did have to keep asking the agent to calm down, as he was getting really annoyed, despite the fact I wasn't and kept saying I'm only trying to help them.
Eventually, despite everyone else in the call centre being busy, I heard someone in the background advise him to arrange to pick up the faulty one back for testing and arrange to send me a different free gift to thank me for my help/trouble... I've not been thanked so sarcastically in a long time.
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