Has anyone had trouble with TCB paying out on this? It's been 'confirmed' for months.
Thanks for the reply, going to ring them too.
Just phoned up and there was no issue - they have refunded the second charge immeadiately
Never phoned yet as the transaction didn't change from Pending to actual until Christmas eve and have been on holidays. The chocolates have not yet arrived - will be emailing them at lunchtime about it.
How did you get on, have just noticed an extra £20.95 charge on my credit card. Think we should let others know.
Posted 27th Nov 2013Posted 27th Nov 2013
Hotel Chocolat Tasting Club £6.95 & £8 freebie usually £21.£6.95
Similar to the other Hotel Choc deal, but cheaper for those not wanting to chance quidco. Try our no commitment introductory selection featuring fresh, authentic and unique chocol… Read more
I never did get my order but have now received my £15 cashback. No chocolate but a nice bonus in my bank account more than makes up for it. I have cancelled my membership.
Must admit that I can't fault the service or the chocolates! I received to box within 3 days in a letter-box friendly slim package - so no need to wait in. I used the SAVENOW code so paid £9.95 and my TCB has tracked at £15.65. The free gift is really not worth £7, but it is nice, nonetheless (small hazelnut coated chocolates and some nicer pecan coated ones too - think it was 200gr). The actual main Selection box was fantastic - totally worth £10 (half actual price). If I do get the cash back through - then all the better!
Really not happy, just logged into my account to cancel and it shows that as well as the initial £6.95 payment a further £20.95 was also taken. I've emailed them asking them to refund and cancel my membership. Not impressed at all, ESP as I didn't even received the promised free gift from them
Havent received mine yet too, but when tryed to cancel membership its says that Your box despatched, please try later.
I still haven't received mine, and I placed the order on the 27th November. I had set a reminder to cancel my membership today but I'm wondering whether to leave it another week.
Posted 16th Nov 2013Posted 16th Nov 2013
Introductory selection of fine chocolates £6.95 incl delivery and FREE Munch & Nibble gift instead of £20.95 from the Chocolate Tasting Club£6.95
Try our no commitment introductory selection featuring fresh, authentic and unique chocolates for just £6.95 including delivery and FREE Munch & Nibble gift (worth £8). Pick f… Read more
The £15.50 cashback part of this deal has now expired.The cashback is now back to £3.50. I got in just in time.Have done this before a few times.Always been paid and everybody who has tasted the chocs say they are the best chocs ever tasted. For those worried about cancelling, don't, it is a breeze to do.
sorry can't place a link without it being a referral and getting banned for stealing HUKD revenue :P But if you click the "voucher code with cashback" it will be there.
Where is the code listed on quidco pls ? I've got a feeling if I use the chocsave10 I will not get the quidco tracking
Update to questions: -Do NOT go via topcashback - the code is not listed so you risk denial. Go via Quidco only - listed on Quidco page as compatible with cashback. -mine tracked now so take around 1 hour for me. Says guarantee payment by 6 march for me, but don't really see how that is a great thing by Quidco as you have to be confirmed anyway... -code goes in box at top of the page.
Where do I put the promotion code??
Posted 30th Jul 2013Posted 30th Jul 2013
Please see Ammended details in *** Try Hotel Chocolat Membership and get £14.50 CB from Quidcochoclates worth £16 pound for 45p through Quidco CB £14.50*** PS MUST CANCEL MEMBERSHIP within month, to stop you being charged after 1st month£10.95
***** Sorry for the confusing steps I hope edited ones will be ok ***** ***** With the comments left by you guys it seems there are some things I didn't anticipate so I hope to si… Read more
received mine on friday, quite a large box of chocolates and the free ones look nice, not opened the actual box as they will be christmas presents £7.95 gone from my bank account and subscription cancelled today no problems here and nothing about this has confused me
To resolve, you can be put on hold for ages on an 0845 number, then speak to an initially hostile lady who implies you are lying as 'they have no record of this' and finally offers to refund out of the next payment (!). But push on and they will resolve. And to be even-handed, there was a gent there I spoke to later who was extremely friendly and helpful. The whole setup is a total mess however. I have an 'estimated delivery' of 10th but when I call up am told it will be 5 to 10 days from then. Given that there business is to 1) take correct money 2) send confirmation and 3) send chocolates when you say you will, I am amazed that they cannot get any single one of these steps right.
Same here - feckin fuming
I'm betting that Trading Standards has a very full complaints file about the Chocolate Tasting Club.....
The website was also very disorienting and there was no confirmation email explaining how my subscription works or how much I would pay. I'm amazed in 2012 companies think they can get away with this sharp practice.
Posted 21st Oct 2011Posted 21st Oct 2011
Introductory offer to Hotel Chocolat tasting club only £1.95!£1.95
Can go through top cashback for £7.95 c/b and get intro offer at £9.95, or use this link to get the offer at £6.95. If you pay up front, you get £5 off so its only £1.95. I don't t… Read more