Appears so. This is from their website: Your cake will arrive frozen. Please see instructions for defrosting included in packaging.Dry ice will also be included in the packaging. Please see leaflet included to see how to handle.Please allow up to 11hrs for defrosting. source: https://www.patisserie-valerie.co.uk/policies/shipping-policy
Only 20 locations showing on the website with most of them being in the south east.
Why don't you come on over Valerie?
I thought they went bust ?
HUKD is going to kill me, but I will die happy (lol)