I've been with talktalk for nearly 18 months, contract due to end. I've never had a problem, much better service than sky or virgin in my humble opinion.
It's £23 for 60+mb through a comparison website either compare or u switch I think can't check at the moment if u can't find it give me quote and Ill find it when I get home
Yes I upgraded to the new route. Had it 8 weeks and can't fault it
I had no problems when with Talk Talk. Just a nightmare trying to leave without being fleeced. Their foreign robots mentioned above do their best to be as thick and clueless as possible. In the end I got help from their UK executive team and a goodwill payment, in respect of not murdering any of their call centre staff or online foreign robots. I wouldn't rule out returning for an amazing deal but would escalate any complaint immediately to their UK team. Even then I don't see it happening.
I always vowed I would never go to TalkTalk but they offered this deal (plus £60 cashback, which I received two weeks ago) and I went. Couldn't be better, I've not had one single drop since May. Lovely looking router too.
This is good.Today,I told them I am leaving and they wanted to give me £22.50 for the fiber 65,but I said no ,I want a better deal.Hopfully,they would still call me back.My current contract ends June
I feel like a sucker taking that 20 a month for 65
Nice Mishbah, similar story here. As TT were hiking their prices I could switch penalty free. I opted to switch to plusnet 65mb package £24.99pm (plus £50 reward card plus Quidco). Today (3 days later) I got called by talk talk retentions. They offered me, fibre 65 for £22pm with first 5months free on an 18m contract. So in effect £15.89pm Don't use landline at all so didn't target any deals in that area. First price rise will be Apr 2022. All that was left was a call to plusnet (half hr wait) to cancel the switch!
I was with them for 18 months. I was paying ~£33 p/m for same package (Fibre 65 + unlimited calls)
How long you been with them and what was you paying before?.... I need to ring them since price hike
According to the talk talk website you can still get the freesat box with their fibre packages
Just received the freesat box. I was soo close to actually buying the box few days prior to your post and this is saving me almost half what i paid sky plus more with a free box worth £200. (y) Still using my old sky router as can't be bothered changing wifi passwords on all devices.
This offer expires at the end of March, would have this myself if I wasn't already with Talktalk
No, but still considering it.
Op did you take up this offer?
Posted 12th JanPosted 12th Jan
talktalk 500 package - 506mb down/76up - 18 Months - Total Term £724.95£724.95
HIGH SPEED Fibre 500 Data OnlyEffortless connectivityAvg. download speed 506Mb/s £40 18 months contract +P&P £4.95 Fixed Price Plus included No phone line, just pure bro… Read more
Thanks, I read up a bit about that, seems its limited (UFO) to York and Dewsbury, correct?
Effectively, all the main suppliers (except BT) use alternative fttp networks where they have access, as they are cheaper and better. If they don’t have access then they go to Openreach.........however, very few supply Openreach’s 900mb as the cost is a joke and BT are preventing them from discounting. UFO is TalkTalks fttp network
I read the article published a few days ago on it being approved. I didn't sign up for the ''Better Than Nothing Beta'' and to be honest, I wouldn't really want to pay £500 upfront for the Beta - What do you think about it? Would you like to see better speeds? It's interesting though for sure and will be keeping an eye on the progress. "SpaceX, founded by Elon Musk in 2002, said in an October 26 email that users in the "Better Than Nothing Beta" — in which a network of nearly 900 satellites is beaming internet service down to Earth — could expect speeds of between 50 Mbps and 150 Mbps." https://www.businessinsider.com/starlink-beta-uk-elon-musk-spacex-satellite-broadband-2021-1?r=US&IR=T
Thoughts on starlink ?
So to clarify UFO (which Talk Talk use) isn't the same as BT Openreach's Ultrafast Full Fibre?
I have had this for nearly 18 months it is faster than I need the dedicated phone number is ok but has limited hours the rest of talk talk does not deal with UFO. The on the ground sales force was helpful but have been discontinued. I am coming to the end of my initial contract but they have not contacted me about price going forward. It's been generally very reliable and the speed consistently though the fiber cable is very easily damaged. Was with Virgin for many years before this and their customer service and overseas call/ sales centres are a joke.
The whole thing is messed up at the moment, and I can't get the UFO service either - in the end, I have signed up to TalkTalk "Future Fibre" 500Mbps data only at £40/month. I thought that was a pretty good cost performance ratio, considering I'm currently paying £35/month for 66Mbps on NowTV and have never even plugged the landline phone into the socket!
Would love this. But weirdly EE, sky and BT can offer me G-fast but talktalk can't. Work that one out. Gutted.
BT up to their old tricks then.
I'm sure I read somewhere that BT were blocking Openreach from allowing other providers to give discounted rates on FTTP over the Openreach network - I'll see if I can dig it up, but if right then BT do themselves no favours in the PR!
Yes , those terms £14 and £28 are still available till the 17th February and £76.50 tcb. Our contract doesn't end till May and there were no available dates online- so the CS agent has post dated the supply and credited £75 to my account! Not too shabby: here's hoping I don't regret it.
Hey guys just a heads up that the offer has gone down to £28 a month. I signed up before this but called them and complained. They will change the price to £28 once my broadband goes live!
I have been with TalkTalk for 2 years now and genuinely it has been the best service in terms of connection ive ever had ans ive been with BT and Sky previously. The router is great and one of the best. My Fibre 65 contract is up end of March. Just called up and quoted the offers from other providers which come in around 19-20 after incentives and they have offered me £20 a month with the first 3 months at 17.50
Oh so they do bring a modem, which would mean you can use your own router, that's good.
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Posted 18th Nov 2020Posted 18th Nov 2020
TalkTalk Business Fibre Broadband/Leased Line (including line rental). No connection fee £22.95 p/m 24 months£550.80 Free P&P Free
Some great deals on with TalkTalk Business doing black November making sure nobody misses out on just Black Friday. Also some great solutions for working from home with a additiona… Read more
Have been with-talk talk for 17 months and the service has been bomb proof. 60mbs at all time and 20mb up for £21.50. Use my own router and my own vdsl modem but service is fine. If ya have issues the support is okish but I’ve had no issues so fine with me!
Your situation is not aligned to the majority of the country, as you are in the minority group of people with FTTP broadband. The majority of people don't have access to that price comparison.
Their South African Call centre will make you want to pull each and every of your own hair out. They are so dumb and clueless, about what you are talking/asking or referring to. They are just instructed to read and stick to the script, no matter what your call is about. And always waste about 45 to 50 minutes of your life per each call (without resolution). Oftern transferred to another department and then cut off.
I have been with them since February; signed up for the 150 Mbps G.Fast service for an effective price of £23 per month for 18 months. My own experience has been very good on the two occasions I needed to contact customer service. Used chat both times.
Posted 6th Nov 2020Posted 6th Nov 2020
Black November deal for small business customers - £27.95pm x 24 Months = Total £670.80 from TalkTalk Business£670.80 Free P&P Free
As a contractor myself, I found this TalkTalk business broadband deal which is good price plus I can claim VAT on this or pay the bill from expenses. Their reliability score is v… Read more
I should’ve mentioned before .. ex vat price is £22.95 that’s why I’m paying because I’m self employed!
I was with talktalk, for years though they said it was a BT line, then they simply palmed me off to another company saying they were no longer having customers at exchanges not on their equipment, 95% is laughable
I spoke to to your agent they told me coverage is almost 95% using their own infrastructure and rest using shared. Have you tried checking your postcode on TalkTalk business website not consumer ?
This is TalkTalk business which is different than consumer.
Currently being offered 19.95 to stay which is somewhat annoying as when I phoned up they would not improve the deal so I am now signed up with nowtv. I seem to be in the minority as the service from talktalk has been OK including 2 faults fixed with engineer visits with little fuss. Edit: Have now stayed with TT as offered a further £39 credit so effectively £16.70 pm which seems like a good deal to me. Edit:well it seems that all TT did was to stop my transfer to Nowtv. Contract that is, as a couple of days ago the line dropped which turned out to be my line moving to NowTv which of course would not allow me to connect. 3 days later after a BT engineer visit that part is resolved but I am still waiting for the CEOs office to honour this retention offer.
Just got an upgrade for faster fibre 150mps with Talk Talk for £25. Been with them for over 10 years with very few issues tbh.
does anyone have any experience of waiting for a fibre port to be made available with any ISP? Was told last week that a new place I am moving to can only offer a 9mb pipe as they have ran out of fibre enabled ports in the local cabinet....
Atm I think I can only rely on virgin but my contracts over and they asking for way too much. I think its coz I use 1500gb per month
Making Huge Savings On Internet, Mobile Phones and More at TalkTalk
TalkTalk was founded as a spin off from the Carphone Warehouse in 2003, as a direct competitor to British Telecom (BT). In 2006, it became one of the first providers to offer a broadband service, and heavily promoted this service via discounts and free contracts.
This cut-price approach to acquiring new customers continues, with TalkTalk offering more discounts than their competitors, across a wider range of communications products.
The company has come a long way since it started. Nowadays, you can purchase subscriptions to pay TV services like YouView and BlinkBox (which TalkTalk owns) along with home internet connections protected by the industry-leading HomeSafe protection system as well as conventional mobile phone contracts.
Where to Purchase TalkTalk Products
TalkTalk do not operate any bricks and mortar stores. Instead, if you want to purchase their products, you’ll have to head to www.talktalk.co.uk and use their online shop to buy the services you require.
What Kinds of Content Does the Guardian Provide?
When you visit the TalkTalk website, you’ll find a wide range of communications products available to order. Major product areas include:
Broadband: Featuring standard broadband packages, super-fast broadband, broadband with calls and the option to include “super routers” offering stronger wi-fi signals and faster connections.
Fibre broadband: Including faster fibre-based broadband connections with a range of call plans and contract lengths, as well as test products like UltraFibreOptic in some areas.
TV and broadband: Features pay TV services like YouView and Freeview services. Also features flexible packages that can add services like Sky Sports or Sky Movies for one off viewings, as well as a range of different contract lengths.
Mobiles and SIMs: Features contract smartphones and SIM only deals along with mobile phone upgrades for existing customers.
Security: Includes the option to install the HomeSafe protection system to guard your home broadband, as well as SuperSafe Boost which provides virus protection for all your devices.
Business: Features broadband packages specifically aimed at business users with added WorkSafe security features, video conferencing capabilities, free line installation deals and comprehensive business support.
What Brands Do TalkTalk Work With?
When you purchase products from TalkTalk, you’ll find plenty of the world’s leading brands are included in their deals, including:
The purchasing process varies depending on which TalkTalk product you’d like to purchase, but they all begin by clicking on the relevant product link on the TalkTalk website.
For example, if you’d like to take out a TalkTalk broadband subscription, go to the “Broadband” section. Now scroll down and find a deal that you’d like to purchase and press the “Get this deal” button. Now you’ll be taken to a shopping basket page where you can customise your deal and add or remove features.
After that, press “Next” and TalkTalk will scan your phone line to see what kind of services you are eligible for. Then, if the product you want is compatible, you’re free to pay and arrange an installation date.
Before you can conclude the transaction, you will also have to sign up for a TalkTalk account, which takes a few minutes but is well worth it. That way, you can manage your payments, change your TV services and arrange phone upgrades via the company’s website.
It’s a similar story with buying mobile phones, installing pay TV and other TalkTalk services. Everything is well signposted and plenty of options are available at each stage.
Payment Methods Accepted by TalkTalk
When it actually comes to paying for your TalkTalk products, the company accepts all major credit and debit cards. The terms of payment vary depending on what kind of product you are ordering. For instance, mobile phone contracts and broadband subscriptions can be paid for via regular card payments or direct debits (or a mixture of the two). Everything is handled in the “your account” section of the TalkTalk website.
When you make any payments online with TalkTalk, the company won’t store your details at all as part of their financial compliance procedures, so card payments need to be made at the start of every payment period. That often makes direct debits a more convenient option if you have the ability to arrange one with your bank.
Sales at TalkTalk
From the start, TalkTalk has been a low-cost communications provider, with a focus on promotional deals to attract customers, and this hasn’t changed at all. When you log onto the website, you’ll always see flash sales and current promotions prominently displayed, and you can find all of them in a handy list format at the TalkTalk HotUKDeals listings as well.
Black Friday at TalkTalk
If you are hunting for a bargain broadband connection or a cheap mobile contract, Black Friday is a good time of year to look, as TalkTalk offer more deals around then. Each year at the end of November, TalkTalk typically offers sizeable discounts on their faster packages, making Black Friday an opportune time to switch to a quicker fibre connection. They also offer their phone and sim contract cheaper, so it's a great sale for picking up a Christmas gift. We'll list all of Talk Talk's Black Friday deals right here on this page, so come back in November to save big on your home internet bill or phone contract.
Does TalkTalk Have a Loyalty Scheme?
TalkTalk doesn’t have a conventional loyalty scheme, but it does provide exclusive offers for existing members. Members can also customise their deals easily, adding channels to their TV packages, upgrading their phones and boosting their broadband, and all customers are signed up as part of the purchasing process.
How to Cancel a TalkTalk Service
If for some reason you need to cancel a TalkTalk broadband service, phone contract or TV subscription, the first thing to do is to give them a call at: 0345 172 0088.
If your service is contract based, there’s a good chance that termination fees will apply, and staff should be able to talk you through those charges when you make the call.
As with all broadband providers, TalkTalk enable customers to cancel their services with no penalty up to 20 days after the service begins. So, if you are unsure about the package you’ve installed or you did so mistakenly, call them quickly to inform them that you are taking up your right to cancel.
Whenever you cancel recurring services with TalkTalk, remember that the company requires 30 days’ notice of the cancellation or the next month’s service will be charged to your account.
TalkTalk’s Social Media Presence
If you want to stay informed about TalkTalk’s current offers or you need to contact their customer service team, they have plenty of social media channels and you can find them at:
My TalkTalk is a handy smartphone app that enables customers to manage their account, upgrade services, check TV schedules, contact customer services, track their mobile phone usage, access setup help and generally manage their bills. When you have a few different services in your package, it helps to keep spending under control. You can find it at Google Play and the iTunes Store.
If you’d like to talk to TalkTalk or write to their customer service team, you can do so at the following addresses and phone numbers:
By phone: 0345 172 0088 (for TV, landlines and broadband)
Save Money on Communications Essentials at TalkTalk
Whether you need an affordable mobile phone contract, access to Sky Sports whenever you need it or an ultra-fast broadband connection, TalkTalk will have a package for you. Famous for their price reductions and their range of services, you can find all the latest offers on phones, TV, landlines and broadband at the HotUKDeals TalkTalk listings.