Yeah, it's funny because Anker CS wrote the same thing "'may I trouble you to shake the doorbell and re-add it to see if it helps?' (lol) I said no thanks, a new one hopefully will does the job properly. (And it does) :) Love the way when Alexa says someone is at the door or checking the live feed via google nest hub… <3
That’s great. I had a quick read up on them and apparently it’s goes pink when the IR sensor gets stuck over the camera. I read that one user banged it a few times to release it and another user used a strong magnet to move it back. Ring has the same issues so it’s not just eufy. Hope you have better luck with this one. I’m waiting for the 2k one to drop in price a little.
The new one works great! (y)
Cheers, won't be big harm already started the return process and emailed Anker just in case. Just ordered another one to see if that works properly or not. (y)
Hope you get it sorted.