My ordered was expected on or before 24th April but didn’t arrive on time. Order was still showing as processing on 24th April. Email by Hermes that It will be delivered today. Poor customers service and slow delivery by Tessuti
Btw still waiting on them to email me about my order
I would not recommend tessuti as a good company at all I ordered two weeks ago from tessuti and when my order came the box was empt and getting through to them and getting a respond back you could easily wait days.. WOULD NOT recommend at all
Still too expensive. £10 for a knicker
Posted 14th Apr 2020Posted 14th Apr 2020
Services Blue light Discount: 20% Off Full Price @ Tessuti - £3.99 p&p
As a thank you from Tessuti to those in the Emergency Services, NHS and Armed Forces, we’re offering 20% for Blue Light Card holders on all of our full price items. How to get yo… Read more
Get an extra 20% off all outlet, using discount code, @ Tessuti
How to Redeem a Tessuti Voucher Code
Posted by Matthew Carrington
To save even more money on designer clothing, footwear and accessories visit the Tessuti merchant pages at hotukdeals. Pick a Tessuti promo code from the wide range of offers and follow these steps to redeem it.
Enjoy shopping the Tessuti collections, adding fashion items to your bag as you shop.
When you've finished shopping, click through to the secure checkout page.
Put in your Tessuti code when prompted.
Create an account, log in to an account or continue shopping as a guest.
Choose your delivery method and add your address.
Select how you want to pay and complete your shopping.
When does Tessuti sale end?
While in-store Tessuti branches have regular sales at key points throughout the year, online the Tessuti sale never ends. Every item of clothing retails for much less than the original designer recommended price while for even greater discounts of up to 50% or more, click 'Outlet' on the menu bar.
Who owns Tessuti?
Tessuti was founded in the UK by David Light in 1985. In 2012, JD Sports PLC acquired a 40% interest in it before going on to take over the entire company in 2016.
What does Tessuti sell?
Tessuti sells a wide range of designer clothing for men, women, teens and children from six upwards.
Where is Tessuti based?
The Tessuti head office is located in Bury and there are nearly 40 stores across the United Kingdom in places such as Manchester, Sheffield, Liverpool, Chester, Leeds, Glasgow and London.
Who do Tessuti use for delivery?
Tessuti deliveries are handled by different providers such as Royal Mail, Parcel Force and couriers that include DPD and Hermes.
Tessuti is so eager for you to start enjoying your purchases that it offers a whole range of delivery options. These are:
Standard delivery to your home address (excluding the Channel Islands) takes between three and seven working days and costs £4.99. Place an order worth over £200 and save money by taking advantage of Tessuti free delivery.
Royal Mail Collection Service
Again this service costs £4.99 or is free for orders worth more than £200. Parcels are delivered to your nearest Post Office or Royal Mail Delivery Office. This is a trackable service and you will receive updates by SMS or email.
Express Two-Day Delivery
Order before midnight to receive your new wardrobe within two days. This service costs £5.99. There are certain postcode exclusions (mainly the Scottish Highlands and Islands).
Next Day Delivery
Your parcel will be delivered by a Hermes courier and providing your order is placed before 6:00 p.m. it will be delivered the next day, seven days a week. The cost is £6.99. (Exclusions include Northern Ireland, Scottish Highlands, Scottish Islands and the Channel Islands.)
Premium Next Day Delivery
Costing £7.99, this delivery method is provided by DPD and comes with tracking notifications. (Exclusions apply as before.)
Pre-booked 1-hour Slot Delivery
Order before 6:00 p.m. and choose a delivery day and one-hour time slot up to a week ahead. This includes live driver tracking. Prices vary and certain areas are excluded.
Have your order delivered between 6:00 p.m. and 10:00 p.m. seven days a week (and Bank Holidays). This delivery option costs £7.99 and orders must be placed by midnight on the previous day at the latest.
Delivery to a Store Collection Point
This costs just £1 and your order will be delivered by Standard Delivery to your chosen store within a few days. If you can't wait, pay £5.99 and place your order before 6:00 p.m. for Next Day Store Delivery seven days a week. There are over 650 store collection points across the UK including Tessuti shops.
International and Channel Islands Delivery
Prices for International Standard Delivery start from £3.99, Express Delivery from £13.99 and Next Day Delivery (if available) from £10.99. Delivery options, times and prices are country dependent.
Tessuti is sure you'll love your fashion purchases but if once you've tried them for size and style, something is not quite right you have up to 28 days from the date of purchase to request a return. You then have a further 28 days to return your items. There are several ways of making Tessuti returns, all of which require you to visit the Returns Portal first. Methods of making returns include:
Collect+: This is free and you can drop your parcel into 4,500 UK stores, many of which are open seven days a week from early morning until late at night. Print off a returns label from the Portal and make sure to get proof of postage when you drop off your package. This service is provided by Hermes.
Royal Mail Returns: This is also free. Visit the Portal to print off a label and take your parcel to your nearest Post Office. Remember to get proof of postage.
24/7 InPost Lockers: This method is totally contact-free as the lockers are self-service. They are also available 24-hours a day, seven days a week. Visit the Portal to print your returns label and select the InPost Locker option. Choose your InPost location and then drop the parcel off at your convenience.
ASDA ToYou: Tessuti has linked up with Asda meaning you can drop your returns package off at any one of 600 Asda stores across the UK. Download a QR code from the Portal and print off a label in store. Then take it to the designated returns point in your nearest Asda.
Whichever way you choose to return your Tessuti purchases, remember to include your returns note and get some proof of postage.
Payment Options at Tessuti
If you shop at Tessuti in-store you can pay for your purchases using a valid debit or credit card as well as with a Gift Card. For online shopping, there is a choice of payment methods:
How to Contact Tessuti
Should you have a query about a product, an order you have placed or deliveries there are several ways to get in touch with the Tessuti Customer Care Team. These are:
FAQs: Start your search for answers on the FAQs page. Either type in a query or search commonly asked questions. The questions are comprehensive and are grouped into 'Orders and Deliveries', 'Returns and Refunds' or 'Products and Stock'. If your question isn't answered here, then scroll down the FAQs page and click on the 'Message' option to find the:
Online Customer Care Form: Fill in your details and query. Add the product number if possible and press Submit. A member of the Customer Care Team will respond as soon as possible but within 48 hours at the most.
Twitter: The team can also be contacted via Twitter @tessutihelpteam.
Post: Write to:
Customer Care Department, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR. You should receive a response within seven days of your letter arriving.
Telephone: Speak to a member of the Customer Care Team by calling 0161 667 2390.
Live Chat: From most pages of the Tessuti website you can access the Live Chat option and ask 'Becky' to help you. You will need to provide your order number.
Tessuti Social Media
Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. The Tessuti Facebook and Twitter pages are updated several times a day with new stock and customer comments along with the latest news from the fashion world. Get great styling tips from Tessuti Instagram pages (there are two links - one for women and one for men). Watch videos on the Tessuti YouTube Channel to see fashion in real settings or visit Tessuti Edit, the label's blog. Updated regularly, its posts include celebrity interviews, fashion show reviews and styling tips such as how to dress for the ski season or wear an overshirt. Find Tessuti social media at:
Founded by David Light, Tessuti first opened its doors in Chester in 1985. As the first store to bring international fashion names to many high streets it caused a stir at the time. Since 2016, the brand has been owned totally by JD Sports PLC and now has 38 high-street stores in places such as Chester, Liverpool, Leeds, Sheffield, Manchester, Glasgow and London as well as a strong online presence. The name 'Tessuti' is the masculine plural of the Italian word for fabric, 'Tessuto'. Today, Tessuti sells itself as a 'modern premium fashion destination' with a stock of more than 100 designer collections. The collections come from well-established names such as Giorgio Armani, Calvin Klein, Hugo and Vivienne Westwood as well as from new names to watch out for in the future.
The Tessuti Product Range
When shopping at Tessuti online there are several ways to search the website which is divided into a few main product ranges. These are:
The New In Range
Check the New In product range regularly to stay ahead of the fashion game. Shop here and you and your family can wear the latest catwalk trends and designs at prices you can afford.
If you have a designer that you love and return to again and again, then searching for them at Tessuti is easy. Click on 'Designers' and you'll find them listed alphabetically from adidas Originals right through to Z Zegna. Once you click on a designer you can filter further by choosing men's or women's clothing or specific product lines such as jeans.
Men's Clothing, Footwear and Accessories
This really is a lifestyle range for men featuring luxury names that include Canada Goose, BOSS, Polo Ralph Lauren, Armani, Stone Island and many more. Pick your clothing and then complete the look with footwear, bags, wallets and other luxurious accessories. These accessories also make perfect gifts for the men in your life.
Women's Clothing, Footwear and Accessories
With its affordable prices, Tessuti makes it easy for women to put designer brands in their wardrobe. Winter coats from Canada Goose, special occasion pieces with a twist from Vivienne Westwood or jeans from Michael Kors, whether you want wardrobe basics or something a little more special, there is always plenty of choice. Accessorise with sunglasses, purses, bags, belts and jewellery and then finish your outfit with a pair of designer heels and a luxury handbag.
Youth Clothing, Footwear and Accessories
Youngsters are the fashionistas of the future, so the Tessuti Youth range clothes kids from 6 and upwards in mini-designer style. Let them create their individual fashion look or they can dress like mum and dad in Polo Ralph Lauren shirts, BOSS jeans and Vivienne Westwood party shoes.
Looking for some inspiration? Well the Inspiration section offers a range of seasonal clothing ranging for winter classics to chic summer outfits.
The Tessuti Shopping Experience
Tessuti makes shopping in-store a real designer experience where knowledgeable staff and attractive layouts make it easy to browse and shop for your favourite design names. Online, start your search by choosing product ranges from the menu bar and then filter by designer, category, price, colour and size to find exactly what you're looking for. If you want fashion tips, read the Tessuti Edit blog or visit the Inspirations section. Similar online stores where you can shop for designer brands include Lyst UK and Zalando UK.
Tessuti Student Discount
Your student days can be an expensive time but Tessuti knows that you still want to look your best. To put designer gear in your student wardrobe register with UNiDAYS and enjoy 10% off every Tessuti purchase both in-store and online (with certain brand exclusions).
The Tessuti Sale
Like all major high-street stores, Tessuti has sales at regular intervals throughout the year. These are usually held around Christmas time, at Easter and late summer and are the perfect opportunity for picking up great Tessuti deals. At Tessuti online, every day is sale day when you click on 'Outlet' on the menu bar. Everything in the Tessuti Outlet sale has discounts of up to 50% while there often voucher codes featured for extra savings on top. While Tessuti believes every day is a great day to shop, it likes to celebrate Black Friday and Cyber Monday in November with even more Tessuti offers. Look out for Black Friday news so you are ready to shop for your designer men's, women's and kidswear when the event comes around. Whatever the time of year, you can visit the Tessuti merchant pages at hotukdeals and pick up a Tessuti discount code.
How to Buy a Tessuti Gift Card
If someone you know has a Tessuti store near them, a Gift Card makes the ideal present for birthdays, Christmas and every special occasion in between. Tessuti Gift Cards feature a smart black and gold design and can be purchased in-store or online for amounts between £5 and £300. Please note: While Tessuti Gift Cards can be purchased both in-store and online, they can only be used in-store. To purchase a Gift Card online:
Go to the bottom of the Tessuti homepage and click on 'Gift Cards'.
Select your amount and add the card to your bag.
When you have finished shopping, go to the checkout and continue paying for your purchases as usual.
How to Redeem a Tessuti Gift Card
Your Tessuti Gift Card can be redeemed in any Tessuti store as well as in JD Sports, JD Pro, Millets, Scotts and Blacks shops. But the gift card cannot be used online, only instore.
Shop in-store and present your Gift Card at the till when you're ready to pay.
You can use the amount for full or part payment.
Any remaining balance will remain valid for up to 12 months.
Look after your Gift Card as you would cash as it cannot be replaced or refunded.