I've never had an issue with Tom's, if you pay via PayPal you can return the items for free (get a refund via PayPal for the return cost). They even offer a 24 month warranty on workmanship I've used this on 3 occasions over the years and received refunds or replacement products. They also sell clothes, bags and sunglasses. Btw....thanks for posting this, heat added x
They sell shoes. Although the shoes themselves are nice, I would highly recommend buying elsewhere than from Toms direct. They are an absolute nightmare of a company. Nine times out of Ten they will send you the wrong item, or the item won't match the colour on their website. They will argue with you, want proof of their mistake, and then will probably try and make you pay for postage costs. Their customer service is pretty terrible: https://uk.trustpilot.com/review/www.toms.com - So in closing, shoes good, but don't buy direct. I will still give heat as the deal is good, just a shame about the company :)
It would be great if there was a requirement to list what types of product these deals pertain to. I've never heard of 'Tom's' and don't know what they sell. And I'm not minded to click the link to find out - as I've been fooled too many times into clicking links to baby clothes.
I love toms and own like 8 pairs. They are sneaky though. Lots of these sale pairs were a LOT cheaper in January. I'm not voting cold as we don't have a time machine but it's a bit disappointing that this isn't quite the deal toms are making it out to be!
This was the collect+ return label created after I paid £6. I dropped it on 25th Jan and the parcel is still in transit after more than a week, hasn’t reached to retailer yet, quite surprising that collect+ service would take this much time for delivery, and when you have paid £6. If you use royalmail then it might get delivered early, though I would check with toms first before sending it via royalmail if I were you. Hope it helps.
Hi you wouldn’t mind sharing the U.K return address with us .
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Posted 12th Jan 2020Posted 12th Jan 2020
TOMS 60% SALE now with extra 10% off. Get a pair of TOMS for only £13.68 delivered.£13.68
Plus 9% Quidco - thanks @lillyluvit :) Example: Get a pair of Light Blue Canvas TOMS for only £13.68 using code SUNNY10. Available in all sizes from 6-13 at the time of post… Read more
Can't get the extra 10% off code to work. Also tried 15% off unidays code which is supposed to work with sand, but it doesn't edit: There's a minimum order amount to use the code. Not sure what it is but I added two pairs and it allowed me to used the code where previously it did not.
Yeah they don't last long at all but whilst they are going they are very comfortable in the hot weather
True, they don't last more than one summer and less if you get caught in the rain like I've done, had to bin them but I'm partial to toms so bought another pair
Same - I have had 3 pairs and found a season is about all you can expect (and I only wear them on holiday). One pair didn't last the length of the first holiday I took them on.
Thanks much appreciated
Posted 8th Jan 2020Posted 8th Jan 2020
Light Blue Canvas Mens Classics - £15.20 - free shipping at Toms Shop£15.20
Toms have just been bailed out/bought by a company and the ceo has been fired. I'm hoping they will still make toms, but I'm buying as many up as I can to keep me going for a few years just in case. Thanks op. Heat
Careful with these cowboys. They will over sell lines then cancel the order by email without apology. Returns to Netherlands are not free and will not be refunded. Great shoes but poor company to deal with directly. Order from a retailer and let them deal with the company for issues.
I’ve experienced the worst customer service ever too. Agree with above. Not free return either. Children size are bigger than adult size. I fit child size 5 but not adult size 5. Not sure why.
I wanted to cancel an order minutes after ordering it. Rang them up and I was denied the 30 minute window to cancel the order. Dirty tactics.