Urban Industry is the premium street wear store based in East Sussex that is accessible online via the Urban Industry website. The independent urban clothing store offers over 2500 products including shoes, t-shirts, jackets, from 90 well known brands and the best talent. The store sells products that are slightly off the beaten track and you will find brands such as Stussy, OBEY, Volcom and Penfield at this online store; products that are not just trendy but of high quality as well.
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How to Redeem an Urban Industry Discount Code
Posted by Matthew Carrington
Urban Industry sells a huge variety of menswear styles and brands, and fashion fans can make massive savings if they shop smart with an Urban Industry code. If you spot an Urban Industry voucher code you'd like to redeem, follow these simple steps and save money in seconds:
Checkout hotukdeals for the latest Urban Industry promo code.
Head to the Urban Industry store.
Add items to your bag and when you're done, press “Checkout.”
At the next page, look to the right hand side. You should see a box marked “Gift card or discount code.” As you've probably guessed, you'll need to paste or type your Urban Industry promo code in the box provided.
When you've checked that the code is correct, press “Apply” and your order total should immediately be reduced.
After that, just checkout as normal and enjoy huge menswear reductions.
Urban Industry: FAQs
Do Urban Industry accept Klarna?
Yes they do. Klarna offers a way to pay for items at Urban Industry over a series of instalments. Klarna users must be over 18 years old, and most credit card holders will be eligible. Borrow responsibly.
Do Urban Industry do Black Friday?
Yes they do. Black Friday is a major event for Urban Industry. In 2020, the store offered 20% off a special Black Friday collection and customers can expect similar reductions in future years.
Do Urban Industry do student discount?
No, there is no regular Urban Industry student discount. However, students can still access very reasonable prices by shopping with the right Urban Industry discount code promotions.
Do Urban Industry do an NHS discount?
No, there is no key worker discount at Urban Industry. Even so, you can probably make big menswear savings via Urban Industry deals and seasonal sales, so be sure to check code listings at hotukdeals before purchasing.
Do Urban Industry offer next day delivery?
Yes they do. Urban Industry offers next day delivery with both DPD and Royal Mail. Additional fees will apply compared to standard delivery rates and next day delivery is not 100% guaranteed, although 98% of orders arrive on time.
Do Urban Industry do free delivery?
es they do. If you spend more than £49.95, standard delivery will be free of charge. Discount codes may also be able to reduce the cost of next day deliveries or shipping for smaller orders.
Who delivers for Urban Industry?
Standard deliveries from Urban Industry are handled by Royal Mail, while next day deliveries are handled by Royal Main and DPD.
Is there an Urban Industry app?
No, there is no Urban Industry UK app. However, smartphone users can shop online via the company's online store.
Do Urban Industry sell gift cards?
Yes they do. Head to the gift vouchers section of the Urban Industry store and choose to add as much credit as you desire.
Who owns Urban Industry?
Urban Industry is still owned and operated by Dan King, who started the first Eastbourne store back in 2002. It remains a wholly UK-owned company.
When was Urban Industry founded?
Urban Industry (Not to be confused with Urban Outfitters) started life in 2002 with a single store in the Sussex town Eastbourne. The company has expanded rapidly ever since, becoming one of the UK's leading online menswear merchants.
Shipping Options from Urban Industry
Urban Industry ships to all UK addresses and offers a variety of different options with every order. To help you pick the right delivery settings, here's a quick run through of the main options available at the checkout stage:
Items will arrive within 2-3 working days and a small fee of £1.99 applies. However, standard delivery is free for orders worth £49.95 or more.
Next Day Delivery
Items arrive the next working day in 98% of cases. Orders are handled by DPD and Royal Mail and fees of £4.95 will apply in both cases. Orders must be placed before 4:00pm to qualify for next day shipping. Weekends are not included.
Click and Collect
If you live near Eastbourne, you can choose to collect items at the main Urban Industry store. Click and collect is also free of charge and most items are available for pick-up the same day.
The Urban Industry Returns Policy
If you aren't happy with your purchase and want to claim a refund or exchange, Urban Industry should allow you to do so. Customers have a 28 day cooling off period to make a return, provided items are unworn and undamaged, and can be sent back in their original packaging. If you meet those conditions, here's how to make a return:
Head to the Urban Industry returns page and scroll down to the bottom. Enter your order number and email address in the boxes provided.
When you've done that, you'll be able to enter a reason for your return.
You can then print off a returns label which includes the correct returns address.
Customers should note that returns to Urban Industry are not free of charge. Each return comes with a flat fee of £2.70 which will be deducted from your refund. Bags also have a higher fee of £4 per item.
Payment Methods Available at Urban Industry
When it's time to pay for Urban Industry products, customers will have a wide range of options, including the following popular payment methods:
How to Contact Urban Industry
Whether you have a question about shipping or you want to discuss returns, getting in touch with Urban Industry won't be difficult. Here are the best ways to do so when problems arise:
Phone: Give the head office a call at: 01323412444 (Lines are open 9:30am to 4:30pm from Monday to Friday and 10:00am to 4:00pm on Saturdays. No phone service is available on Sundays).
Email: Use this link to write an email directly to Urban Industry customer service.
Web Chat: You can talk directly to customer service via online chat. Just click the web chat tab on the Urban Industry home page.
Post: Write to Urban Industry head office at: Urban Industry UK, 2 Park View, Alder Cl, Eastbourne BN23 6QE
If you have a relatively simple question to ask, there may be no need to get in touch. Instead, the Urban Industry FAQ section will probably provide all of the guidance you need. Check it out here.
Urban Industry on Social Media
The fashion industry depends on social media and successful brands use it all the time. That's certainly true of Urban Industry, whose digital presence is a key aspect of its profile. Fans can start with the Urban Industry Journal, which presents updates and info about deals. But it's even better to follow the brand on the following social media channels:
About Urban Industry
Known for its tagline “supplying the authentic”, Urban Industry is a UK-based retailer which acts as a boutique for the world's leading menswear brands. Showcasing up and coming designers and mainstays of the fashion scene, the company has become a go-to merchant for guys who need to look good.
Discover the Urban Industry Product Range
If you aren't familiar with everything that Urban Industry has to offer, prepare to be surprised. There may only be one Urban Industry store, but the company still manages to stock a vast range of apparel, accessories and other products. Here's a quick tour of the main categories to kick start your bargain hunting.
Footwear might not make the man, but it comes pretty close. If you need to make a great first impression with smart work shoes, or you're looking for designer trainers that go way beyond the norm, this category is the place to look. Urban Industry stocks major footwear brands like Asics, Vans and Puma, with special sections for workwear, outdoor recreation and travel. The socks collection is also full of accessories that would make excellent gifts.
Clothing is at the heart of what Urban Industry does. If you are looking for big names, they should be here. But if you want to pick up fresh new brands that aren't on the High Street, that should be possible too. All menswear styles and goods are here, from smart shirts to trousers and from shorts to hoodies. The swimwear collection is particularly handy, especially if you're planning a sun-soaked escape anytime soon.
Accessories & Lifestyle
Little things make a big difference at Urban Industry, with every type of men's accessory here to choose. Pick up cufflinks and ties for work, stock up on face masks and gloves to be on the safe side, or pick a pair of stylish sunglasses to handle the summer sun. options include bags, belts, scarves, wallets, and even mugs and magazines. Everything a fashion-conscious guy could want – as well as plenty of potential gift ideas if you're struggling to buy for a big occasion.
Journal isn't exactly a product category, but it is somewhere all Urban Industry customers should check out. Urban Industry puts a lot of work into this digital magazine, which includes handy size guides, seasonal styling ideas, interviews with designers, accounts of outdoor adventures – and plenty of other well-written, engaging content. Much more than an afterthought, the Journal is an endless source of inspiration.
Urban Industry is fanatical about corporate ethics, as this section proves. It's a well laid out portal to vegan apparel and footwear, Blue Sign approved chemical-free textile products, products made via low water use techniques, as well as those composed of organic and recycled materials. The level of information is impressive, allowing customers to make totally informed purchases.
Shop With the Biggest Menswear Brands at Urban Industry
Urban Industry is a clearinghouse for massive brands (and some not so well known contenders). Some of the big names to be found at the online store include:
Full price purchases aren't usually necessary when you shop with Urban Industry, where there are plenty of ways to save. To start with, there's a regularly updated Urban Industry sale section where you'll find reductions of 15-30% on recent items. Seasonal sales like the Summer Sale or Black Friday see extra reductions, so look out for deals when sale events arrive. Newsletter sign-ups can claim a 10% introductory saving (use the box at the base of the homepage), while Urban Industry discount code deals appear from week to week. Be sure to bookmark the hotukdeals Urban Industry listings if you're keen to become a regular customer.
How to Purchase an Urban Industry Gift Voucher
Whether your partner needs a new coat or you want to give relatives the choice of accessories, buying an Urban Industry gift voucher makes perfect sense. Here's how to do so:
Choose what size of voucher you'd like to buy. Amounts vary from £5 to £100 and you can always add a few together to make up irregular amounts if you'd prefer.
Head to the checkout pages and enter your payment information (you can't use promo codes for gift vouchers, unfortunately).
Enter your email address, finish checking out, and then send the email to the lucky recipient. They can then use the card code to start shopping whenever they like.
How to Redeem an Urban Industry Gift Card
Urban Industry gift cards allow fashion lovers to stock up on new t-shirts, put some money toward designer shoes, and much more. If you receive a voucher, redeeming your credit is easy. Here's how it's done:
Check your email for the gift card number. Write it down or copy it to clipboard.
Head to the Urban Industry store and add items that you want to purchase to your shopping bag.
Click on the bag and then press the Checkout button.
At the next stage, look to the right hand side. You should see a box to enter your gift card code.
Carefully enter the code or paste it, and press “Apply” when you're done.
If all has gone well you should see the order total reduced and you're good to go.