check John Lewis on trustpilot
Thanks. I signed my partner up as I already have an account. Bought super Mario Party with 2 joy cons for £59.99 plus del 👌
I’ve been with them years. Works perfectly “most” of the time. Admittedly customer service is terrible but rarely do you need to be involved with them
Worst company I have ever dealt with the customer service is shockingly bad. They had no idea how to deal with a refund to a customer who ordered without a credit account, refunded back to a credit account I didn’t even open. Took 6 months to get a refund and a further 3 to get them to close my account and stop contacting me. There is no denying though that the offers are appealing but only for credit accounts.
Out of interest I calculated the "trustscore myself" to see how it differed from the average and it came out at 4.5/10 But this isn't accurate because they weight reviews based on age. So more recent reviews effect the score more. Since the current "trust score is 1" if their system works it means more recently the rate of negative reviews must've increased.