It's a good deal no doubt BUT when I (a Disabled Railcard Holder) applied I was told that NO RAILCARD DISCOUNTS apply for any RAILCARD so it's a valuable offer for non-Railcard holders. Most such Railcards offer about ONE-THIRD off ,so IF you are planning to visit an NEC, use your Railcard if you have one. That said thanks o/p for the post which will be greatly appreciated by all.
I put all relevant details from the deal. Nobody is checking if you have a ticket to event at NEC venue.
I have used this for over two years - can't say anyone ever asked to see an event ticket, the virgin ticket simply says 'corporate discount'
Perhaps in the title you may want to mention that the offer states that you need to have a valid ticket for an event at the NEC to claim this promotion.
Posted 9th May 2019Posted 9th May 2019LocalLocal
1000 bonus Nectar points on first Virgin Trains West Coast Mainline booking 9/5 - 23/5
Amongst my new offers on Nectar today, 'to celebrate the re-opening of Euston' (after the recent Bank Holiday closures presumably) 1000 bonus points for 1st booking between 9/5 - … Read more
£12.50 on the Virgin trains app, or at the station too.
Cheapest i'm getting online is £19.50. The 'deal' or whatever anyone wants to call it, is there for people that DO want to go first class but didn't know it wasn't hundreds of pounds to do so
First Class at weekend basically consists of a slightly larger seat, and that's about it. Clearly not worth the upgrade money
Crewe to Manc [Virgin Only] Return is £12.50 standard. £38 for 1st isnt a deal ,when apart from the lounges at either end, you cant always guarantee any food or drinks onboard as it only takes 35 mins each way. On the return they quite often dish those out after Crewe. They stopped the breakfast service a couple years ago between the 2 stations, and you cant guarantee alcoholic drinks either from experience. They have also introduced free wifi in Standard recently which also removes some of the perks of First
Well done for posting, good for bringing it to everyone's attention. I would take it up but it would be accompanied by the world's hungriest four year old who would eat three meals, whilst asking in great details on how every aspect of the train functioned. We go for short train journeys (cheeky)
Posted 8th Apr 2019Posted 8th Apr 2019
40% Off your Next West Coast Trip @ Virgin Trains
Virgin teased last night about an email being sent to customers today and today it came in the form of a 40% off unique discount code on your next trip. Advance fare only. Ends… Read more
Increasing the loading gauge requires checking and rebuilding every bridge, tunnel, station, overhead gantry and other railway structure, plus re-laying the track further apart from neighbouring lines and redoing any electrification. Apart from some freight lines, it's never going to be done - no one would accept the cost or disruption involved.
Get the Europeans in to fix ours then;
Not necessarily - advance tickets can be bought the day before, so the cost could be quite low. As for double decker trains, no UK railway line (except HS1) can accommodate them as our loading gauge is too small - you can blame the Victorians who built the railways for that.
Indeed it does - but no UK government over the past 10-15 years has made that a priority. We've only once had a transport minister who was actually a fan of the railways in that time (Lord Adonis) - everyone else favours the car.
That would cost far more in the UK and be far less comfortable and less modern
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Posted 9th Nov 2018Posted 9th Nov 2018
Students! Get 40% Student Discount at Virgin Trains West Coast
Students! Get 40% Student Discount at Virgin Trains West Coast with #UNiDAYS https://www.myunidays.com/partners/virgintrainswc/view/online
Actually, Virgin have also been increasing their definition of 'peak' for years (only know of Euston departures). It used to be much later, whereas now it's around 3pm or even earlier.
GWR don't run the Delay Repay scheme, as they're an older franchise that started before Delay Repay existed. So they're not as generous as most train companies, and they often won't pay anything, if the delay wasn't their fault. All newer franchises have Delay Repay schemes that pay after 15 or 30 minutes delay (usually 30), and it doesn't matter who is at fault for the delay.
Virgin Trains delay-repay is good. I got 100% refunded after an hours delay, a lot of train companies don't refund until you hit at least an hour. I put in a claim for Great Western for a 43min delay and it was rejected because it needed to be a minimum of an hour.
Weekends are off peak anyway, so presumably you mean the other four days of the week. And delay repay is not about whether trains are cancelled, but how late you reach your destination. So if your Virgin train is cancelled but getting the next one means you're 20 minutes late, for example, you wouldn't get anything back. If your train isn't cancelled, but you're 30 minutes late, you're would get a partial refund. The minimum delay to get something back from London Northwestern is 15 minutes, but with Virgin, and most other companies, it's 30 minutes. If your train is cancelled and you decide not to travel, you should be able to get a full refund of an unused ticket from all train companies. But that's nothing to do with delay repay.
like the other companies they charge a fortune, London to Manchester £89.90 return, or the best part of £360 for a family of four, it would cost under £40 in petrol in an average car. bargain
Posted 14th Sep 2018Posted 14th Sep 2018
No more Friday afternoon Peak train fares on Virgin Trains
Lower train fares on Friday afternoons until 26th October 18, from London Euston. Summer is like one long Friday feeling, and we’re dragging summer out as long as we can. Right th… Read more
Thanks OP. Family ticket to Edinburgh from Wigan all booked. Extra £30 for 4 people than standard cattle, but better seats and I really like their breakfasts.
Virgin trains are the only ones with sale prices. Please see my post two above yours.
Poor sale. Trains from Bham to Euston appear to be the slower train and not on the Virgin trains.
Yes, I'm always on the Rynairs from London to Brum LOL
There are some Virgin first class £17 fares. It's just coincidence that West Midlands Trains charge the same price for some of their first class advance tickets. For example, Virgin first class £17 fares are available from Birmingham New Street to Euston on 22/8 at 10:30, 10:50, 11:30, 12:10, 12:50...etc
Enter your journey details on the starting page and click “More options”.
You will see the “Journey details” page, with further details like “Extra journey requirements” and “Railcards” and there is a box labelled “Promotional codes (optional)”.
Enter the discount code in the empty field and select “Check fares and availability”.
The amount of the promotional discount will be automatically deducted from the order total.
In the following steps, choose the “Train times” and “Seats”, select the delivery details of your “Tickets”, complete the “Payment” for them and confirm your order.
Buying Virgin Trains Gift Vouchers at virgintrainseastcoast.com
Virgin Trains gift vouchers can currently only be purchased through the Virgin Trains East Coast website and can be used on any train route in the UK, even routes that aren't operated by Virgin Trains:
Click on “Buy eVouchers” and select the amount of the gift voucher, you can choose between £10 and £100.
Press “Buy Now” next.
Enter your personal and payment details and choose “Buy Now”.
Redeeming Virgin Trains Gift Vouchers
Visit the online shop at www.virgintrainseastcoast.com.
Add the train tickets you wish to purchase to your basket.
If you're not already logged in, you will need to login to your account or register with virgintrainseastcoast.com to enter an e-voucher. At the payment point, select to pay with an e-voucher.
Enter the voucher code and click “Claim gift e-voucher”.
Enter the remainder of your details and click “Buy now”.
From Music and Soft Drinks to UK Train Travel
The Virgin Group, the company behind Virgin Records, and an assortment of other companies like Virgin Cola and Virgin Galactic, decided to enter the rail business during the privatisation of British Rail. Virgin bid on a number of different franchises and was successfully awarded Virgin CrossCountry and Virgin West Coast in 1997.
To most travellers Virgin Trains simply means any train with the Virgin logo on it, but Virgin Trains is actually just the name for the company that operates on the West Coast of the UK, between London and Scotland. Virgin's operations on the East Coast operate under the name Virgin Trains East Coast and they run a separate website at www.virgintrainseastcoast.com.
The Virgin Rail Group is the name of the company that manages Virgin's individual rail company. Combined, the Virgin Rail Group offers train services to some of the UK's most popular cities including London, Edinburgh, Birmingham, Manchester, Glasgow, and Liverpool. Tickets for the different rail franchises can be purchased on their online store at www.virgintrains.co.uk.
New Virgin Trains Website
Buying Tickets for a Virgin Train
There are several ways to buy a Virgin Trains train ticket:
The old-fashioned way – Simply queue up at the train station and purchase a ticket at the ticket counter.
Fastticket machines – These machines allow you to purchase your ticket via a machine, which can sometimes be quicker than the old-fashioned way. You can also use Fastticket machines to pick up tickets that you've purchased online or via another method.
Online at virgintrains.co.uk – Tickets can be purchased online at Virgin's website. Purchased tickets can then either be sent by post or as an e-ticket. If you have an e-ticket, you will need to print it out and show it along with some ID when you board the train. Alternatively, you can opt to collect a standard printed ticket at the train station.
On the Virgin Trains app – Known as m-tickets, these tickets are stored on your phone and mean you don't have to worry about printing or collecting the tickets at the train station.
Types of Ticket Available at Virgin Trains
Standard ticket – Just a ticket to get you from A to B. Depending on the route, First Class options may be available.
Group travel ticket – If you're travelling with 3 or more people, a group travel ticket may be more cost-effective than several individual tickets.
Family travel ticket – Family tickets offer savings for up to two adults and two children.
Railcards – Railcards offer significant savings off the cost of rail travel in the UK. The most common rail cards are the 16-25 Railcard, Senior Railcard, and Disabled Persons Railcard, however, there are other specialist railcards, for example, the Two Together Railcard which is designed for couples or best friends that frequently travel together.
Season ticket – Season tickets give you unlimited travel on a specific route of your choice. It's ideal for commuters who make the same journey several times per week.
Eurostar tickets – If you fancy the idea of travelling by train to another country, then this could be just the ticket.
Sleeper train tickets – Sleeper trains, for example, the Caledonia Sleeper, are an experience in themselves and offer a more comfortable experience for long distance journeys.
Ferry tickets – Although Virgin Trains don't normally specialise in ferry tickets, it is possible to book some ferry tickets to Ireland through Virgin Trains.
Saving Money at Virgin Trains
Train travel in the UK can be expensive but there are a few ways to cut down on the costs. One of the easiest ways to do so is to travel on the ticket that offers the best value for money. For example, if you're travelling in a group you should consider purchasing a group ticket. Or, if you commute by train, a Season Ticket may make financial sense. Booking tickets far in advance can offer some savings as can travelling at off-peak times, particularly when it comes to upgrading to first class. Normally, first class upgrades can cost nearly as much as the ticket itself, however, if you are travelling at a non-busy time you may be able to get an upgrade for less than £20. First class benefits include more space, food and drink, and free Wi-Fi.
If you're flexible about when you travel, Virgin Train's fair finder can help you find the most affordable train ticket. Railcards offer significant savings on ticket prices such as 1/3 off the ticket price. Some, such as the 16-25 railcard, come free with student bank accounts. If you travel regularly, a railcard might be a worthwhile investment. Virgin Trains have participated in Black Friday in the past so it's always worth keeping an eye on their Facebook page or email newsletter to see what deals are announced.
Virgin Trains Reward Program
Virgin Trains have a rewards programme named “Traveller”, an exclusive rewards programme that's invite only. It offers perks such as free first class travel on any weekend, priority seating, and complimentary drinks at the First Class lounge in London Euston. To be in with a chance of getting invited, you will need to be a frequent first class traveller.
Alternatively, every time you travel with Virgin Trains, you can collect points with a number of different reward schemes. For example, if you have a Nectar card you can collect points each time you book a ticket with Virgin Trains. You can also collect points with Virgin Atlantic Flying Club and these points can be used to cut down the cost of holidays abroad in the US.
Virgin Trains Payment Methods
Virgin Trains accepts the following payment methods: Visa, MasterCard, Maestro, American Express, and Diner's Club.
Ticket Delivery at virgintrains.co.uk
If you have purchased a ticket online and requested that it be delivered by post, there are two postage options: First Class and Special Delivery (next working day). First Class postage typically costs £1, it depends on your address how long the delivery will take, and Special Delivery costs £6.45. Alternatively, you can collect your tickets from a train station for free or have the ticket delivered to your app or email address.
Virgin Trains Refunds
If your train is delayed by 30 minutes or more, you may be entitled to compensation. Delays of 30-59 minutes are normally entitled to a 50% refund while delays of more than 1 hour may be entitled to a 100% refund.
The process for claiming a refund depends on how you purchased your ticket:
Online: Go to “My account” by clicking “Login” on the navigation bar. From there, request a refund online.
By Phone: Call the Virgin Trains refund team on 03445 565650.
At the station: You will need to visit the train station where you booked your ticket.
Please note that advance tickets are non-refundable.
Booking your train tickets and checking timetables is easy with the Virgin Trains app on your mobile device. Just download the app for your iOS, BlackBerry, Android or Windows device and you can book tickets up to 10 minutes before you depart. You can use the tickets right in your app – there is no need to print them out.
Virgin Trains Customer Service
There are several ways to get in touch with Virgin Trains. You can chat online instantly with a customer service representative via Live Chat, get in contact by phone at 03445 565650, use a contact form on the website, or by post at:
Virgin Rail Group Ltd. 120 Campden Hill Road London, W8 7AR United Kingdom
HotUKDeals collects all of the latest Virgin Trains deals and offers on this dedicated page. Check back regularly for new promotions and special offers.