Hey folks, Had an email over the weekend, that Virgin Media are hiking their prices by around 14% (Urgh) and in most cases, you can leave penalty free i.e not pay any fees 'tearing up' the contract, even if your XX amount of months in.
Those that are affected, should've got the below. Note you only have until the 4th of April, without paying any cancellation fees.
This is the email i received:
Hello 'Dan_82'
We're writing to tell you about some changes that'll affect your package price, our services, and the way our price rises will work from 2024 onwards. Please make sure you read this whole email carefully.
As you can probably imagine, with costs like energy bills rising fast, our running costs are increasing too. So to make sure we can keep giving you the quality of service you expect from us, the price of your package will go up.
However, this 2023 price increase won't affect you until your current price offer ends. The full price of your package will then increase by £21.50 a month,(Robbings sods!!) subject to the new pricing terms referred to below. If you'd like to check when your offer ends, please refer to your bill.
If you’re not happy with this or any of the other changes announced in this email, you can change or cancel your package. For more information, please scroll to the bottom of this email. To find out more about your price rise, head to our Online page
They then go on, to say, on page above:
Why are the prices changing?
It’s essential we continue to invest in our technology, so you can keep doing the things you need to do – and love to do – on all your devices. Rising global energy prices and inflation affect our running costs too.
You can carry on enjoying your services with us. But if you decide not to, you can find information about changing or cancelling your package in the "What happens next" section below.
You can carry on enjoying your services with us. But if you decide not to, you can change or cancel your package at any time before the date stated on your email or letter, without paying any cancellation fees.
''I want to discuss or cancel my package'' wich you can click, and chat/call or check if any offers.
Volt customers do not have a right to cancel their O2 SIM unless specifically outlined in the letter or email we sent to you.
If you're not happy with any of the changes announced in this email, including those to our out of home WiFi hotspots and pricing terms and conditions, you can change or cancel your package, including your Volt O₂ sim, any time before 4th April 2023, without paying any cancellation fees.
BEFORE you speak to them, i suggest having a search around for current offers or even offers for new customers, as likely they'll either match or get near to what's on offer.
NEVER take the first offer, go through to retentions, as they have more 'power' to get the deal(s) you're after.
Those that are affected, should've got the below. Note you only have until the 4th of April, without paying any cancellation fees.
This is the email i received:
Hello 'Dan_82'
We're writing to tell you about some changes that'll affect your package price, our services, and the way our price rises will work from 2024 onwards. Please make sure you read this whole email carefully.
As you can probably imagine, with costs like energy bills rising fast, our running costs are increasing too. So to make sure we can keep giving you the quality of service you expect from us, the price of your package will go up.
However, this 2023 price increase won't affect you until your current price offer ends. The full price of your package will then increase by £21.50 a month,(Robbings sods!!) subject to the new pricing terms referred to below. If you'd like to check when your offer ends, please refer to your bill.
If you’re not happy with this or any of the other changes announced in this email, you can change or cancel your package. For more information, please scroll to the bottom of this email. To find out more about your price rise, head to our Online page
They then go on, to say, on page above:
Why are the prices changing?
It’s essential we continue to invest in our technology, so you can keep doing the things you need to do – and love to do – on all your devices. Rising global energy prices and inflation affect our running costs too.
You can carry on enjoying your services with us. But if you decide not to, you can find information about changing or cancelling your package in the "What happens next" section below.
You can carry on enjoying your services with us. But if you decide not to, you can change or cancel your package at any time before the date stated on your email or letter, without paying any cancellation fees.
''I want to discuss or cancel my package'' wich you can click, and chat/call or check if any offers.
Volt customers do not have a right to cancel their O2 SIM unless specifically outlined in the letter or email we sent to you.
If you're not happy with any of the changes announced in this email, including those to our out of home WiFi hotspots and pricing terms and conditions, you can change or cancel your package, including your Volt O₂ sim, any time before 4th April 2023, without paying any cancellation fees.
BEFORE you speak to them, i suggest having a search around for current offers or even offers for new customers, as likely they'll either match or get near to what's on offer.
NEVER take the first offer, go through to retentions, as they have more 'power' to get the deal(s) you're after.
You can find the current broadband deals on-site here and/or use sites like USwitch
Good luck!