Broadband Deals & Offers

Ah alright, thank you for your response

Hi, yes I beleive originally I threatened to leave due to poor service around two years ago, Then they offered me the discountd broadband. I honestly cannot remember what was said but im sure I let them know I wasn't pleased!

I'm on ADSL too & was thinking to upgrade. Did you negotiate this through their retention's team? I gave them a call and chap on the other end offered me the Sky VIP and waived off router/delivery/setup, but said all he could do was £25/month on a 18 month contract. Can you share what you did which I can use as well? (cheeky)

Try the uSwitch broadband speed checker to see what speeds are available from Sky (& other providers) in your area by entering your postcode: https://www.uswitch.com/broadband/postcode_checker/ Also the MSE checker: https://broadband.moneysavingexpert.com

I was with Sky on ADSL Broadband a year ago but switched to Plusnet ADSL purely based on cost. Plusnet has been a nightmare with occasional slowdowns. I believe this is due to Sky having their own (LLU) equipment in my exchange and Plusnet using the BT equipment that most others use. I assume the BT gear is too busy but the Sky gear is less busy. I want to move to fibre now my plusnet contract is ending, does fibre still go through this LLU kit? ie will sky fibre still benefit from the kit that I used to benefit from on sky adsl?

I've also just gone for this and my cashback has tracked at £60! First time using Quidco, is this normal for it to intially track at a lower rate?

just bought this - Cashback tracked at £80.....

They sent out the wrong one but they corrected. I pay £23.99 a month just about to negotiate my BT Sport contract. Any good deals on sport atm?

OP - plus £19.99 up front

https://www.hotukdeals.com/deals/talktalk-friends-family-deal-1995-pm-18-months-includes-line-rental-faster-fibre-broadband-35910-3061841

I've no idea really. It gives me a headache looking at all them different numbers and trying to work out what they mean lol I think I'll just wait to see how much they actually take and give them a bell if it seems to be too much. Thanks for your help buddy

You've been given a one off £30 credit which was applied yesterday. I'm going to assume this is the £32 you said they'd give you and they have put it in wrong. It happened to me last year when I renewed and they tried adding an extra £5 to the package per month! You said the bill has gone up to £40, so I assume that's the £39.95. I can't see how your charges since the 2nd October is £38.61. Do you have any credits or charges on a previous bill that could've reduced it to that amount?

It means your been credited £38.61 every month, your package should be £38.61 more than your paying.

Thanks for the reply. I cant make head nor tail of it tbh...lol. Does this mean I have been credited £38.61?

Cancelled my basic TV and phone package with 100 mg broadband paying £30 with £50 credit 2 weeks ago,they did phone me back 2 days later but I wasn't in. Just phoned them and best they could offer me was £35 a month.

You might need to have another look at the letter it’s up £3 for most unless you have just got a new contract think it was from August. Branson has nothing to do with Virgin Media, it’s just licensed name for a tidy sum.

You sir are a legend just rang up and said I missed a call and now I'm booked in for a call later this week touch wood I'll get somewhere

A great deal but when I decided to cancel before installation (as a new customer) they offered £24 a month, too good to refuse.

Think I'm gna have to try the I had a missed call trick next week as my end date is close :(

What's this phone thingy with no cable??? Do you have one of these

Just south of Far cotton, NN4. I think im just over the 28 days as it ran in parrellel with Virgin media that couldnt keep the line up either

Which part of Northampton? And did you know you get 28 days from the day you reported problem? Have you tried that avenue?

If you need calls too it's worth spending the extra and going witb now BB for fibre at £25 all in + £70 tcb possibly

Yes very true, but we're only talking a few pence

With bt "price fixed" doesn't mean a thing, guarantee they will increase your price once if not twice during the two year term.

Nope, I can't see any expiration date in the t's&c's

Do you know when it's on till please?

It's still there - scroll down page, look for the pink box....

Has this deal ended? Cant seem to see it?

I cannot yet comment on Now Broadband, as I won't go live with there service for a few weeks. I do hope it will be okay with Now TV. Had 3 broadband outages with Virgin Media recently. No broadband the other night or morning. Was polite over the telephone and customer services hung up on me twice when I called at different times. Live chat is never available when i have tried in the past and even today. There is a slight chance the loss of calls is connected to the broadband issue. Apparently it is to do with a major outage earlier this year. Would have been informative if Virgin had told me when planned work would mean a loss of broadband service. There will be another outage for me in November. Also been told different things by different customer service reps at Virgin Media. TCB tracked for my Now Broadband order. I've got a Sky hub from when I was with Sky the other year. Do I actually need the Now Broadband hub and pay £9.99 for the privilege?

I'm guessing I should just stick with Virgin Media - I have no landline either, I guess you need a BT line for this deal to work?

Been with Plusnet for a long long time, I think 2011 ... when their Customer Service was excellent. Not now, sadly .... they have dropped so far behind the rest now that they have almost become the nasty supplier, I've had 12 weeks of pain with them. DO NOT SIGN UP! FREEZING due to appalling customer service.

for people who cant get access to superfast broadband but would like to watch youtube obviously.

Where do you get fibre for the same price, £12.74 / month or b/band cheaper please? Aren't internet suppliers like gas / electric these days, same product different name?

Shame their customer service is awful!

Talktalk system has been down all day today, their webchat agents cannot access any account and do anything, how can a company like Talktalk allow their website/system to be down all day, I simply do not understand!

Worked ok, once it was set up!!!

Just to offer a balanced opinion, recently switched to Talktalk from EE due to a very cheap deal £22.50 for 76MB broadband and I notice no difference. Agreed the call centres are awful but if you don’t need to contact them, it’s the same phone line and same distance from the exchange as any other ISP. I do use my own router.

Hi Jackbli, If you're having problems with your speed, we'd be happy to look into this for you, please get in touch with us using the "chat" option on our website. Thanks, Charlotte - TalkTalk Social Team

Hi there, I'm really sorry to hear that :( please get in touch with our Billing Team using the "chat" option on our website, and we can look into this for you. Charlotte - TalkTalk Social Team

Sounds expensive!

I was thinking of those who currently have no discount applied, like my self.

I think you're misinterpreting it Wazz2013. If you click on the link, it says "£0 extra for 18 months" and then £52.49 after 18 months. If your existing discount expires within the 18 months then your price will go up, but you'll be tied in until the 18 months on the speed upgrade expires. It's all a very deliberate con and should, IMO, be illegal. It's designed to deliberately mislead people into signing up to a contract that will increase and then tie them into a higher price.

I believe by taking up on this offer, you are tied in to a 18month contract, after which the price would rocket up but you are able to leave or get the retention's department to offer you a better deal.

It's beneficial for those who are still on Adsl and not Fibre Plan.

To run constant iperf speedtests just because you can (330x50Mbps) :D

I've been with them for 8 :o I've always used the Indian based online chat retention dep judging by the names of the rep which maybe why I got a different outcome. I contacted them 2 weeks in advance before my prev deal end and was prepared to ditch them. Are you gonna give these guys a shot？ Less than half what you'll paying and a £1 cheaper per month than what I managed to get. If you do, let us know how you get on as reviews of these are thin on the ground and I may have to turn to someone like them next year if my luck runs out :)

Sure, and in Britain you can get 1000Mbps for £30 a month if you're in the right area. Just quoting an available package doesn't tell you anything about what's the minimum speed you can expect across the country. If you look at the EU reports on the subject the UK comes out favourably. For example total FTTP./FTTC/Cable coverage puts the UK 7th in Europe for total coverage and 4th for rural coverage. And a couple of those ahead of us are microstates like Malta (MT) and Luxembourg (LU) that you'd have to discount in any like for like comparison. Lithuania (LT) has FTTC or faster available to 83% of the population, compared to 93% of the British population. And they have a much bigger digital divide. Only 40% of Lithuanian rural properties can get an internet connection of this quality, compared with over 80% for the UK. So some might be getting a better connection, but there are many more who are getting a poor connection compared with the UK. Although Latvia (LV) next door is an interesting situation. They're almost as good as us on coverage, but a large proportion of their connections are FTTP. In a couple of years they could potentially overtake us if they keep up to the same roll out rate as the UK.

100mb s..6 euros..welcome to lithuania

one of the fastest was in Lithuania and cost not that much.. just 10-15€

So just a quick update as I got my arse into gear, spoken to the retention team and signed a new contract for £32 for highest BT Fibre line of 67MB. Signed for 18 months. Isn't too bad I suppose.

so a reading a lot of reviews it seems quite bad.... https://www.broadband.co.uk/broadband/providers/sse/reviews/

Absolutely horrific. Would not touch with a barge pole. Oh and good luck trying to get out of the contract.

Been with SSE since moving to my new house, nearly 3 years now, I can't really fault it. We're not on the top end of Fibre only 17mb due to the area being pretty poor - but three tv's can stream tv without a problem. Torrent downloading without anyone else on the connection can hit 2mb - no trotting on this end. Lastly, I tried BT briefly - but I didn't rate it the customer service was poor, it seemed to be slower than SSE and something I hadn't realised everything was blocked - no Kodi, no torrenting, could barely stream - I was able to get out luckily. Personally, I just wish the speed was faster, but thats not SSE's fault - the deal along with the Quidco is a bargain.

I also took advantage of their £21 a month deal, never had any issues, would have stayed with them, but their prices went up a lot and got a better deal with Sky. I found SSE really reliable, the hub supplied at the time was better than my current sky hub, I actually had to buy a powerline for my son to use his ps4 online, which I didn't need to do with SSE.

Works with other speed test apps though just not Ookla

yes, and I think I pay half for the same as a 'loyal' customer

Just click speed test button in the speed test app. Nothing what to do. If it never works on 4g on your phone then I guess the network settings aren't ok on your phone for that network's SIM

BT is the same as EE essential plan at there double speed option but nowhere near the level of EE max.

Also connected Friday, been excellent so far, a solid 39Mbps over WIFI, whats most impressive is the Router, much better reach compared to our old BT Smart Hub

(lol) (lol) (lol)

Its the main reason identity fraud in the Uk is so bad because all the call centres went to India and Pakistan the worlds most corrupt countries they cant even play cricket without cheating. I work in IT security and I can tell you the problem is actually getting worse and these companies know full well its going on but do nothing they are more concerned with keeping it cheap! The talktalk Indian call centres are the unholy pisspot of god awful customer service - you can be on the phone for hours literally for a simple tjhing a British call centre like plusnet could fix in 5 minutes! Seriously check it on google - they pay these call centre cretins £15 and they just harvest all your details using their mobile phone cameras - there was a documentary on it and i think Watchdog featured it 5 years ago but still these companies keep farming out your info to the turd world! Virgin media are just as bad except its also South Africa and the Phillipines with them!

FIL been connected today, went without a hitch, online account showing correct price as well

No you can get a boost for £7 a month , then no contact other than it renews each month just remember to remove it. If you do it through the website it comes up at £12 a month , I did mine on chat and it was easier :>

(y) - took a while to wade through all the options - interesting to see if “maintains existing contact” works as I’m out of contract at the moment!

Wow. It’s £1 cheaper and extra speed!!(highfive)

Via the BT Mobile app and then changing my plan I managed to get 40Gb Extra Speed @ £16pm includes £5 BT Broadband discount and BT Sport included. Maintains existing contract as well. There were at least 5 other variants of the same contract with tiny changes - I.e. new 12 month contract. This was the best one I could see. 50Gb was £18

Has anyone got this deal in recent days? tried live chat twice this week and first time just got offered the standard tariff and second time told me to call 0800 number. I'm a BT broadband customer.

I have 2 sims and can’t work out how to do this. It prompts me to buy a new ‘family’ sim and won’t let me simply make a family sim from the 2 I have already