Broadband Deals

Broadband Deals & Offers

7,984 deals 225,457 comments

Broadband allows British people to connect with each other, to download movies and TV shows, play online games, watch sport and do their work efficiently, so it’s an important part of everyday lives. This buyer’s guide explains what broadband is all about and how shoppers can get the best broadband discounts via HotUKDeals.

Broadband allows British people to connect with each other, to download movies and TV shows, play online games, watch sport and do their work efficiently, so it’s an important part of everyday lives. This buyer’s guide explains what broadband is all about and how shoppers can get the best broadband discounts via HotUKDeals.

Broadband allows British people to connect with each other, to download movies and TV shows, play online games, watch sport and do their work efficiently, so it’s an important part of everyday lives. This buyer’s guide explains what broadband is all about and how shoppers can get the best broadband discounts via HotUKDeals.

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Virgin  200Mb broadband and weekend phone for £31 - after asking for disconection
237°
Found 19th JanFound 19th Jan
Hi, I've been a virgin customer for 6 years. las year been paying for the same deal £44 then last month my customer discount expired and whent to £55. So i've called them, asked f… Read more

mr.deville25 m ago

One of the worst company's I have ever deal with, poor download speed, so …One of the worst company's I have ever deal with, poor download speed, so many excuses on the phone why the service was bad, was with them for 3 years and told me I had to leave for a year to come as a new customer to get the deals. You couldn't pay me to go with them again.


I have just left bt for virgin after bt's customer service nearly drove me insane. Only been with virgin 2 days and have spent approximately 3 hours on the phone to them. Customer service from both companies is sh"t but... Early days... Virgin have a better product.

One of the worst company's I have ever deal with, poor download speed, so many excuses on the phone why the service was bad, was with them for 3 years and told me I had to leave for a year to come as a new customer to get the deals. You couldn't pay me to go with them again.

mingmong9 h, 38 m ago

What is the longest people have waited for redemption team to call? As …What is the longest people have waited for redemption team to call? As mine has been over a week now


Mine was just over 2 weeks

Elivercury24 m ago

I told them exactly where I was going and what the deal was. They just …I told them exactly where I was going and what the deal was. They just insisted that the extra speed of their line was worth the extra money and that I wouldn't be able to "game properly" with a measly 70mb rather than 200mb. They just didn't want to know. Hey ho, I confess I'm not missing the speed nearly as much as I thought. Once you get above like 50mb it seems to be much the same unless you're doing a large amount of downloading.


Ah bad luck. Im in the same boat on 50mb atm and its only me using so completely fine. If I was in shared house though would be diff story.

laurence1411 h, 40 m ago

I think you need to find an offer where it is cheaper elsewhere and …I think you need to find an offer where it is cheaper elsewhere and explain you are going to them instead then you get a call back. Not alot of sub £25 fibre optic broadband deals around at the moment though. They lowered mine to £20 a month for 12 months from £33 cause I said im leaving for talk talk which were offering £19 at the time.


I told them exactly where I was going and what the deal was. They just insisted that the extra speed of their line was worth the extra money and that I wouldn't be able to "game properly" with a measly 70mb rather than 200mb. They just didn't want to know. Hey ho, I confess I'm not missing the speed nearly as much as I thought. Once you get above like 50mb it seems to be much the same unless you're doing a large amount of downloading.
BT Broadband Deal: Unlimited Infinity 1 and Weekend Calls £29.99 per month (18mo - £9.99 hub and £20 Connection cost) £80 BT Reward PLUS Bonus £30 Amazon Gift card @ Broadband Genie
36°
Found 19th JanFound 19th Jan
Decent little bonus offer from Broadband Genie, if you were considering BT broadband. The rewards direct from BT have been a little lower this month, and Broadband Genie have done … Read more
Editor Get dealGet deal

Not great tbh. I’m paying £30pm for the 78MB from BT without having to claim anything.

£25.55 per month if both incentives payout.
Nothing special if you ask me.

Awful deal from an awful company. Zen ftw.
Vodaphone 76Mb Fibre Broadband £24pm / 18mths no set up fees (+£60 for a new line)
228°
Found 19th JanFound 19th Jan
18month contract, £60 for a new line, else there are no setup fees. When I found this option on their website it was £27, by using comparison site links found on google or by bein… Read more
Get dealGet deal

Lol

It is Vodafone you dumb idiot

What's their pings like for gaming? Any drops in speed at peak times?

Also is it easy to forward ports and use a dmz with their router?
Edited by: "Soulja" 16 h, 32 m ago

dwain13 m ago

That’s change now, I got my user name and password as I wanted to use my o …That’s change now, I got my user name and password as I wanted to use my own router.


great to know, thanks!

maffb19 h, 25 m ago

I'm stuck with virgin media 100Mbps On a new build estate, all other …I'm stuck with virgin media 100Mbps On a new build estate, all other providers can only provide 3.23Mbps 👎🏻


Around this area only social housing has virgin, so no good for a lot of us.
BT Unlimited Infinity fibre broadband 52 - £29.99 pm + £29.99 upfront (18 month contract) + £95 reward card and Quidco
75°
Found 13th JanFound 13th Jan
BT Unlimited Infinity fibre broadband 52 £ 21.10 monthly for 18 Months (£29.99 X 18 months = £539.82 – £ 95 BT Reward Master Card) = £444.82 – £65 Quidc… Read more
Get dealGet deal

Got this deal a year or so ago in my name and now it’s coming to an end. Anybody know if I could get my partner to take out this new deal in her name? Even though we live together..

kayceelondon1 h, 8 m ago

Does it mean the BT rewards though this link will be declined ?


I think the page with the Boots offer is out of date. You are probably best to just clear cookies then go via a cashback site (eg. Quidco) to BT's latest offers. This is unless you can find any better current offers, eg. via MSE.

If you want to try using the link to the Boots offer you'd be best to delete everything after the question mark as this is HUKD's tracking and would overwrite Quidco's. This was described on the previous BT deal,

hotukdeals.com/dea…814

However you sign up to BT you can try applying for the reward card after you're connected and hopefully you will receive the one available at the time of signing up, vouchers.bt.com/cla…ard
Edited by: "Doug_" 15th Jan

kayceelondon42 m ago

Does it mean the BT rewards though this link will be declined ?


I'd like to know that as well.

Original Poster

Doug_2 h, 29 m ago

That offer expired 4 Jan. The countdown for how long is left has ended.


Does it mean the BT rewards though this link will be declined ?

Original Poster

basith99419 h, 25 m ago

https://www.productsandservices.bt.com/products/affiliates/broadband-packages-a/index.html?cm_mmc=Affiliates-_-47868-_-Pepper%20Deals%20Ltd-_-1&utm_source=Affiliate&utm_medium=47868&utm_campaign=Pepper%20Deals%20Ltd&awc=273_1515889566_1ca9bc01de984a1ea66d473b52638156Cheaper through that link


This is in no doubt better because of additional £5 on mastercard reward + one-off discount of £20 but definitely NOT quidco compliant . Better if one wants to take no chances with quidco .
I also noticed the BOOTS card is not included during check-out .
Can someone through in some knowledge because I'm about to sign-up
Sky Broadband and Talk Offer - Broadband unlimited including line rental for new and existing customers for 12 months.Unlimited calls to UK mobiles, unlimited calls to UK landlines £15 pm
-102°
Found 12th JanFound 12th Jan
Just received an email fromSky. Broadband unlimited including line rental for new and existing customers for 12 months.Unlimited calls to UK mobiles, unlimited calls to UK land… Read more
Get dealGet deal

Sugarlumps146 Just checked for you and It says if you simply get its basic Sky Pay- as - you -Talk package so that you can have broadband,calls wont be included.IF you use it for calls there are a range of packages you can pay for. So yes pay as you talk.
Edited by: "mrtea1967" 14th Jan

Original Poster

mrtea19674 h, 1 m ago

Just checked and not getting this offer so i went and had a look on MSE …Just checked and not getting this offer so i went and had a look on MSE website.Click on Utilities & phones at the top and on the drop down click on cheap broadband.scroll to a offer from sky for the 17Mb down that page .Its £18.99 pm then a setup fee £19.95 comes to £247.83 but you get a £50 Mastercard ( offer ends Jan 19th ) takes it down to £197.83 or £16.48 pm. Hope this help someone.


Payasyougo calls?

Original Poster

No code in email

Just checked and not getting this offer so i went and had a look on MSE website.Click on Utilities & phones at the top and on the drop down click on cheap broadband.scroll to a offer from sky for the 17Mb down that page .Its £18.99 pm then a setup fee £19.95 comes to £247.83 but you get a £50 Mastercard ( offer ends Jan 19th ) takes it down to £197.83 or £16.48 pm. Hope this help someone.

As everyone is saying what they've got and for how much, im chipping in ..Through Uswitch in mid December £18.99 pm and £10 router with a £50 reward card . Add the Martin Lewis FI ( im going to copyright that saying before it gets to used. FI standing for Factor In ) and its down to £15.66pm . I had this standard BB all last year and had no trouble at all.
Edited by: "mrtea1967" 13th Jan
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1Gb Hyperoptic Broadband for £34 p/m (12 mth contract) £408
378°
Found 8th JanFound 8th Jan
Was checking out the New Year deals on Hyperoptic's website as my 12 month contract had just run out (along with the discounted introductory price) and called up ( 0333 332 1111 ) … Read more

cdm3037910 m ago

How fast was your internet in the 80's ? good effort


"back to the 80's" is a metaphor. It's a figure of speech, if you seriously didn't understand....

I used to live in another country in Europe. 10 years ago a 1Gbps fiber-optic internet was standard stuff in most of the households. For £5-10/month. Without any stupid line rentals.

Communication infrastructure is quite messed up here in UK. But that's not a surprise with 50 utility poles sticking out in every street and water pipes attached to outside walls

ndl8th Jan

Internet speeds and prices are ridiculous in this country! Back to the …Internet speeds and prices are ridiculous in this country! Back to the 80s....


How fast was your internet in the 80's ? good effort

Thank you very very much gamblor, you just saved me £350 for 2018
Happy New Year to you



Edit: there doesn't seem to be any way for me to upvote your post, there's just a grey + in circle that doesn't click, sorry would like to give heat
Edited by: "markjneal" 9th Jan

MynameisM4 h, 1 m ago

Seems very expensive u can get 5GB mobile data unltd text and mins on …Seems very expensive u can get 5GB mobile data unltd text and mins on mobiles for less than a 10 these days and don't almost all landlines come with unlimited data what would u do with 1GB of data on a landline the pc updates would us ut all up.


I love this tread.

carzylooker18 h, 13 m ago

Man only they offer to people living in residential areas What I checked …Man only they offer to people living in residential areas What I checked only is in big buildings in town and apartments, not even registering interest in my area


You make a good point.

No, I'm just kidding. What on earth are you on about?
York's Ultra Fibre Optic £21.70 @ TalkTalk
258°
Found 3rd JanFound 3rd Jan
Very Limited but the price is really good value if your lucky enough to get it. £21.70 a month for 24 months, includes line rental and no set-up fee 1000Mb fibre optic broadba… Read more

I have had this since October. I pay £29 a month for broadband + youview TV box. Regular download speed is about 250M but more if I use an ethernet cable. Sky broadband is woeful around here and virgin cable was £30pm for 50M fastest speed if you were lucky.
33013558-NvaZ5.jpg

badgerrules3rd Jan

13 miles south of York and my talktalk Broadband suuuuuuuuuucks, seriously …13 miles south of York and my talktalk Broadband suuuuuuuuuucks, seriously considering buying out my contract


You don't need to buy out your contract they will let you leave without penalty if you have speed or other issues. Just open a complaint and then demand to leave.

How much cost after 24 months contract? How much it without line rental? Thanks.

Felicitous9 h, 59 m ago

I can't agree any more with this.I think technically they aren't I believe …I can't agree any more with this.I think technically they aren't I believe they have been bought out at least once and it's actually another company just using the same name, but they are equally as bad now if not worse than they have ever been


Bought out at least once? Where did you get that from?

To be be factually correct they split from Carphone Warehouse about 5-6 years to become an independent telco company. Still ultimately owned by the same majority shareholder though.

Lets be frank and honest, they’re not the best ISP but certainly not the worst. Customer service has consistently improved over the last 3 years (other big ISPs perform worse in reputable surveys) and their network is a lot more stable. Less customer churn each year as well i believe. If you wanted the best then go to Zen Internet who have a limited footprint and charge more.

Or - why don’t you just say you’ve had a bad experience which has left a bad taste so you want to stick the knife in!

Awful! Conned by care phone warehouse
Free 5gb data boost on your EE mobile plan when you take out home broadband
24°
Found 1st JanFound 1st Jan
I'm sure this will have been posted before but no harm doing again. Simple as it sounds, take out a home broadband plan with EE and if you have a mobile contract you get a 5gb boo… Read more
Get dealGet deal

Original Poster

deany764 h, 7 m ago

This is a bit of Free '6 months Apple Music' for EE monthly customers …This is a bit of Free '6 months Apple Music' for EE monthly customers type of 'deal'.Fair play to OP, best intentions and all than.But if you take a step back, this isn't really worth it tbh.


Purely depends what you are after tbh. Wont be a deal for everyone but for EE customers that have internet elsewhere its an option. The Apple music doesnt interest me but this I use every month. EE are the best mobile network around here and EE are pretty much identical to all the others. Should also say the Tv is pretty decent, 1tb or so storage, ive got loads on it. Now tv built in etc.
Edited by: "Badger1980" 1st Jan

If the person taking out the contract is not on EE mobile pay monthly then another number can be used and worked for me. My mate put my EE pay monthly number in as he has a Tesco PAYG phone. About 30 days later I got 5GB added to my 4GB allowance so I now have 9GB per month and still have it after four months. When he spoke to EE beforehand they confirmed it should work. He also got £99 tcb at the time for an eighteen month contract.
Edited by: "YeeWizz" 1st Jan

This is a bit of Free '6 months Apple Music' for EE monthly customers type of 'deal'.

Fair play to OP, best intentions and all than.

But if you take a step back, this isn't really worth it tbh.
Edited by: "deany76" 1st Jan

JayD3352 m ago

Does this only work if you're mobile is also with ee? Also what if I have …Does this only work if you're mobile is also with ee? Also what if I have payg?


5gb works only with pay monthly customers not payg

I have sky fibre unlimited 40mbps+line no TV and I pay £70 for they year and have laid similar price last year
Plusnet Broadband £210 for 12 months with Cashback of £50 making it £13.33 a month and possible £60 Quidco - £12.50 p/month for 12 month contract and possibly just £8.33 if Quidco pays
200°
Found 29th Dec 2017Found 29th Dec 2017
This looks like the best broadband deal (not fibre) I can find. £198 up front for a year line rental plus £1 a month for the broadband. £50 cashback direct from Plusnet makes it j… Read more
Get dealGet deal

Quidco didn't track
will have to cancel within 14 days and use TCB instead
Repeated failures getting boring from quidco

Dont bother with PlusNet. They wriggle out of of the cashback after waiting 3 months. "Our Marketing team have advised us that your account isn't eligible for affiliate cashback due to being eligible for cashback directly through us instead. You should've receive your £50 reward card about a month ago."

Also I did a home move 3 weeks before Christmas (£114) and on the activation day they moved it to sometime in January. So I have been without Internet all over the holiday period.

charlie7114 h, 39 m ago

If you can use Quidco(?) - going to the main link page should have a …If you can use Quidco(?) - going to the main link page should have a plusnet icon on it - click that - takes you to home page- tracked for me that way.


Cheers.
Quidco tracked straight away, just got to wait it out for the rejection now
Edited by: "nobigdeal" 5th Jan

Original Poster

If you can use Quidco(?) - going to the main link page should have a plusnet icon on it - click that - takes you to home page- tracked for me that way.

Has anyone managed to click through TCB and then navigate to a page on plusnet website where the £50 cashback from plusnet is advertised....seems they may have got wise to that?
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TP-Link RE650 AC2600 Universal Dual Band Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot 1 Gigabit Port and 4 External Antennae, AP Mode, UK Plug - £79.99 Amazon Deal of the Day
96°Expired
Found 26th Dec 2017Found 26th Dec 2017
A wifi extender thing, it has lots of antennae. looks cute as a button, and has a really long title on Amazon.

I’d much rather a powerline one, rather than repeating a degrading signal.

A second dedicate router may be a better choice.
This is pretty expensive.

Original Poster

SaverSaver3 h, 10 m ago

You mean copy 'n' paste, you don't cut marketing drivel sadly. But I know …You mean copy 'n' paste, you don't cut marketing drivel sadly. But I know what you mean!Looks a useful if ugly and expensive thing, sort of thing I find never quite works as I hoped.


I feel justly reprimanded.
Thanks.
Edited by: "ITMA" 26th Dec 2017

Is there a nice dual band one cheaper than this. Thanks. around 20-30 range. cheers

ITMA35 m ago

... only of cut 'n' paste marketing drivel...


You mean copy 'n' paste, you don't cut marketing drivel sadly. But I know what you mean!

Looks a useful if ugly and expensive thing, sort of thing I find never quite works as I hoped.
£15.82  A MONTH FOR BT UNLIMITED INFINITY 1 FIBRE 52MB+ BROADBAND + LANDLINE WEEKEND CALLS ( £529.93 - £125 MASTERCARD - £80 POSSIBLE QUIDCO - £40 BOOTS/M&S CARD = 3284.93/ 18 = £15.82 A MONTH ) + NO ACTIVATION FEES AND EXTRA COSTS!
448°Expired
Found 24th Dec 2017Found 24th Dec 2017
NOTE: PLEASE DONT FORGET THIS 1600+ HEAT DEAL WHICH CAN REALLY HELP IF YOU'RE TIED DOWN: https://www.hotukdeals.com/deals/switching-broadband-early-get-your-early-termination-ch… Read more

mar_uk3rd Jan

Can someone please confirm how long it took them to track on Quidco. …Can someone please confirm how long it took them to track on Quidco. Thinking of cancelling and order via topcashback - although BT lady new order may fail as cancelling takes 24 hours....



Cancelled quidco order and re-ordered via TC. Broadband / Phone Line / Anytime Calls / Caller Display activated today! No issues.

BT Chat person activated the BT £125 reward card now and should be receiving soon. Also, processed the Boot £40 Card and just claimed via broadbandbenefits.co.uk/cho…asp. TC £70 still pending. Will see what happens :-)
Edited by: "mar_uk" 17th Jan

ikriss5th Jan

I hope you will get what they offered you at first. Coz the BT deal gone …I hope you will get what they offered you at first. Coz the BT deal gone down now.


Virgin are absolutely useless at sending me the contract despite me chasing them every day for it. I have confirmation of it in an email now at least :

33035146.jpg
Edited by: "flyingflea" 10th Jan

Original Poster

teerex51 m ago

If you call them, doesn't that mess up quidco?


Don't know how it will affect ?

101deal5th Jan

right guys so me being me lastsecond.com i placed the order last night, …right guys so me being me lastsecond.com i placed the order last night, and just confirmed with BT i will be getting the above deal with £125 mastercard + £40 boots card, £80 quidco tracked, snd bt are going to cover my last motnhly bill and early disconnection fee of £166 win win!!!!


If you call them, doesn't that mess up quidco?

flyingflea1 h, 48 m ago

Virgin still haven't emailed me so I rang them today and they said my new …Virgin still haven't emailed me so I rang them today and they said my new contract was £16 / month. When I pressed them further, they said that there were various loyalty discounts applied to my account which meant that I would pay £14.23 / month (less than what they quoted me yesterday). I asked if they could send me a copy of my contract via email, they said yes but still have yet to send anything.


I hope you will get what they offered you at first. Coz the BT deal gone down now.
Vodafone 76mb / 38mb Fibre Broadband - £24 / £20 a month for everyone (not just new or existing customers)
1236°
Found 22nd Dec 2017Found 22nd Dec 2017
You need to go through Broadband Choices website to get this deal ( https://www.broadbandchoices.co.uk/product/6575#summary ). Price includes line rental and there are no set up or… Read more
Get dealGet deal

Kebabmonster9 h, 33 m ago

Signed up with these jokers in September. They give you the "In the first …Signed up with these jokers in September. They give you the "In the first 30 days the speeds will fluctuate" rubbish. Was poor then, and it's poor now but you're out of the cooling off period so you're stuck. Been on the phone loads of times for loss of wifi and crap speeds. Sent a new router out which I received yesterday and it seems to have solved the wifi issues, but getting 4 meg download speed even with the new router when the guy on the phone the other day said my minimum should be around 40 is just hopeless.Avoid like the plague people.


go on their site as a new customer, do a speed test and see the guaranteed minimum ( at the router ) if your below, you can leave if they cant fix it.

Joshm747 h, 36 m ago

Anyone got their cashback yet? Filed a claim on Jan 9th and still saying …Anyone got their cashback yet? Filed a claim on Jan 9th and still saying 'ready to submit' in TCB so they haven't bothered to look at it yet.


Cashback will take over a month, I had mine

Joined these late November and did have problems but CS hve been quite good ,that monitored my line because of all the disconnects and then sent out a openreach engineer which upped the speeds but not disconnects,then out of the blue a email saying they were sending me a new router which has improved things and seems to be getting better, WI fi speeds are about 20-23 and upload 5-8,they also rang me out of the blue asking me how things are now and even said if I id not get the speeds stated I could leave without charges, only thing I not received the link for the £20 Amazon gift card.

Hiron2 h, 31 m ago

No sure why this is such a good deal and has so much heat?I pay £26 per …No sure why this is such a good deal and has so much heat?I pay £26 per month for unlimeted BB & LR and my call charges are the one of the cheapest (not that I use my liand line much) out there. I have no exit fees or tie in contract and its Which? recommended. I can also get monthly cash back which reduces this monthly coat even more.Am I missing something or is it I've just had great deal for last 4-5 years??


This is fibre. You will be on basic broadband by the sounds of it (up to 17mb). This is also cheaper at £20/24 for 38/75mb download.
£26 is pretty standard, possibly over priced as i never used to pay that much.

Hiron2 h, 16 m ago

No sure why this is such a good deal and has so much heat?I pay £26 per …No sure why this is such a good deal and has so much heat?I pay £26 per month for unlimeted BB & LR and my call charges are the one of the cheapest (not that I use my liand line much) out there. I have no exit fees or tie in contract and its Which? recommended. I can also get monthly cash back which reduces this monthly coat even more.Am I missing something or is it I've just had great deal for last 4-5 years??



You are missing something !
Free Router upgrade and package upgrade from 20Mb to 30Mb and 100Mb to 150Mb *Existing users* @ Hyperoptic
292°
Found 22nd Dec 2017Found 22nd Dec 2017
For exisisting users So hyperoptic just changed 2 of their packages from 20Mb to 30Mb and 100Mb to 150Mb. I was on 100Mb and called customer service and they happily upgraded to 15… Read more

Original Poster

unhappybunny10 h, 51 m ago

Well all tablets, mobile phones, computers, TVs, game consoles, Apple TVs, …Well all tablets, mobile phones, computers, TVs, game consoles, Apple TVs, WiFi printers,,,, etc etc... so much grief !!


I can tell you that the WiFi strength is definitely better than the old router

ganon15 h, 8 m ago

What did you program into it?


Well all tablets, mobile phones, computers, TVs, game consoles, Apple TVs, WiFi printers,,,, etc etc... so much grief !!

maddogb3 h, 35 m ago

I hope you don't disbelieve everything the government says........


I don't

Just upgraded from 20MB to 30MB as well - thanks OP, heat added

Original Poster

unhappybunny10 h, 25 m ago

Great...just called. Was paying £28 for 20MB BB, phone and unlimited UK …Great...just called. Was paying £28 for 20MB BB, phone and unlimited UK calls.now getting 30MB BB, phone unlimited UK calls for £20 a month,didnt want the the new router anyway because too much grief re programming everything into it.thanks a lot op


What did you program into it?
BT Broadband Offer - Unlimited Infinity 1 and Weekend Calls ZERO Activation, £29.99PM (£9.99 Delivery fee) + £125 Giftcard  / Unlimited Infinity 2 and Weekend Calls £39.99PM with £150 reward Card (18 Month Contract)  @ BT
75°
Found 22nd Dec 2017Found 22nd Dec 2017
BT Broadband January offers have arrived early! Some great offers this time around, with ZERO activation fees, and just the router delivery fee to pay, not to mention BIG reward ca… Read more
Editor Get dealGet deal

Part.Time.Samura2nd Jan

How did you receive your renewal "special" offer?


It was in the BT app, when i went to look at My Package it came up with click this link to see your renewal offer.

houghy123 h, 22 m ago

I know this is a few days old but can someine clear something up for me. …I know this is a few days old but can someine clear something up for me. Im on the BT Infinity 1 deal which ends on 11th of January, ive just had a renewal "special " offer of 32.50 a month. So what can i do from here?? Can i take up a "new" offer? Whats my options??


How did you receive your renewal "special" offer?

I know this is a few days old but can someine clear something up for me.
Im on the BT Infinity 1 deal which ends on 11th of January, ive just had a renewal "special " offer of 32.50 a month.
So what can i do from here?? Can i take up a "new" offer? Whats my options??

f3rgy1522nd Dec

Do BT have anytime calls to mobile package yet? Its the only thing missing …Do BT have anytime calls to mobile package yet? Its the only thing missing ahhh


BT charge £9.50pm for anytime calls to landlines and discounted calls to mobiles. Vodafone is much cheaper with £8pm for anytime calls to landlines & mobiles.

Alternatively BT offer a discounted sim for £6pm with unlimited calls / texts & 0.5Gb. With a £40 reward card and £15 TCB this is about £2.95pm. Much cheaper but possibly more hassle.

Update - As per the OP, BT offered anytime calls to landlines for £6.99pm during sign up.
Edited by: "Doug_" 27th Dec 2017

zircom010122nd Dec

When is the deadline to leave?



30 days after they notified you of the price rise, it's different per account as they were sent in batches.
Free unlimited broadband for existing customers when paying £18.99 line rental @ Sky
297°
Found 21st Dec 2017Found 21st Dec 2017
This might help a few of you guys out. I'm only a sky talk and broadband customer and as I live close to the exchange, I've never had a problem with my speed for standard broadband… Read more

Original Poster

bodolf21 h, 7 m ago

Nowtv is good value...unless like you are more into sky Indian channel? …Nowtv is good value...unless like you are more into sky Indian channel? Any advice on other ways to watch those Indian channel???


This is a broadband and line rental deal.

Nowtv is good value...unless like you are more into sky Indian channel?
Any advice on other ways to watch those Indian channel???

My broadband was coming to an end and I was looking to bring my costs down but Sky were difficult to deal with so I looked around and told them im leaving for Vodafone £20 fibre deal. Sky then offered me £16.25 to stay on unlimited broadband for another year saving me roughly £4. I was paying £20.24 inc £1.25 for voicemail. So I am relatively happy now.

I can only get broadband for now. My net went up after 12 months to 28.99. So did this and got it back down to 18.99 a month. So thanks

Looked around but cldnt find a better offer. Bt was 29.99

Plusnet was the same price. But the router hub not as attractive. And no reason to change. So stuck with sky broadband.

Thanks for highlighting this.
Virgin phone, broadband and TV mix package (retention deal) - £37/month + £20 set up fee
-128°
Found 17th Dec 2017Found 17th Dec 2017
Just call up Virgin media as an existing customer. they offered me TV mix package, broadband 100mb and telephone for £37 a month. No idea if that's a good deal but I thought I'd p… Read more
Get dealGet deal

Package was to go upto £55..mix tv, 100meg, weekend phone. (Was getting it for £33 due to welcome Discount and line rental saver). Got offered this for £48 so had to give in my notice. Got a call 2d later and after a short haggle down to £31..or £26 without TV. Took the former. Possibly could have haggled a bit longer but baby was a bit upset. However one thing which was completely denied was any offer to do with virgin mobile..so no £10 or £4 sim.(Can't understand why there is so much variability in the offers!)

Russell_Ward18th Dec 2017

Just called to try to renew my discounted rate. Was getting 50mg phone …Just called to try to renew my discounted rate. Was getting 50mg phone line and weekend calls, prior to increases for 26.99 including £10 loyalty discount. Spoke with them and best they could offer was £34 for 50mg or £37 for 100mg. Said was not happy as can get talk talk 76mg for £29.99 so he just said shall I cancel it for you with no further attempt at keeping my custom of 14 years. I am sick of the games that are played so I said yes so my 30 notice period is in and I am in the process of ordering my new line.


Hi did thy ring u bk with a good deal

Hoping i get a good deal, am on my last month and it was £35 now jumped to £50 odd possibly more once contract finishes. Used the online chat tool first and they could only do £48 for the 100mb package with basic free TV channels. Still too much, may ring them later.

Edit - got them down to £34 a month for the same deal OP has posted with no setup fee.
Edited by: "Kash-Miester" 3rd Jan

rasmalai2048 m ago

Haggling doesn't seem to work with the retentions team and only with the …Haggling doesn't seem to work with the retentions team and only with the outbound team - they get the freedom it seems to offer the discounts. Or as someone said it's to do with Quotas. I just got offered £28 to stay on my package through the outbound team.


Yeh, agreed. Even on MoneySavingExpert they recommend getting to the outbound retentions department. They're the ones with freedom.

123kasam1 h, 56 m ago

I think you should have really haggled with them alot more. My dad was …I think you should have really haggled with them alot more. My dad was paying £50 a month for tv, phone (evening + weekends free) & up to 70mb broadband. We told them we were leaving. Gave our notice and they rang back 1 week later and offered the same package with 100mb internet instead for £29 a month.


Haggling doesn't seem to work with the retentions team and only with the outbound team - they get the freedom it seems to offer the discounts. Or as someone said it's to do with Quotas. I just got offered £28 to stay on my package through the outbound team.
Virgin Broadband Offer - 100 fibre broadband + weekend calls + Player TV £30pm / 12mths £360 + £196 Line Rental + £20 Activation Fee (£248 after cashback + discount - see OP) - £348 total before cash back @ Virgin Media
317°Expired
Found 17th Dec 2017Found 17th Dec 2017
Right so the way this works is virgin have currently got a promotion on The Player Bundle for £30 per month on a 12 month contract. Quidco are paying £80 cashback for the same bund… Read more

I have done the live chat and virgin media confirmed that you can surely pay the line rental upfront.

Completely forgot to do it through Quidco but just ordered. For anyone who needs the anytime call package, best to order the package through the live chat system, they'll give you 6 months of anytime calls for free and then £8/month for remaining 6 months (which is roughly the same monthly price as other providers). Also got offered a sim only deal for 2500 mins, unlimited texts and 2GB internet for £5/month, probably a standard offer for new customers but decided to add on as well

NomiKaay2 h, 10 m ago

If you're oblivious to what Apple have done, there is no point in me …If you're oblivious to what Apple have done, there is no point in me elaborating on it. Try uncle Google maybe!


If you can link to an article which details that Apple, like Virgin has taken a large sum of money from the NHS, please do so. I would be interested to read it. Otherwise, your comment has no relevance and frankly is a bit weird.

Been with them for 6 months. £33 pm, less £80 cashbook and £50 sign up discount. Both paid out fine.
The Tivo box is a clunker. Pita to use. The player bundle doesn't include some of the basic freeview channels.
The 100 meg fibre is great but overkill for me. YMMV.
After 12 months the price will jump to £45 pm, so will have to go elsewhere.

Original Poster

Rastafari8 h, 14 m ago

Apple took £2M from the NHS, too? When did that happen


If you're oblivious to what Apple have done, there is no point in me elaborating on it. Try uncle Google maybe!
Fibre Broadband from £20 with Vodafone
372°Expired
Found 15th Dec 2017Found 15th Dec 2017
New Broadband Offers launching with Vodafone from the 21st December 2017 to 28th February 2018. Summarised below ; Up to 38 Fibre ; £22.50 per month new customer offer £20 per… Read more
Get dealGet deal

The newer thread on here shows how to sign up to Vodafone via the Broadband Choices website to get the same discount as existing customers. Visit Broadband Choices via TCB for £40 casback.

hotukdeals.com/dea…463

I guess I'm not eligible as an existing HBB customer being within 18mth contract?

klargon2 h, 24 m ago

Does it matter now I’ve signed up


It does states that the discount for existing Vodafone mobile customers will be removed if you’re no longer a Vodafone mobile customer.

Does it matter now I’ve signed up

klargon1 h, 10 m ago

Thanks for the heads-up, OP. Just signed up to the 38 for £20 (used a …Thanks for the heads-up, OP. Just signed up to the 38 for £20 (used a free sim card - didn't even have to top up). So much cheaper than BT's renewal cost!


I would top it up and make a chargeable call at least once every 6 months to keep it active because if unused the sim will expire.
Sky Fibre Broadband unlimited 12Months contract £248.88 for existing customers via retention team
-258°
Found 13th Dec 2017Found 13th Dec 2017
This is specifically designed for people who are on unlimited Sky ADSL broadband. No router is included in this offer or No router will be sent out. here is what happened: - D… Read more

I found Sky retentions completely useless when I tried to haggle with them. All they could offer was a £5 discount on my ADSL broadnand. I told them I was leaving for Virgin media and they couldn't care in the slightest in keeping me as a customer. I subsequently moved to Virgin media for £33 a month with fibre 50mb broadband and anytime calls.

worth logging on to the Sky site to see what it offers. My fibre deal ended just before Black Friday, so while checking prices logged in to Sky mainly to see what my new bill would be. There was a "thinking of leaving?" link which I clicked - a few Q later (what other provider have you seen offers for etc.) and was offered 50% off for 12 months on a 12 month deal - no talking to anyone and better than my previous offer which had just ended. Happy to renew at that and none of the faff of pretending to leave but got a great email offer

Original Poster

MSK.29 m ago

Thing I'm most shocked about is that you got through to retentions.



its called Charm.

Thing I'm most shocked about is that you got through to retentions.

Original Poster

at £19.49 on a 12months contract for 38MBPS connection, is unbeatable. Yes it only comes with PAYG landline, however with too many mobile phones lying around the house with unlimited calls on them, it is a cracking deal.
Virgin Media Mix TV, phone, 100 Mbs broadband, 6 months free Netflix and possible £140 Topcashback, £20 activation equivalent to £36pm x 12 months = £432
-77°Expired
Found 10th Dec 2017Found 10th Dec 2017
Virgin Mix bundle not showing for me but maybe it'll work for someone else... Topcashback terms say you have to have your BACs details associated so make sure to do that. 250 cas… Read more
Get dealGet deal

TANDY23 h, 13 m ago

Good deal but be aware they hike up existing users bills pretty much every …Good deal but be aware they hike up existing users bills pretty much every year


Leaving you the right to quit, with no contract.

I got full house, free BT sports, free telly tablet, £50 off, £110 from TCB, worked out at £41 for fibre, phone and TV all in. This was in August.
Edited by: "Harley_Mick" 12th Dec 2017

TANDY16 h, 57 m ago

Good deal but be aware they hike up existing users bills pretty much every …Good deal but be aware they hike up existing users bills pretty much every year


Like clock work.

Good deal but be aware they hike up existing users bills pretty much every year

rapid1111117 m ago

Getting 20ms on Overwatch on Plusnet. Used to be 13ms until they changed …Getting 20ms on Overwatch on Plusnet. Used to be 13ms until they changed something.


If you want me to do some tests, I can have a go
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