If you read my description the guy put it in as an 18 month contract but I'm on a 12 8)
Tried that. They wouldn't budge called 8 different people (lol)
Virgin did the same to me a few years ago. They wouldn't budge so i left them and went with plusnet lock stock and barrel. Now PN have me on broadband and half of my family on mobile too. So, it just depends on how far the providers are prepared to go. Virgin coulda kept me interested but only offered me a deal after i too had switched so F 'em. Just alottery IMHO, no loyalty works both ways just like loyalty could.....
I was with Plusnet and rang them up for a retention deal. The guy was uninterested to do a deal and terminated the call. This was a couple of days before Black Friday. On Black Friday I moved to another provider. £19.99 a month for fibre broadband and Quidco cashback. Plusnet wanted £25 a month for the same and no cashback. To be fair Plusnet sent me an email at 4pm on Black Friday offering me a special deal of £20 per month. I had switched by then. I mean to wait till 4pm to send an offer on Black Friday!
Moved from bt to Plusnet. No difference at all, used my bt home hub but the one Plusnet sent out was near enough the same