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Which mobile providers are planning mid-contract increases for their customers?

  • BT Mobile - CPI + 3.9 percent
  • EE - CPI + 3.9 percent
  • giffgaff - No increase planned
  • iD Mobile - RPI rate. This is only for customers on 24-month handset plans. The increase will be in line with the RPI rate from February 2023
  • Lebara - No increase planned
  • O2 - RPI + 3.9 percent. The increase affects just the airtime element of contracts. Customers who signed up before March 25, 2021 will get an increase only in line with RPI
  • SMARTY - No increase planned
  • Sky Mobile - No set price rise but "we may change the price of your Sky Mobile services". This includes during the minimum term but a person may be entitled to end their contract without paying early termination charges.
  • Talkmobile - CPI + 3.9 percent
  • Tesco Mobile - No
  • Three - CPI + 3.9 percent for new and upgrading customers. This applies to those who took out a contract from November 1, 2022. The increase will be applied to customers' April 2023 bill. 4.5 percent fixed increase for existing customers.
  • Virgin Mobile - RPI + 3.9 percent. This only applies to the airtime portion of the mobile contract for most customers
  • Vodafone - CPI + 3.9 percent
  • VOXI - No increase planned.


Note that some are using CPI and some are using RPI

  • RPI includes mortgage interest payments: this means it is “heavily influenced” by house prices and interest rates
  • CPI measures take no account of housing costs: but factors in all the other goods and services

In September 20222 RPI was higher than CPI: RPI – 14% CPI – 10.7%
MrSwitch
Some More confirmed providers who will be increasing their prices come April, including broadband providers

UPDATE*
Virgin Media have announced their increases for the April period, on Broadband, Tv, and phone, The changes “on average” are set to increase by 13.8% on either 1st April or 1st May 2023 (price changes will vary according to your package)

Vulnerable customers will not see their prices change in 2023, including those on their ‘Essential Broadband‘ social tariff(s) and ‘Talk Protected‘ landline customers



Most of the major UK broadband ISPs can now confirm how much their annual price hikes will be after the Office of national statistics (ONS) published their latest UK inflation figures, which saw the Consumer Price Index (CPI) hit 10.5% (up from 5.4% in Jan 2022) and the Retail Price Index (RPI) reach 13.4% (up from 7.5%).

In case anybody has forgotten. Most of the biggest broadband, phone and mobile providers tend to base their annual price rises off inflation figures – CPI or RPI – as “published” in January each year (this is actually the rate for December), which is then introduced to consumer bills between March and April of that same year. The exceptions being, at least for now, Sky Broadband and Virgin Media, which adopt a different approach.

For example, BT, EE, PLUSNET and VODAFONE all adopt a policy that says their average prices will rise by the level of CPI inflation, as published in January, plus an additional 3.9% (plus 3.7% on TALKTALK and “up to” 3% on SHELL ENERGY). But a few others, such as O" and VIRGIN MOBILE, adopt the steeper RPI rate, as published in February, plus the usual 3.9% (i.e. we’ll have to wait until next month to know the figure for them).


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What Is the Consumer Price Index (CPI)?
The Consumer Price Index (CPI) is a measure that examines the weighted average of prices of a basket of consumer goods and services, such as transportation, food, and medical care. It is calculated by taking price changes for each item in the predetermined basket of goods and averaging them. Changes in the CPI are used to assess price changes associated with the cost of living

The CPI is one of the most frequently used statistics for identifying periods of inflation or deflation. It may be compared with the producer price index(PPI), which instead of considering prices paid by consumers looks at what businesses pay for inputs.
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