After getting in touch with the retention team the best I could get was Entertainment Red 16GB with unlimited calls/mins @ £21 p/m with £36 credit on my account 😔 I went for it anyway.
im only a year old customer, there team is pretty pathetic to be honest. We initially agreed on £23.80 a month plus £30 credit, but before i accepted the contract terms through chat window, i was browsing my upgrade section on there site when i noticed an offer saying £21 a month until 3rd may. I quickly told her about this and she said okay ill give you the same, even though before she was saying she cant go even a penny below £23.80 a month. For the inconvenience she still gave the £30 credit on top of the £21 a month. Which i was reasonably happy with.
I'm guessing you must have been with Vodafone for a while an eligible for higher discounts than me.. Just spend an hour with online chat…I already have my pac code and have an employee advantage discount (from my employer). After a lot of crappy offers (and claiming to speak to his manager twice) the best he could do was slight improvement on £21 16gb + Spotify deal that is already in my upgrades section online: £21pm +1 month free, guaranteed for 24 months, 12 month contract, 12 months Spotify. I also blagged a sure signal box free which I don’t really need. If I could be bothered as a new customer it would be :£21 +£50 quidco. But id have to move my existing number to another providers payg then back to Vodafone.
I think you could have pushed it up to £40 as that is what they offered me. But that was the absolute max they offered.
They are horrible to negotiate with, only managed to get 16GB entertainment Pack with £30 credit for £23.80 a month. They said that was 30% discount which was the max they could offer me. PS: LOL with a bit more negotiating i got it down to £21 a month with £30 free credit :D