Free Sky Hub for existing customers

WOOHOO, check the small print, is their something in their that ties you to an extended contract, surely sky would do such an underhanded thing? Oh and the wireless of this monstrosity is appalling, auto apparently sets the router to N (but makes no mention of it), with 54G settings being obvious). Expect nothing more than around 20mbps on an N connection while right on top of it, despite it theoretically being able to reach at least 150mbps (realistically probs about 80-100). In short, avoid like the plague, unless you like plague.

safc32

Never thought to do that mate. Any chance it could be moved?

Looks like a Mod re-placed it, good luck pal

saifrulz12

I recently subscribed to sky a couple of months ago with sky fibre but I … I recently subscribed to sky a couple of months ago with sky fibre but I received the white box. was I supposed to receive the black one? and what's the difference?Read lessRead more

The SR102 (black) was issued from November onwards, in just drops the need for the additional vDSL modem (so 1 mains plug free) and is black instead of white. The white SR101 advantage over the SR102 is that it will not cause DLM to start each time on a reboot (so no speed loss) but the black will

I've just contacted Sky to upgrade to Sky Sports for £1 a month extra for 6 months (£14 pm thereafter) - cool! You can cancel giving 1 months notice so thats an excellent deal. I asked about the WiFi booster and that's not available until the 27th NOT today as previosuly mentioned.

guys make sure they domt start a brand new contract when u order....unless your ok with that..I had a new router ordered CS told me it was better than my current one and I wouldnt be recontracted..however I called them on tuesday and surprise surprise im on a new contract...after 45 mins on the phone to them they said they would waiver any early disconnection. ..so be carefull

safc32

Is it really worth going for then, this new black router? I have an old … Is it really worth going for then, this new black router? I have an old sagemcom one atm...Read lessRead more

The SR102 will be better than your Sagemcom one

UnicornRiver

This is the old router i'm currently using from Sky, is this what the new … This is the old router i'm currently using from Sky, is this what the new one will replace? If so what will it do? Will it make it faster? I seem to lose connection quite often now (I've had it for nearly 5 years). Any help will be really appreciated.Read lessRead more

You will probably notice a slight increase in broadband speed due to the technology of the newer Sky Hub. The older Sagem or Netgear slim dark grey router that you have was not the greatest that Sky opted for. Also you will gain wireless N with a Sky Hub so any network data transfer will also be faster than your old kit

UnicornRiver

Not by me it wasn't, that's a pic from a google search. How was it a … Not by me it wasn't, that's a pic from a google search. How was it a silly move though? (Also any help on my question??)Read lessRead more

In which case my mistake, I thought you had taken the picture yourself :).

Back to your question - yes it replace your existing router, though whether or not it has a big difference to you depends on the style of your existing router:

Sagem 2504 - Dull grey cover, has pimples like a golf ball [56Mb/s]
Sagem 2304n - Dark grey top, shiny black underside, smooth cover [72Mb/s]
Sagem 2504N - Silver top, shiny black underside, smooth cover [144Mb/s]

If your router has a dull grey cover with pimples like a golf ball (like the picture you posted) it's a Sagem 2504 and you should notice a big improvement as this will use wireless N. It will also scan and pick the best wireless channel for your network automatically.

As Sky's new hub (SR102) is relatively new it's difficult to find comparisons to the Sagem 2504N but in terms of specifications they're almost the same.



(edited)

freebiehunter

We will find out on 27th

Yes just read up a little more as description says wifi booster starts today but see another comment say the 27th so cheers again for the reply

Yet again Sky gives preferential treatment to new customers, existing customers have to wait till 27th December to apply for booster!
There's nothing like loyalty to customers that have been with sky for years!! Maybe I should start looking at Virgin!

robbinho

So if i got this hub to replace my bog standard sky router, would i still … So if i got this hub to replace my bog standard sky router, would i still need the wifi booster, or do these have better range?Read lessRead more

Wi-fi range is decent on the newer Sky hubs - half of the time it's the smart wireless channel hopping that causes the poor reach. Best to change to a fixed channel and experiment with range in my opinion

mal90154

Yet again Sky gives preferential treatment to new customers, existing … Yet again Sky gives preferential treatment to new customers, existing customers have to wait till 27th December to apply for booster!There's nothing like loyalty to customers that have been with sky for years!! Maybe I should start looking at Virgin!Read lessRead more

At least Sky are offering something free for existing customers though! Can't see much reason to complian having to wait until 27th. Anyway it's only worth getting one if you have anything older than an SR101 or have fibre and want to do away with the additional modem

Owt for nowt, the majority of people after this are doing so because it's free. Where's all the complaints on the forum such as "my wifi range is naff." but now since a freebie* has a appeared people suddenly have problems with range.

Do they tie you in for another 12 months? ^_^

scbu2

Can anyone confirm that this will tie you into a 12 month contract ? … Can anyone confirm that this will tie you into a 12 month contract ? thanks Read lessRead more

The deal doesn't exist yet so can't be confirmed until 27th

Just ordered mine. No new contract. Just 1 per household, subject to availability, must be ordered online.

safc32

How did you go about that then mate? I just looked but it didn't show up … How did you go about that then mate? I just looked but it didn't show up in my offers...Read lessRead more

Once I ordered the free Hub, it said I can claim a booster after a week, also for free. It seems that customers on the old 'G' routers get the free hub offer, and the booster, whereas people with an 'N' router only get offered the booster. Our router is an old Sagam one, with the dimples in it, we got Sky BB in 2009, and have recontacted a number of times and stuck with our old router. A friend of ours has the Sagamcom one and is it not eligible for the free hub.
I ordered it on my iPad, so it may be worth a try to do it on a mobile device and see if it appears.

Ps. If you had tried to order the booster and you got a basket error, it is because it cannot be claimed until 27/12/13
(edited)

£2.18 for del the site makes it up as it goes along

vickimoz

Our brand new Sky HubThe Sky Hub, our best ever wireless router, lets you … Our brand new Sky HubThe Sky Hub, our best ever wireless router, lets you connect to the internet throughout your home with superb wireless coverage and range and an innovative low energy mode.Easy Sky Fibre set-up lets you get online quicker and without the need for a Fibre engineer visit or additional equipmentSky Smart Signal technology scans for interference from devices and chooses the best WiFi channel, making sure you have the best signal availableWiFi Protected Setup (WPS) makes it easy for you to connect any WPS enabled device with the touch of a button£69I am an existing customer yet when i add this on it says £69...Read lessRead more

It's happening to a lot of us, seems the offer's only available to some but as of yet we're finding it impossible to determine what this criteria may be? And of course sky are no help whatsoever... I had the original sky agent tell me about the deal in the first place, and have spoken to another who's told me that no such deal exists, despite me pointing him to this thread and the people who have clearly benefited from it...

Link is now working everyone just got my sky wifi booster ordered so get ordering now
(edited)

sky are an absolute f*****g joke. paid 42 quid for a hub 2 weeks ago, now under 'my offers' it says i can have a free one.

tried to phone and speak to someone.. got transferred to some call centre in india, which by the sound of it, are in the middle of a party, people shouting in a foreign language, music playing, sounded like they were in a pub. Woman hadnt a clue what to do, put me on hold for ages then the line went dead. brilliant customer service.

I've just spoken with 2 advisors on the phone who have assured me that I won't be entering into a further 12 months contract by taking the offer of the free hub. I'm still dubious, as these companies usually give you nothing for something! I'm currently trying to use the Sky live chat help (so I can take a screen cap of the conversation) - just in case they tell me in the future that I've entered into another 12 months.
** Just spoken with online chat and they confirmed that there would be no extension of the contract.
I've just ordered a hub.
(edited)

scbu2

Post number 537 … Post number 537 matehttp://www.hotukdeals.com/freebies/free-wifi-booster-for-sky-customers-1761750?page=27#commentsRead lessRead more

Yeah, it seems I'm not eligible as mine is already an N router. Would have been a lot easier if sky could have just cleared that up themselves... Cheers mate

Finally managed to get one ordered for myself - I had to get sky to unpick my account, which has now happened, and managed to get ordered. First time in 7 years I've been able to see offers on sky, and do any orders or changes to the account online....

Thanks to safc32 for providing the original info, (even if they can't get the offer themselves).

what does the hub do? thanks

fairy

what does the hub do? thanks

vdsl modem router with access point and switch.

This is gonna go cold here I think, I would have probably to save some negatives from non Sky customers have posted this in freebies where I am sure it would have been received better.

Heat from me.

BuzzDuraband

This is gonna go cold here I think, I would have probably to save some … This is gonna go cold here I think, I would have probably to save some negatives from non Sky customers have posted this in freebies where I am sure it would have been received better.Heat from me.Read lessRead more

Never thought to do that mate. Any chance it could be moved?

If you already have the white sky hub the new black one just adds the sky fibre connectivity but not a lot else, it'll be further contract commitment to take up any 'free' offer for sure

freebiehunter

If you already have the white sky hub the new black one just adds the sky … If you already have the white sky hub the new black one just adds the sky fibre connectivity but not a lot else, it'll be further contract commitment to take up any 'free' offer for sureRead lessRead more

Maybe so, however nothing of the sort was mentioned in my convo with them just now. That said, it wouldn't surprise me if this was the case, will just have to wait until the 26th & find out...

BuzzDuraband

Looks like a Mod re-placed it, good luck pal

Cheers mate

I have fibre and a white box so what's the difference for me can I lose the big BT openreach box now?
Thanks for posting anyway bud.
B-)

May give it a go, if it only to get rid of the openreach box.

savwana

I have fibre and a white box so what's the difference for me can I lose … I have fibre and a white box so what's the difference for me can I lose the big BT openreach box now? Thanks for posting anyway bud. B-)Read lessRead more

if you were on fibre, take the home hub 5 for a spin, great speed, and not bad wireless speeds

bouncy99

if you were on fibre, take the home hub 5 for a spin, great speed, and … if you were on fibre, take the home hub 5 for a spin, great speed, and not bad wireless speedsRead lessRead more

Great stuff, so with the black Sky box and HH5 I can lose the openreach box?

But is a HH5 going to work OK with Sky, I thought they were just for their own systems?

Many thanks for the heads up.

..12 months contract plus £2.18 delivery.

my 02 broadband has taken over by Sky from this month, I've been paying £14.50/month only for internet, I am thinking to find a deal in the market.