ao.com Deals & Sales for July 2017 - HotUKDeals
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ao.com Deals & Discounts

379
100

Free or half price installation on all ovens & hobs at ao.com

3
£0.00 @ ao.com
Completely free installation on Zanussi, Smeg and Stoves ovens. Normally £90. Half price on all other brands. No voucher needed, should be applied at checkout. Read More
Completely free installation on Zanussi, Smeg and Stoves ovens. Normally £90. Half price on all other brands. No voucher needed, should be applied at checkout.
nicklaus Avatar13h, 40m agoFound 13 hours, 40 minutes ago3 Comments
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Installation...? I mean....for plugging power cable using 3 screws and putting 15kg oven in place? Am I am the only man left on this planet or what? Oo
they have price matched currys doing the same deal if that helps anyone
I love Smeg. Smeg fridge, Smeg dishwasher, Smeg oven.

Yeah, I'm a total Smeg-head....
75

Hoover price drop at AO.com - Hoover Turbo Power All Floors TP71TP09 Bagless Upright Vacuum Cleaner £69.00

2
£69.00 @ ao.com
Just seen this while looking for an affordable but reliable hoover, 10 out of 11 reviews are positive. I have never used this brand myself but I thought a supposed savings of £190 is a good buy in my Read More
Just seen this while looking for an affordable but reliable hoover, 10 out of 11 reviews are positive. I have never used this brand myself but I thought a supposed savings of £190 is a good buy in my
TripletMum123 Avatar1d, 15h agoFound 1 day, 15 hours ago2 Comments
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I own one of these... its a terrible machine.
83

Samsung Ecobubble WD12F9C9U4W 12Kg / 8Kg Washer Dryer - £684.00 @ AO

4
£684.00 @ ao.com
AO.com have the Samsung Ecobubble WD12F9C9U4W 12Kg / 8Kg Washer Dryer on sale for £899.00 HOWEVER if you phone them and tell them ApplianceElectronics have it for sale at £684.00 they will price match… Read More
AO.com have the Samsung Ecobubble WD12F9C9U4W 12Kg / 8Kg Washer Dryer on sale for £899.00 HOWEVER if you phone them and tell them ApplianceElectronics have it for sale at £684.00 they will price match…
carpenterracing1 Avatar2d, 12h agoFound 2 days, 12 hours ago4 Comments
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Currently £729 at applianceelectonics. Did you have a code?
Why Pricematch at AO.com?
Is there a reason not to use applianceelectronics?
Had our 9kg for about a year, heavy use, bearings still smooth. Unlike the previous Hotpoint that after a year of light use, sounded like a cement mixer on it's "cleaning cycle" full of rubble. :D
Had this for almost a year now and it's awesome! Even 12kg isn't close to a North American size, but being this is one of the largest sizes you can get I'm quite happy with it. Zero issues and dries even full loads of bed sheets perfectly.
Ignore the reviews that say the dryer takes forever......they're idiots..... the drying cycle adjusts itself based on the load. So it will start with a ridiculous number and go down to an hour or more.

Edit: I have the WD12J8400GW and I paid 980 just over a year ago with a discount. The screen just looks bigger on mine along with more washing options....but it's pretty much the same machine.

Edited By: umirza85 on Jul 19, 2017 22:30:
248

Logitech MK270 Wireless USB Keyboard Including Optical Mouse - Black @ AO £20.00

11
£20.00 @ ao.com
Seems very cheap for a Quality item. I bought one! Read More
Seems very cheap for a Quality item. I bought one!
bogrole Avatar4d, 14h agoFound 4 days, 14 hours ago11 Comments
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piece of crap lasted 2 months space bar went bananas, called logitech they refused to even look at it, avoid their cheap stuff, all Chinese made re branded generic crap.
I think I bought it for about £18.99 on amazon about a year ago. Not much of a deal here
Returned mine to Amazon after few months. Keyboard leg broke, very poor wireless performance. Mouse not so bad. Now always use wired keyboard, and a separate brand of wireless mouse. Have returned or binned four wireless keyboards of various make now. Never again! If you are using websites that require passwords that you do not want saved e.g. bank, wireless keyboards can be very bad news.
Yep, £<=15 would be a good deal for this:
https://images.hotukdeals.com/comments/content/vhrsO/31480081.jpghttps://uk.camelcamelcamel.com/Logitech-MK270-Wireless-Keyboard-Windows/product/B00CL6353A?active=amazon&context=search
04muim
I've got this keyboard and mouse and find the keyboard to be quite mushy with little feedback when typing. I'd say it's ok for occasional use but I can't quite get used to it for daily typing


I'm typing on it for years now. I like it, it does the job. It does have a noticeable pressure point, so it's not very mushy.

Yes there are better keyboards also with better defined pressure point, but they are way more expensive. I liked the old Goldtouch keyboards, both from ergonomics as well as typing action.

Edit: But I don't like the price. These can be had <15£ iirc.
29

Hisense H50N6800 50" Smart 4K Ultra HD with HDR TV - Dark Grey @ AO for £599.00 less possible £75 for old TV and £20 cashback

33
£599.00 @ ao.com
This TV was £750.00 and it has now been reduced to £599.00, you can also get £75.00 cashback for your old TV working or not, just give em any old thing, before you make your purchase sign up for AO a… Read More
This TV was £750.00 and it has now been reduced to £599.00, you can also get £75.00 cashback for your old TV working or not, just give em any old thing, before you make your purchase sign up for AO a…
coolfi Avatar1w, 6h agoFound 1 week, 6 hours ago33 Comments
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xZEDx

Believe me when I say this, this review is like a paid for advertisement very biased.
In reality this TV is awful
That's a shame if so as the results from their tests make it look good value for money. How do the test results not convert into real life picture quality though I don't get how that works?
xZEDx
I've had the 55M7000 its an awesome TV but this new 2017 model 55N6800 is the worst thing ever! I would say the M3000 had a better picture quality than this POS.The ghosting/motion blur is insane.HDR colours are a freaking joke, its HDR just for the sake of being a HDR set. Nuffin like the real deal HDR seen on any other set.Presets like dynamic picture mode add loads more ghosting for some stupid reason.The blacks on this telly are grays than being black.Sound is awful compared to the m7000 & the M3000.Got this set on Thursday and its going back tomorrow.This set is not worth the price nor the headache.

Thanks for the reply. Seems to confirm my suspicion that the N6800 was too good to be true.

I couldn't find anywhere local with this set on display, so would've been a blind-buy and by the sound of things a massive disappointment.

On a side note, I did get to play around with the Samsung MU6400 and was very impressed, so I've put the £500 toward that instead. After trade in and JL price match will be £699.
creepyg
Care to elaborate??
Have a look up^^^ there mate
collectorcol
Looks like they're bitter for missing out on a code (popcorn)
excited excited Nope look up there^^^^
mgk
is this better than the 55m7000? was keen on one of those but need 50" size
No way near in comparison.

M7000 is miles better
-5Expired

Morphy Richards SuperSleek cordless vac £89.00 @ Ao

3
£89.00 @ ao.com
Bought this for top price at £130 from Argos a couple weeks ago. Gutted to find this deal now :( Great vac. We've had no issues with it. Read More
Bought this for top price at £130 from Argos a couple weeks ago. Gutted to find this deal now :( Great vac. We've had no issues with it.
luke7791 Avatar1w, 2d agoFound 1 week, 2 days ago3 Comments
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55

Hisense H65N5750 65" Smart 4K Ultra HD with HDR TV - Silver £1099 less £175 for old TV trade in, less £40 for code AOBIG40 = £884.00 @ AO

4
£884.00 @ ao.com
Was hoping to find a 65 inch TV on Amazon Prime Day, but found this instead. Looks like a newer version of the H65M7000 also available in this deal:http://www.hotukdeals.com/deals/hisense-h65m7000-6… Read More
Was hoping to find a 65 inch TV on Amazon Prime Day, but found this instead. Looks like a newer version of the H65M7000 also available in this deal:http://www.hotukdeals.com/deals/hisense-h65m7000-6…
chookaroo Avatar1w, 3d agoFound 1 week, 3 days ago4 Comments
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Anyone have this? Struggling to find review :S
Code has expired but you can still trade in.
chris1712
Where does it stipulate a 32" TV?
It doesn't, so I took that out. I must have got mixed up with another trade in offer on a different site.
Where does it stipulate a 32" TV?
381

Toshiba 43U6663DB 43" Freeview HD and Freeview Play Smart 4K Ultra HD TV - Silver £279.00 Delivered with code @ ao

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£279.00 @ ao.com
Decent price for this 43" 4K TV from Toshiba! Use code 'AOBIG20' to save £20 off price. Enjoy stunning Ultra HD picture quality with the Toshiba 43U6663DB 43-inch Smart Ultra HD 4K LED TV. Offerin… Read More
Decent price for this 43" 4K TV from Toshiba! Use code 'AOBIG20' to save £20 off price. Enjoy stunning Ultra HD picture quality with the Toshiba 43U6663DB 43-inch Smart Ultra HD 4K LED TV. Offerin…
msmyth Avatar1w, 4d agoFound 1 week, 4 days ago18 Comments
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OOS
pavel76
You can - at AO


show us then, a link showing an item in stock. It helps if you actually check something first, otherwise you just look foolish.

Edited By: stevenmcdowall39 on Jul 12, 2017 18:58: Jul 12, 2017 18:58
zippyGTE
pavel76
Hisense for £10 more might be better choice than this Vestel
Not according to this news itemSharp sues "shoddy" hisense
You should stay away from Sharp TVs made by Hisense according to that article, there are no issues with Hisense brand TVs lol
stevenmcdowall39
You can't buy the Hisense anywhere for a tenner more
You can - at AO
balf118118
pavel76
Hisense for £10 more might be better choice than this Vestel
and where have u seen a hisense at £289 that's actually in stock?
ao.com
376Expired

Samsung WW5000 Ecobubble 8KG/1400Rpm - A+++ £389.00 PLUS You get £30 Cashback = £359 @ AO Using code

5
£389.00 @ ao.com
Use code AOBIG40 (£40 off anything over £399) So basically this is £429, with £40 off with the above code. As well as that there's a promo on for £30 cashback, making this £359 once you've claimed ba… Read More
Use code AOBIG40 (£40 off anything over £399) So basically this is £429, with £40 off with the above code. As well as that there's a promo on for £30 cashback, making this £359 once you've claimed ba…
NeoTrix Avatar1w, 4d agoFound 1 week, 4 days ago5 Comments
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Anyone got this. Whats it like
MannyFresh
Is this a newer model compared to the ecobubble with a silver bezel l?

I was just wondering that too.
9kg version with silver door £419 with £10 code + 2.5% quidco at currys if anyone prefers 9kg
Is this a newer model compared to the ecobubble with a silver bezel l?
For an extra £6 I bought the Samsung Addwash 8kg from Currys!
346Expired

Neff 71l Slide & Hide Oven - £589.00 but £489 after trade-in cashback at AO.com

16
£589.00 @ ao.com
Neff and AO are offering cashback on selected ovens if you trade in an old one. Ao already have a very good price of £589 for Neff's larger (71l) Hide and Slide oven, but the trade in reduction of a f… Read More
Neff and AO are offering cashback on selected ovens if you trade in an old one. Ao already have a very good price of £589 for Neff's larger (71l) Hide and Slide oven, but the trade in reduction of a f…
mgowans Avatar1w, 5d agoFound 1 week, 5 days ago16 Comments
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W_jelly1
if you use Pyrolytic cleaning read small print for your oven - we did it on one of the Smeg ovens and the inner glass just exploded - you need to clean the glass first and ensure no dings etc or might break. Seems a common occurance.

This isn't a pyrolytic oven.
Sold out :(
morrig
Heck of a novelty,had a play with one in store over a decade ago,at this price worth it though.
JL have slide and hide model for £529.99 and £70 trade in ... https://www.johnlewis.com/neff-b44m42n5gb-slide-and-hide-built-in-single-oven-stainless-steel/p2721533

Slightly cheaper (£519-£70) at the Co-Op. It's only a "66l" oven though which is noticeably smaller when you see them side-by-side. Still, also a good deal!
Heck of a novelty,had a play with one in store over a decade ago,at this price worth it though.
JL have slide and hide model for £529.99 and £70 trade in ... https://www.johnlewis.com/neff-b44m42n5gb-slide-and-hide-built-in-single-oven-stainless-steel/p2721533

Edited By: morrig on Jul 10, 2017 13:13:
if you use Pyrolytic cleaning read small print for your oven - we did it on one of the Smeg ovens and the inner glass just exploded - you need to clean the glass first and ensure no dings etc or might break. Seems a common occurance.
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As in would the hdr on this tv show any difference?
Anyone know if this would go well with the ps4 pro?
samseng
Yes I took issue with their customer service and they are proposing to refund the £15 delivery. It's still a hassle of now having to arrange someone to wait for delivery on Friday. I do not have problems with John Lewis and they usually deliver FOC and on time (within 2 working days) even though they don't have a physical store here in Northern Ireland. I don't understand why big merchants like AO etc let the delivery service they use get away with such poor service, especially when it has an adverse effect on their reputation.


Basically....they dont care.
poisondwarf
samseng
Poor service from AO. TV was scheduled for delivery on Monday past and only got a call from the delivery service late yesterday afternoon and they can only deliver on Friday without any explanation for the delay. First purchase from AO and probably never again especially when I have to pay £15 delivery charge and have people waiting around the house for the delivery the last 2 days
That isnt good at all
I would try and get the delivery charge refunded
Yes I took issue with their customer service and they are proposing to refund the £15 delivery. It's still a hassle of now having to arrange someone to wait for delivery on Friday. I do not have problems with John Lewis and they usually deliver FOC and on time (within 2 working days) even though they don't have a physical store here in Northern Ireland. I don't understand why big merchants like AO etc let the delivery service they use get away with such poor service, especially when it has an adverse effect on their reputation.
samseng
Poor service from AO. TV was scheduled for delivery on Monday past and only got a call from the delivery service late yesterday afternoon and they can only deliver on Friday without any explanation for the delay. First purchase from AO and probably never again especially when I have to pay £15 delivery charge and have people waiting around the house for the delivery the last 2 days


That isnt good at all
I would try and get the delivery charge refunded
634Expired

AO.COM HISENSE H43M3000 43" Smart 4K Ultra HD HDR LED TV £289.00

61
£289.00 @ ao.com
This 43 inch Hisense TV would be perfect for any living room. It’s Ultra HD Certified with 4K upscaling, which boosts standard HD to near 4K for amazing image quality. It has a USB port which supports… Read More
This 43 inch Hisense TV would be perfect for any living room. It’s Ultra HD Certified with 4K upscaling, which boosts standard HD to near 4K for amazing image quality. It has a USB port which supports…
gravygoat01 Avatar2w, 1d agoFound 2 weeks, 1 day ago61 Comments
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This is a old model as there has been a 40 inc 3300 that I payed £250 from Amazon Xmas time and now there is a newer 43 inc out. This is not a good price for this tv as its 3 models down
back in stock
seems OOS
got mine seems good for the money, but cant seem to get ITV app though.
Just bought it and expected delivery on Friday. Thanks OP.

Edited By: srkain on Jul 10, 2017 02:14: Edited from the official Android app
411Expired

Henry Vacuum Cleaner HVR200-11 £89.10 @ AO.COM with code Free Del

15
£89.10 @ ao.com
Was after a Henry vacuum cleaner came across this. Maybe a good deal. Ordered Tuesday 4th. Delivered today Thursday 6th. Use code for 10% off FLOORCAREAO10 Don't forget Top Cash Back/ Quidco :) Ho… Read More
Was after a Henry vacuum cleaner came across this. Maybe a good deal. Ordered Tuesday 4th. Delivered today Thursday 6th. Use code for 10% off FLOORCAREAO10 Don't forget Top Cash Back/ Quidco :) Ho…
tazbegum03 Avatar2w, 1d agoFound 2 weeks, 1 day ago15 Comments
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FLOORCAREAO10 has expired are there any others?
iz123456789
How much are the bags? Got any links that is capable with this?

You can get Henry bags pretty much anywhere, I've seen them in the pound shops occasionally. I pay a little more for HEPA bags, about £7 for 10 off eBay if I remember rightly.

Edited By: slimy31 on Jul 07, 2017 07:50
Ed.Winchester
Is Henry good at stairs carpets? Me upright thingy me Bob isn't, really.

They're just under twice the depth of an average step, so they will balance on them albeit a bit unstable. I find them a lot easier to deal with than the average upright.
How much are the bags? Got any links that is capable with this?
Is Henry good at stairs carpets? Me upright thingy me Bob isn't, really.
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xZEDx
pavel76
xZEDx
tv is now £899 and £30 discount code is expired ;( was just about to pull the trigger!
£849 at amazon
nah i checked £899
Yeah, gone up as well...
pavel76
xZEDx
tv is now £899 and £30 discount code is expired ;( was just about to pull the trigger!
£849 at amazon

nah i checked £899
xZEDx
tv is now £899 and £30 discount code is expired ;( was just about to pull the trigger!
£849 at amazon
tv is now £899 and £30 discount code is expired ;( was just about to pull the trigger!
mikes1
AO30TV code for £30 off
The tv is £849
£849 (tv price) - £30 (discount code) - £50 (tv trade in) = £769
234

Techwood 43AO4USB 43" Freeview HD and Freeview Play Smart 4K Ultra HD TV - Black £249.00 Delivered @ ao.com

14
£249.00 @ ao.com
Not a bad price for a 4K telly! Enjoy your favourite programmes in fantastic clarity with this 43” 4K LED TV from Techwood. It has upscaling technology, to transform Full HD into near 4K quality, Read More
Not a bad price for a 4K telly! Enjoy your favourite programmes in fantastic clarity with this 43” 4K LED TV from Techwood. It has upscaling technology, to transform Full HD into near 4K quality,
msmyth Avatar3w, 1d agoFound 3 weeks, 1 day ago14 Comments
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"if it's faulty..." have you ever tried ?
RoosterNo1
please read their 18th century returns policy before buying anything... :(

I keep seeing this for AO and really don't understand the issue.

If it's faulty you can return it no problems, and I have no sympathy for someone who would order an enormous boxed, big TV just to have a nosey at it and decide whether or not to keep...

If you want to peruse it first, get off your ar5e and go and look in a shop!

Can I also add, that the type of people who would moan about this, are no doubt the same who would go bananas if they ordered one and received a repackaged returned unit! Do you think AO should give you a 100% refund, and then send the TVs to be crushed??
I have a techwood and the ‘smart’ is about as good as a 1998 Nokia, false advertising unless you want all the apps in Turkish.
There are deals and there is cheap, cheap is not a deal, cheap is when you get what you pay for then realise you should have spent the extra in the 1st place to get one that wasn't cheap.
I'm not saying go spend £2,000, I'm saying £450 is where the lower middle range of 4k starts, anything less and you really are just buying cheap and nasty. want upper middle range? that's more like £750
Reviews aside, this is an awful company to deal with.... they cold call you to flog insurance, and please read their 18th century returns policy before buying anything... :(
-74

Hisense 50 inch H50N6800 50" Smart 4K Ultra HD with HDR TV - £749.00 AO.com

4
£749.00 @ ao.com
Use code TV20OFF for this price. Plus a possible 1.5% Quidco. I have been looking for the new range Hisense TVs after holding off from buying the 7000 range from last year. This is the new range an… Read More
Use code TV20OFF for this price. Plus a possible 1.5% Quidco. I have been looking for the new range Hisense TVs after holding off from buying the 7000 range from last year. This is the new range an…
nickmax Avatar3w, 3d agoFound 3 weeks, 3 days ago4 Comments
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is it me or is their new range no improvement on last year's models? still no HDR10, panels still 8 bit+2. low nits.
at this price point (£20 cheaper than JL and additional quidco) surely its a better deal
£749 at johnlewis with 5 years warranty
£100 more for extra 5 inches plus richer sounds warranty
-51

£169.00 ASUS E200 - 11.6" Screen, 2GB RAM, 32GB eMMC, 14hrs Battery Life with AO.com

0
£169.00 @ ao.com
Looks like AO.com have dropped the price £20 down to £169 as of today for this entry level laptop This will do all the things you need it to do for home computing and comes in 3 colours. The Gold lo… Read More
Looks like AO.com have dropped the price £20 down to £169 as of today for this entry level laptop This will do all the things you need it to do for home computing and comes in 3 colours. The Gold lo…
JMC19 Avatar1m, 1w agoFound 1 month, 1 week agoAdd Comment
-83

ACER B1-780 Iconia One 7" Tablet - 16 GB @ ao.com - £59.00

6
£59.00 @ ao.com
ACER B1-780 Iconia One 7" Tablet - 16 GB Available in Black and White Optional additional offers: £20 off Microsoft Office 365 Home £60 off McAfee Livesafe Unlimited 2017 Good basic tablet for kids Read More
ACER B1-780 Iconia One 7" Tablet - 16 GB Available in Black and White Optional additional offers: £20 off Microsoft Office 365 Home £60 off McAfee Livesafe Unlimited 2017 Good basic tablet for kids
robthornley1986 Avatar1m, 1w agoFound 1 month, 1 week ago6 Comments
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I need a new cheap tablet up to 100 any
recommendations
popoyaya
1 GB ram, lololololol

Grow up!
Not a fantastic deal, but hot for £60
Thanks OP
1 GB ram, lololololol
Virtually same spec as Amazon fire, pretty standard price
-65

Panasonic TX-50DX700B 50" Freeview HD and Freeview Play Smart 4K Ultra HD with HDR TV - Black / Silver £529.00 @ao.com

2
£529.00 @ ao.com
Use code TV20OFF for this price. Plus a possible 1.5% Quidco. Panasonic TX-50DX700B 50" Freeview HD and Freeview Play Smart 4K Ultra HD with HDR TV - Black / Silver £549 was £649 * save £100 A Pr… Read More
Use code TV20OFF for this price. Plus a possible 1.5% Quidco. Panasonic TX-50DX700B 50" Freeview HD and Freeview Play Smart 4K Ultra HD with HDR TV - Black / Silver £549 was £649 * save £100 A Pr…
DADSCAB Avatar1m, 1w agoFound 1 month, 1 week ago2 Comments
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worst company on the planet when anything goes wrong.... buy it elsewhere.
Very nice indeed
-29Expired

AO.COM Samsung HW-M4500 Bluetooth Curved Soundbar with Wireless Subwoofer - Black £249.00 with code MEGA100

2
£249.00 @ ao.com
Use code MEGA100 to save £100 it work without samsung tv silver also available Get the perfect sound system to match your curved TV with this black curved soundbar from Samsung. Its modern design wil Read More
Use code MEGA100 to save £100 it work without samsung tv silver also available Get the perfect sound system to match your curved TV with this black curved soundbar from Samsung. Its modern design wil
discoman2016 Avatar1m, 2w agoFound 1 month, 2 weeks ago2 Comments
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Brrr.....freezing. code expired

Edited By: horsepills on Jun 06, 2017 11:56
Tried this last time with the UHD Bluray player and they just cancelled the order and refunded the money.

ao.com logo

Ao.com – Leading UK Home Goods Retailer

AO, which used to be known as Appliances Online, specialises in selling household electrical appliances via the ao.com online store. It was founded in 2000, and gained fame for its video reviews of leading appliances. Since 2013, AO has concentrated solely on online retail, running a same-day delivery service from its base in the Lancashire town of Bolton.

Buying at ao.com

As the name suggests, AO operates an online store at www.ao.com, without any bricks and mortar outlets. Customers do not need to set up an account before they can make a purchase on the AO platform, but they have the option of registering. This makes the ordering process faster and provides money-off deals, so may well be worthwhile.

ao.com online appliances

Products Sold By AO

The product range on offer at ao.com includes most forms of household appliance. Customers can choose from:

  • Washing Machines and Dryers – AO sells both freestanding and integrated washers and tumble dryers as well as combined washer-dryers.
  • Dishwasher – Includes integrated and freestanding models as well as semi-integrated and slimline designs.
  • Fridges and Freezers – Customers can choose from fridge freezers, fridges, integrated fridge freezers, American-style fridges, chest freezers, under the counter fridge freezers and wine coolers.
  • Cooking Devices – Options include ovens, hobs, cooker hoods/extractor fans, range cookers and microwaves.
  • Small Appliances – Including toasters, kettles, mixers and blenders, pressure cookers, irons, heaters, air conditioners and coffee makers.
  • Floorcare – Items include hoovers, steam cleaners and floor cleaners.
  • Sound and Vision – Features TVs, stereo systems, wireless and multiroom speakers, Blu-ray and DVD players, Smart TV boxes, TV accessories and soundbars. TVs can be broken down into Smart TVs, 4K TVs and sizes between 19 inches and 55 inches or more.

AO stocks devices by all of the major electronics brands, including:

 AO – Good Prices and Free Delivery

Finding Deals at Ao.com

AO constantly offers discounts on leading household brands. Customers can find the latest offers on their Deals pages. AO also runs voucher discounts on selected items, as well as reduced delivery costs. Check out the latest voucher codes at the AO HotUKDeals pages.

AO participates every year in the Black Friday retail event and has a web page dedicated to showcasing its seasonal deals. This includes a handy form where customers can sign up for updates about this year’s ao.com Black Friday deals.

The company also offers a Best Price Guarantee on every single product. They will compare the price of any product against those offered by other retailers such as Argos, John Lewis or Amazon. Just call 0844 3249222 (8:00 to 22:00, Monday to Friday) with the product number of the item to be compared as well as a web link to the price offered by a competitor. Ao.com will match the price if the story checks out.

Buying Items on AO

If you want to buy something at ao.com you have to register as a new customer. At the checkout stage, AO offers a range of additional options that customers might want to consider. For an extra charge, AO can install a new device, remove any older devices, unpack and remove the packaging for the new device or provide professional care packs to assist with maintaining their products. These options are clearly listed when you come to pay.

Payment Methods Accepted By Ao.com

Ao.com currently accepts VISA, VISA Debit, American Express, MasterCard or PayPal as valid methods of payment. All credit or debit card payments are encrypted for added security, and the firm does not charge extra for PayPal users. You can also make purchases via a telephone hotline if you are not comfortable using online payment systems. Just call 0344 3249222 and an AO staff member will process your purchase.

AO also operates a Pay on Finance system that allows customers to receive credit on order from £249 to £15,000. This service is provided by the firm’s partner V12 Finance, who can be reached on 02920 468900 to discuss any issue that you have.

Shipping Options from Ao.com

Ao.com can deliver 7 days a week to any location in the UK and deliveries can be scheduled between 7:00 and 22:00. When you pay, you will be asked to enter your postcode, and AO will display all of the delivery options available to your location. Over 4,000 items in the AO range come with free delivery, and this should be clearly shown when you order. If not, the following delivery options apply:

  • Click and Collect – This applies only to small appliances and TVs, and is free of charge. Collections are organised by Collect+ and can be sent to thousands of UK stores. You will receive a text or email on the day that your item is received.
  • Standard Delivery – All standard deliveries from ao.com are free of charge, but will take 3 to 5 working days to arrive.
  • Next Day Delivery – This is usually available 7 days a week, but may sometimes be unavailable. AO will tell you if next day delivery is possible when you enter your postcode at the checkout. This option costs from £9.99 per delivery.
  • Delivery Within 2 Days – A cheaper option, at £4.99
  • Weekend Delivery – also £4.99
  • Delivery time slots can also be pre-booked at costs of £19.99.

Next Day Delivery

Whatever delivery option you choose, you will be contacted on the day of the delivery and given a 4-hour time slot. All orders can also be tracked from the point of despatch with AO’s tracking service. You can also speak to your driver by calling 01204 672680.

Returning Items to Ao.com

Ao.com operates a free 14-day returns policy if customers are unhappy with their purchase. If the return is accepted, customers can receive a full refund or exchange their products for something more suitable. However, partial refunds may be provided if the product has been installed.

If you want to return a product, the first thing to do is inform AO that you are cancelling the order. This must be done within 14 days of receipt.
To cancel your order, phone AO on 0344 3249222. An AO staff member will ask you for a collection date that suits you, and the firm will not charge you for the cost of collection.
The goods will be returned to AO and within 14 days you will be told whether you will receive a full or partial refund.

If your product is faulty, the best thing to do is to call ao.com on the number above. They should be able to liaise with the manufacturer and will arrange an engineer’s visit if required.

AO on Social Media

AO also runs its own information hub called AO Life. Here, you can find information about how to get the most out of your AO products with recipes, lifestyle tips and interior design guides. It’s also a great place to find promotions on the site.

Everyone who signs up with ao.com also receives the firm’s newsletter.

Contacting Ao.com

The easiest way to contact ao.com is by giving their customer service team a call at 0344 3249222.

Email questions can be sent to customerservices@ao.com and the company commits to answering any queries within 24 hours.

You can also write to the company at:

  • ao.com
  • c/o AO World PLC
  • 5a The Parklands
  • Lostock
  • Bolton
  • BL6 4SD

For more generic queries, ao.com has an informative help centre that should be of assistance.

If you need to buy a new fridge or TV, ao.com is a great place to look. The firm regularly offers reductions on leading brands, and has a wide range of goods to choose from. All of the latest ao.com deals can be found at HotUKDeals.com.