Ebuyer is one of the UK’s most popular online retailers, particularly for computers and computer parts. Along with computers and computer accessories, Ebuyer also stocks TVs, mobile phones, tablets, gaming consoles, and software. HotUKDeals collects all of the latest Ebuyer deals and promotions, which are listed below. read more
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Ebuyer is completely online-based and its entire catalogue of products can be found online at www.ebuyer.com. The firm is an accredited retailer of both the ‘Internet Delivery is Safe’ and ‘Internet Shopping is Safe’ programmes and is consistently well-reviewed at review websites like Reevoo and Trustpilot.
Product Range and Top Brands from Ebuyer.com
Ebuyer’s most popular products are:
Computing – Ebuyer stocks all of the latest and most popular laptops including Macbooks, Ubuntu laptops, gaming laptops, Windows laptops and desktop PCs.
Ebuyer runs a Daily Deals program where products are reduced by up to 40 % for a certain amount of time. On weekdays there is, in addition, one product on offer at a significantly lower price for 24 hours, the Today Deal. The Clearance section of the shop is a good place to find discounted products as well – there are individual clearance sections for computing, peripherals, storage, audiovisual, and components.
Ebuyer also has seasonal sales such as on Black Friday, Cyber Monday and during the January sales period. Products that are part of these promotions are usually discounted by up to 50 % and will be highlighted on Ebuyer’s homepage as well as the individual product category pages.
Ordering products on Ebuyer
To buy products through Ebuyer, you will need to create a free Ebuyer account. This is quick and easy to do and will mean that you can easily track the progress of your order. It is not possible to order as a guest.
Ebuyer.com – Accepted Payment Methods
Ebuyer accepts Visa, Mastercard, and Maestro credit and debit cards. Purchases can also be paid for with PayPal. It’s also possible to buy products on finance. Ebuyer’s finance program is provided by Pay4Later and Omni Capital Retail Finance.
Ebuyer offers a number of different shipping options, depending on the product sold. Some products qualify for free shipping, although often this isn’t the fastest shipping option available. To see what shipping options are available, simply add your product to your basket and proceed to the checkout. The most common shipping options are next day delivery (starting at £6.99), 2-day delivery (starting at £5.99), 3-day delivery (starting at £4.99), free delivery, and Saturday delivery (starting at £8.98). An overview of the different prices can be found on the website.
Cancellations and Returns at Ebuyer
You can cancel an order any time before it has been passed onto the warehouse for shipping. Orders can be cancelled from within your Ebuyer account.
If you decide that you want to return your product to Ebuyer, you will need to notify Ebuyer within 14 days of receiving the product. You can use the relevant form in your buyer account. From there, you will have 28 days to return the product to Ebuyer.
Log in to your customer account at ebuyer.com and choose “Return an item”.
Select “Create New Return” and the product you want to send back.
Give full particulars about the details of the return and confirm it.
Once Ebuyer has received the returned item, your refund will be processed. Some items, such as electronic software and opened software are not eligible for a refund while the terms for business customers are different: business customers must return an item within 5 days and may be charged a restocking fee.
The Ebuyer blog covers a wide range of topics from helpful tips such as how to improve your WiFi signal to roundups on the best new gadgets and technologies. It also posts a number of thought-provoking articles on topics that range from ergonomics to online security. The blog is regularly updated, and you can keep up-to-date with the latest blog posts by liking the Ebuyer Facebook page where new posts are added.
Ebuyer’s main newsletter is the Daily Deals newsletter, which lists the main deals on the Ebuyer website. You can sign up for it on the website here.
You can get in touch with Ebuyer by email, by phone, or by post. The simplest way to get in contact with Ebuyer is by messaging them from your account or by going to the contact page. You can also track your orders and returns information from your account. Ebuyer can be reached by phone on 0371 5213300. Lines are open Monday to Friday, 9:00 till 18:00 (excluding bank holidays). To get in contact with Ebuyer by post, write to:
Ebuyer (UK) Ltd Howden East Yorks, DN14 7UW United Kingdom
Ebuyer has an FAQ section where they provide advice on common site problems, for example, delivery tracking, information about Ebuyer’s terms and conditions, login problems, and delivery information. The FAQ section also has a separate section for TVs with specific information about getting Freeview on your TV, what to do if your TV won’t switch on, and what to do if you can’t change channels.
Looking for the latest Ebuyer deals and discounts? This page will keep you up-to-date on all the best bargains and savings that can be found at ebuyer.com