When excited travellers are looking for flights to, and accommodation in, their favourite destinations or are in need of holiday inspiration, they turn to sites like Expedia. By comparing prices of major airlines, hotel operators, and car rental companies as well as offering entry tickets to interesting tourist attractions and advice on how to get there, Expedia is a one-stop solution to suit the needs of holidaymakers around the world. HotUKDeals collects and lists all flight, hotel, and package deals from Expedia on a special page. read more
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Expedia began in 1996 and was the first internet project launched by software giant Microsoft. In 2001, however, Expedia branched out on its own to become a multibillion-dollar company, with global sites in 30 different countries. The Expedia website books flight tickets, hotel rooms, car hire, holiday packages, cruises, tourist attractions, and other vacation services using Sabre and Amadeus reservation systems for flights, Pegasus and Worldspan for hotels, and other global distribution systems for its range of services. To complement its digital travel agent facilities, Expedia also takes bookings over the phone.
Expedia – Accreditations and Certificates
Expedia displays two official certificates on its site at www.expedia.co.uk: the ATOL certificate and the IATA accredited agent certificate. The ATOL certificate is your guarantee that your holiday is protected as soon as payment is made to Expedia and ATOL will inform you of what you need to do should Expedia cease operations. As an IATA (International Air Transport Association) accredited agent, Expedia is part of the airline trade association responsible for developing and adhering to the activities, policies, and standards of the airline industry.
Expedia: Searching the Site
Important product groups and services on Expedia.co.uk include:
Hotels – Expedia lists hotels in your destination using filters such as popularity and price, and can even display them on a map so you know exactly where they are in relation to local attractions and transport.
Flights – Use the flexible date and nearby airport options to find the best flight deals for your trip.
Flight + Hotel – This section gives you the possibility to save money by booking packages such as flights + hotel, flight + car, flight + hotel + car.
Car – Compare prices and car models from all the major car hire companies.
Last Minute – People that don´t need a lot of preparation may find a cheap offer in the Last Minute section.
Beach – Holidays under the sun on the beach your thing? – The Beach option is the place to look for a perfect deal.
Things to Do – Enter your destination and travel dates to see all the best attractions and events to make note of before you arrive.
More – Looking for a city break, a cottage or holidays in the UK and Ireland? – This section covers it all up.
Manage Trips – This is where you can find important visa and passport information, manage your itinerary, and discover travelling tools like currency exchange and insurance.
Saving Money at expedia.co.uk
There are deals added every day on Expedia. A special section deals with cheap holidays and daily deals on flights, hotels, and car hire.
The Last Minute page will show you reduced prices if you are willing to fly on specified dates in the same week as your booking and/or stay at selected hotels.
Promo codes for the website and app are furthermore released throughout the year.
The shopping events Black Friday and Cyber Monday at the end of November are another great option to save money when reserving your holidays.
Booking Holidays on Expedia
When booking flights, package deals, and cars, you don’t need to sign in or register for an account at expedia.co.uk - but note that if you do have an account then it will make the process much quicker for future bookings. You can also sign in with your Facebook account if you find that to be more convenient. When you reserve a hotel room, you can choose to pay now or pay when you arrive at the hotel. To pay now, simply enter your payment details and email address to receive the booking confirmation and receipt.
If you find it annoying to search for different flight and hotel combinations for various dates and then have to re-enter all the booking details to compare with past searches, Expedia has a handy function called “My Scratchpad”. This is where you can view your recent search history and can return to previously viewed items quickly. It even remembers your older searches when you leave the site and return days later.
Expedia – Planning a Personal Trip
Expedia – Nectar Points Rewards Programme
Expedia provides a loyalty programme in collaboration with the provider Nectar. Nectar card members can earn points simply by making a booking on Expedia and then redeem points (you need a minimum of 2,000) for discounts on subsequent holiday bookings. To collect Nectar points on Expedia simply follow these steps:
Find a hotel, flight or car booking on expedia.co.uk and click “Reserve” to save the booking.
The booking checkout page will display how many nectar points you can collect from the current booking.
At the prompt, enter your Nectar card number.
Then 30 days after you travel or return the car, the Nectar points will be added to your Nectar card balance.
Payment Methods Accepted on expedia.co.uk
During the ordering process, you can pay using MasterCard, Visa, American Express, Diners Club, Discover, and debit cards. Most hotel bookings can also be paid in local currency when you arrive at the hotel.
Requesting a Refund from Expedia
Expedia do have a refund policy that differs depending on the type of product you buy and is subject to their refund terms and conditions. For example, you can request a refund of flight bookings if you complete the request on the same day you made the booking by 23:30 GMT. Plus, you can request a hotel booking refund as long as you make the request before the hotel operator’s refund deadline, while prepaid car bookings can be fully refunded as long as you make the refund request at least 6 hours before you are due to pick up the car. Contact Expedia via the different options provided under the customer support guide to apply for a refund. It can take up to 15 days for Expedia to process your refund. Refunds for low-cost airline bookings are handled by the airline itself.
Some fares for flights or hotels are non-refundable, in these cases you will only be refunded for flight taxes or you will receive no refund at all. Please check the exact refund conditions before booking a service at Expedia and note that flight and hotel package deals are typically non-refundable.
The Expedia blog is a travel lover’s goldmine for discovering the latest travel deals, packing tips, holiday inspiration, and travel competitions. When you get to your destination, the blog offers ideas for things to do, what to eat, and how to make the most of your trip.
Holiday Booking on the Way – Expedia App
The Expedia app lets you search and book flights, cars, and hotel rooms directly from your mobile device. What’s more, Expedia often releases exclusive, app-only deals on holidays, airport transfers, and tickets for local attractions. If you’re a Nectar cardholder, you can earn points just for downloading the free app.
Expedia.co.uk has a support section to answer the most popular user queries regarding all products and services including visa information, managing a booking, flight and hotel check-in, and redeeming vouchers.
If you can’t find the answer you’re looking for or if you prefer to speak to someone over the phone, you can call the Expedia customer support hotline on 020 37880445 (local-rate) or +44 20 30248211 from abroad (charges apply). If you’d like to contact Expedia by post, the address is 17 Trx Europe, Pegasus House Burleys Way, Leicester LE1 3BH, UK.
To stay up to date on all the latest and best deals from Expedia, refer to the exclusive Expedia page on HotUKDeals.