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Posted 19 May 2013

Free SkyTV and Broadband for a year for O2 Customers

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Sky are offering free TV and Broadband for a year for O2 Broadband customers in advance of the switchover of their service to Sky. It's the Entertainment Extra+ service with 48 HD channels etc, plus their Broadband unlimited package. You have to pay for Sky line rental instead of O2 line rental, which may work out worse for some, but it does include free caller display which O2 doesn't. It has a worse off-peak period. They claim the package you get for free is worth £468.

The offer runs to the end of June - they are sending out mailers with offer codes, but you may be able to call them up with knowledge of the offer in advance of this.

It doesn't seem to matter how much of your existing contract remains - I renewed recently to take advantage of another offer they were making, and was still offered this one.

FOR O2 BROADBAND CUSTOMERS ONLY.
- TheDelBoy

you either pay monthly of £14.50 as a 12 month contract or even better
you pay upfront £119.40 for the 12 month period so that the breakdown comes out to less than £10 a month.

I just did the switch a few days back.

Between you receive lot many confusing emails from O2 saying they are sorry to see us leave and so on. It seems its their system sending out automated emails.
- arvind169821

Sorry ended abruptly. So ignore the automated emails from O2. You would be paying pro-rata for the duration you use O2 till Sky's broadband activates.

Also, they promised me a speed same as what I have today which is between 16-19.2 MBPS.
You can cancel your contract before the Sky broadband activation date. If later you would have to pay early termination fee.
They though said that I could cancel my contract anytime if my speed drops below 9,2 MBPs
- arvind169821

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  1. Aeschylus's avatar
    The OFT need to get a handle on this before we only have 2 ISP's offering a service
  2. lhwjud's avatar
    trukka

    u need a tv licence if u have broadband or even a smartphone.



    Very misleading comment I have to say.
    (edited)
  3. michael3's avatar
    50000 o2 customers have left since sky agreed to buy 02 broadband retail division

    this offer says a lot
  4. superhans0113's avatar
    Don't forget Murdoch has no ethics, it is all about making as much money as possible and crushing your competitors, phone hacking for example,

    Google house of ill compute scandal, where Murdock supported a hacker forum to crack OnDigitals / ITVDigital pay per view cards and release the hacks to the public on it's forum,

    This resulted in OnDigital going into administration in 2002.
  5. deleted156959's avatar
    My O2 service has gone to sh1t recently since Sky took over.Too much of a coincidence for me so I'm off to another provider.Also seems like existing O2 customers lose the built in McAfee too.Sky really need chopping off at the knees before they control the world.
  6. Aeschylus's avatar
    you can also pay your line rental upfront for £129 giving you a nice saving
  7. aing69's avatar
    Wonder if existing Sky TV subscribers can benefit from this at all?
  8. deleted377725's avatar
    There are 2 reasons why o2 & sky are giving these losd leading retention deals which will never be repeated away!!!. o2 will get £20m bonus from sky if certain number customers are retained. And sky are running scared with Talktalk and BT TV offerings. Customers now for first time Sky has a credible threat to its core TV business. But beware these offers will not be repeated and taking ip offers may seriously damage your broadband speed. Whilst sky say they wont restrict your speed. Using a Motorway analogy. If you allow more cars onto your highway the average speed of all users will inevitably have to slow down or everybody will at some time grind to a halt!!!. If that happens at least you can have some consolation in knowing you payed nothing? for service but neither can fo nothing about it being tied into contract.
  9. Samueltastic's avatar
    Had sky broadband before. Was absolutely useless kept disconnecting and technical support non-existent
  10. Tyranicus66's avatar
    Just left BE specifically because it has been consumed by Sky. Sky are morally bankrupt, dishonest and incompetent, I would rather have 2 cups and a bit of string than internet provided by them. Gone to BT, free sports too!
  11. redant's avatar
    Author
    superhans0113

    Don't forget Murdoch has no ethics, it is all about making as much money … Don't forget Murdoch has no ethics, it is all about making as much money as possible and crushing your competitors, phone hacking for example,Google house of ill compute scandal, where Murdock supported a hacker forum to crack OnDigitals / ITVDigital pay per view cards and release the hacks to the public on it's forum,This resulted in OnDigital going into administration in 2002.



    I had onDigital and the reason it went bust was lack of decent content, plus signal incompatibility in certain areas, and hence few subscribers.
  12. UnclePotter's avatar
    Sell your soul to Sky for a few pieces of silver....:(
  13. Derby_Lad's avatar
    I literally have no words to describe the above.
  14. cubed's avatar
    tanikk£

    Had O2 BB only for 3 years and got the email today.Could someone … Had O2 BB only for 3 years and got the email today.Could someone enlighten me what will happen if I take this offer, will I have to give "O2" notice first, or Sky will manage it all themselves ?I've never had Sky before, but it was installed in the house before (dish and cables are still in place). We have one TV downstairs which is used only for DVD/Wii and another one upstairs connected by cable to TV aerial in the loft.- will they change the dish and cables?- will they route it to one point only ?- what happens to the existing TV aerial connection (mounted in loft and routed to TV upstairs)- will phone number be the same after the move ?- anything else I should be aware of ?Thanks



    1. no charge for new dish and cables
    2. only available in one room otherwise you have to pay extra per month for multi-room
    3. the existing TV will have a spy camera installed to see if you are masturbating to adult channels. aerial in the loft will transmit this video data to servers worldwide.
    4. phone number is most likely going to be the same
    5. stop masturbating
  15. kaiser051's avatar
    Prices may go up during your subscription. Hmmm
  16. commissio's avatar
    After being a sky customer for a good few years, they incrementally put the price up a pound or two each month. over a year they had increased it a couple of pounds a month until it was £32 above in these sneaky little charges over 12 months
  17. Bradleigh's avatar
    Sky giving something away
    Will be a catch somewhere
    Obviously they will take over your phone line
    Was with sky and was one who left
    I'd never go back either
    Slow speeds and constantly dropping
    If I was a o2 customer I'd be looking at my options to get away from sky

  18. cibarious's avatar
    gurjitbwa

    Has anyone on o2 had this email other than the OP?

    I have just had the email drop into my inbox and can confirm that you only get the

    Free Sky Broadband Unlimited
    • Totally unlimited – no usage caps and we will never slow you down
    Free Sky TV – The Family Bundle
    • Free Sky+HD box and free set-up
    • 85 entertainment channels, over 45 in HD.

    if you take the Sky telephone service at £14.50 per month.

    That rules it out for me as I have no intention of giving my landline business to Sky.

    I am going to stick with the 12 months free Broadband that O2 gave me (plus the cash on my mobile account) and see how things pan out when my broadband connection has actually moved to Sky. If Sky insist on me taking their landline phone service to retain the free Broadband, they will be allowed to stick the whole deal where "the sun don't shine" and I will bite the financial bullet and move to fibre.
  19. don1985's avatar
    It just tracked on quidco at £185!

    You never know...
  20. Gixxerman001's avatar
    I guess it's a good price for some, so technically it is hot (and I'll give heat) but my experience of Sky phone & broadband (via a girlfriend) is appalling.
    The keep messing about with the speed (always lowering it after being able to magically raise it for a while after a complaint).
    The CS staff offer all sorts of apologies and promise discounts (by way of apology) which sometimes do not happen - and you never get this in writing so you have nobody to go back to about it.

    I was with Be (part of the O2 group). They were a brilliant ISP (and landline service).
    I was so sorry to see them vanish.

    But I simply refuse to pay Sky's exhorbitant TV service charges so I ditched them this year when the 1/2 price for a year was up (and they do nothing but bombard me with 1/2 price for a year offers to try to get me to come back).

    Why bother?

    Yes I'm paying more - but it's really not that much more - for my phone & broadband as I'm going back to BT for 75mb fibrewhich should be a step-change on my net connection.
    BT are now throwing the Premier league football in with that and I tend to buy movies I like anyway when the Blu-ray is cheap enough.

    Lastly I just don't want to (a) place all that in the hands of Sky and (b) give a company like Sky my money, not after the revelations of the last year (and however arms-length they try to make themselves they are still mostly a Murdock/News International company), thanks but no thanks.
    (edited)
  21. billymacs's avatar
    The day after 02 announced Sky would be taking over I asked for my migration code and singed with PlusNet (I was probably one of the first to leave, had Sky before NEVER again) I had constant line drops with 02 NOT there fault, bad lines to the exchange. Now on PlusNet fibre getting 33Mbps download and 8Mbps upload and it's stable.

    Heat added for you that want it
  22. Jungle's avatar
    gurjitbwa

    Has anyone on o2 had this email other than the OP?



    Yup, came through by email yesterday. Just wondering if I can use Quidco as well which would render the deal unmissable. As it stands, I would go from paying £12.50 p mth to O2 AND £14.50 p mth to BT to paying just the £14.50 p mth and getting Sky+/HD as well. Looks like the bundle includes the best package for Sky TV and you get a £25 M&S voucher thrown in.

    Of course, I have had to put my morals/ethics into a box and lock them in the shed as this means feeding the Murdoch machine but you can't have everything, I suppose....
  23. jono1975's avatar
    I and my parents are now ex O2 BB customers.

    We have both gone with BT with quidco of £50 + £25 Sainsbury's voucher. Half price for a year. Will get the free sports too. Landlines are comparable, and no money to Sky haha.

    Double loss for them and to the company they're competing with most.
  24. Aeschylus's avatar
    sotv

    Just looked at the channels in the Entertainment Extra Package+ they are … Just looked at the channels in the Entertainment Extra Package+ they are offering, except for Sky Atlantic and Eurosport, not a lot that peaks my interest within it, BT Sports package seems a better option and deal for me personally if I move from my old o2 deal.Main thing that frustrates me about sky takeover is, I have my o2 router configured to stream and content share direct from the usb port on the o2 wireless box 5 (the isp supplied router) to all my dlna/upnp devices around the house and away from it also, and it works flawlessly, When we get switched over to sky network later this year, no doubt they will update the firmware on the router to there specs or just replace them and I will probably loose the ability to do this no doubt.



    Yep, SKy use MER authorisation, you will need to get yourself a Bipac 7800N/DXL or similar, the Sky hub you will get is locked down and not even a gigabit, still rocking 100Mb, also no USB
    (edited)
  25. Alansmithee's avatar
    trukka

    i think you lot should read your tv licence, no tv is live these days, u … i think you lot should read your tv licence, no tv is live these days, u need a tv licence to watch any free to air channels on a tv or phone or computer



    It means live transmission not what that what they are broadcasting is live....
  26. webbozen's avatar
    I for one will not take up SKY's offer when and if I get the email. Signed up with O2 for 12 months at £16 month for Line rental, anytime calls 24/7 and unlimited broadband. That was just after the announcement of the takeover happening. At the time it was O2 keeping customers as it would be paid more for the more customers they had. As far as I an concerned I will just keep as I am until the threats start from Sky (for threats read offers!!!!). I have been with O2 for many years and had Sky at one point and left after the 12 months contract period due to line dropouts, speed slowing, no service and not getting bills correct.

    But the biggest reason was that having my own domain name I had email address of eg: noname@domain.co.uk but when email received at recipient it had been changed to name@sky.com my Sky email address. This meant that every email from me went into the recipients Spam box as it was not a recognised email address. This meant that I missed many an offer or contract and suffered financially. O2 do not do this and all is as sent plus great service. Spoke to Sky about it to see if any way to change it and they just passed me from one extension to another and basically was told "tough that is how we set up our system and we will not help you to change it. Sky's method of capture and get money regardless. Was even told this was not a reason to break contract and took advice and lo and behold they were right on that one. Devious ba***rds comes to mind.

    I do not know where to go next but rest assured it will not be Sky. I will be looking later in the year when Sky start changing over in my area. I am looking and investigating my alternatives and my priority is service and not just price.

    Oh and as far as I am concerned I have a contract with O2 and if Sky take it over then any change from that original contract is a breach and I can leave without penalty. If they transfer on the quiet without notification then I will take legal advice on the correct course of action.

    Rant over and apologies for long post but needed to say it for others to be aware of possible problems if have same criteria regarding domain email addresses.
  27. TheFerret's avatar
    I got on the chat with the sky support and they confirmed this offer is being offered out to o2 customers. I said i hadnt recieved it yet but am with o2. He told me they are doing them in batches as part of a move over to the sky network in a controlled manner.

    So it could happen from now up till August for us all.

    I would never normally go to Sky, but I will just because the deal is good. Ill go with them for 1 yr, pay the line rental up front. Save equivilant of £15 a month then move to BT next year, then with the advantage of keeping a Sky HD+ box and also then being able to recieve BT sports through the sky dish when moved on to the BT package.

    Im hoping to speak to an advisor when i get the offer as I ideally want Fibre.
    (edited)
  28. Paulmc74's avatar
    mark-miwordz

    My O2 service has gone to sh1t recently since Sky took over.Too much of a … My O2 service has gone to sh1t recently since Sky took over.Too much of a coincidence for me so I'm off to another provider.Also seems like existing O2 customers lose the built in McAfee too.Sky really need chopping off at the knees before they control the world.



    Thats clever seeing as sky dont take over your service until later in the year!!
  29. deleted802004's avatar
    Gavo

    has anyone tried to blag this who is not an o2 customer?



    I think, somehow, they'd know...
  30. FOOTLONDEVSTAR's avatar
    Rang O2 last night, had to wait a while to get through but was free phone number so not really an issue there. I had BB and phone and out of contract with Virgin for TV. Got the following deal without having to barter,

    Line Rental £14.50 ( standard )
    Free 30mb BB ( as took TV with package )
    All calls package for £5
    Free Caller ID, 1571 and ex-directory
    Free Sky+HD Box with Entertainment + package
    Free installation
    Free Router
    Free post
    £19.50 in all for a year

    Considering Virgin could not even come close it's a bit of a no brainer. The lady I spoke at Sky said they are trying to get to all customers but with forums like this it maybe better to get in their first rather than waiting. Offers vary from day to day depending on how retention goes and also if you don't move across I think they will move you to the equivalent package so you may not save any £££.

    Sure everyone has their own preferences and that's what keeps businesses competitive so happy hunting for your bargains.

    Heated add as this suits me and also a good deal generally for others on O2

  31. harlzter's avatar
    Chizvon

    This deal is ****, absolutely nobody from sky or o2 know anything about … This deal is ****, absolutely nobody from sky or o2 know anything about it, what a wild goose chase i've been on


    Odd that I'm watching my sky package now and transmitting this post via their broadband.
  32. Spudboy's avatar
    Zoe_B

    Has anyone who got £200 credit for taking O2 broadband gone for this deal … Has anyone who got £200 credit for taking O2 broadband gone for this deal & kept their credit?? I'm just wondering of O2 will remove it if I go for this offer! Thanks in advance

    Yes you will keep your O2 mobile credit. I had this confirmed by O2 on live chat a couple of weeks ago. I've made the switch and the credit is still there.
  33. deleted807806's avatar
    tanikk£

    But I assume you won't be able to pay 12 months upfront after they charge … But I assume you won't be able to pay 12 months upfront after they charge you for the first month on the 17th (or before) ?



    £100 M&S e-voucher came yesterday,
    Paid 12 months line rental upfront this morning. Taking the voucher into account that’s £19.50 for 12 months line rental, broadband and SKY TV, so a really good deal.
  34. cibarious's avatar
    I have an O2 mobile contract and an O2 broadband contract but am not signed up for O2's phone service and have absolutely zero intention of moving to Sky's phone service, even if they offer to pay me to take it.

    Will I be offered this deal or is it only being offered to those who have broadband and landline phone contracts with O2 to convince them not to move to another service??
  35. redant's avatar
    Author
    Monir

    Hi, I 'm with o2 at the moment, I have o2 broadband & home phone and … Hi, I 'm with o2 at the moment, I have o2 broadband & home phone and mobile is that mean I can get this offer for free?

    That's what I have, and I received the mailer with the offer yesterday (I only have a PayandGo phone, so I suspect the offer is for those with the O2 Broadband and Phone without needing to also have an O2 mobile).
  36. redant's avatar
    Author
    Sb1978

    Spoken to sky customer service and they have no knowledge of this at the … Spoken to sky customer service and they have no knowledge of this at the moment. What is the telephone number to ring? What is the code? Would you be able to show a copy of the letter they sent to you?



    The number is a Sky number I believe - 08442 411 208 - but that's for additional info - you are given a button in the email to press to apply online. The code is unique to each O2 customer. The key words from the email are thus:

    As you may already know, your broadband service will be moving to Sky later this year. We'd like to invite you to switch sooner, with an exclusive welcome offer - brilliant Sky Broadband Unlimited and award- winning Sky TV, free for a whole year plus Sky Line Rental for just £14.50 a month. It's our best ever offer, reserved just for you – available until 28 June.
    <>

    A year of FREE Sky Broadband
    Unlimited and Sky TV worth £468*
    * plus line rental and inclusive weekend UK# calls at just £14.50 a month – cheaper than BT's standard monthly price.
    Free Sky Broadband Unlimited
    • Totally unlimited – no usage caps and we will never slow you down
    Free Sky TV – The Family Bundle
    • Free Sky+HD box and free set-up
    • 85 entertainment channels, over 45 in HD.
    <>
    Speeds vary by location 12 month minimum terms. £2.18 router delivery charge applies.
    <>
    After 12 months standard pricing applies: Sky Broadband Unlimited standard price is currently £7.50 a month (with Sky TV and Sky Talk) or £10 a month (with just Sky Talk). Sky TV Entertainment Extra+ standard price is currently £31.50 a month #UK calls of up to an hour to 01, 02, 03 & 0870 numbers (excludes Channel Islands, indirect access and dial-up internet numbers). Acceptable Use Policy Applies. Offers: Offers end 28 June 2013. Available to named recipient of this email. Offers only available with valid URN code and not available in conjunction with any other Sky offer. Offer applied following activation of all services ordered. Offers conditional on customer retaining all services for duration of offer period. Free Sky+HD box and free standard set up: One box per household. Sky+HD: Some HD channels are available without subscription.

    Sky Broadband Unlimited: Up to 14Mb maximum download speed, subject to location. No traffic management policy for Sky Broadband Unlimited. External factors such as internet congestion can affect speed. Sky Talk: Sky Talk Weekends £0 a month.

    General: Prices may go up during your subscription. Non-standard set up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. You must get any consents required (eg landlord's). Further terms apply.


    (edited)
  37. JoeSpur's avatar
    I'm in two minds about this... The offer sounds great but I don't wanna be tied to a TV subscription afterwards and I'm thinking they wouldn't increase the broadband prices of us O2 customers if we choose to stay as we are, but once we choose to take this price with the condition of also having this TV deal the price goes from £7.50 to almost double without the TV and about 4x the price with.
  38. HOTPOT's avatar
    Ah, that old pay for 'free' pop's up again. I must get a different dictionary.
  39. redant's avatar
    Author
    cookiemonster83

    It was something I read the other day, I'll look for it now. Also, not … It was something I read the other day, I'll look for it now. Also, not everyone has a severance fee to pay- many of the 12 month commitments will have expired since the announcement and people like myself, who have since been offered 12 months free on O2 can cancel without charge.EDIT: Oh, it was BitterWallet actually: http://www.bitterwallet.com/500000-02-customers-cant-be-wrong/65045 - no source given though. Given that the writer thinks Sky were actually buying Telefonica, perhaps the rest of it can't be trusted either.EDIT2: Ah, the comments mentioned that it was lifted from an article in The Mirror, which I have now found: http://www.mirror.co.uk/money/city-news/sky-hit-backlash-02-customers-1887991



    Did you actually read the Mirror article? If you had you would have seen the sentence "But insiders say some of the 500,000 customers affected are refusing to move to Sky because it is part-owned by Murdoch’s News Corporation." That's hardly the same as your assertion they had lost 500,000 customers!!
  40. redant's avatar
    Author
    cabstar

    Oh dear someone spreading false information alert, watching tv through … Oh dear someone spreading false information alert, watching tv through broadband is one way of avoiding the tv licence as you are not watching live tv...



    Whilst you don't need a licence if you only watch "catch-up" services online, ironically you can be caught in a far greater "bang-to-rights" situation if you do stray to watching the odd bit of snooker, tennis or other "pseudo-redbutton" live sport or news on the internet - as the evidence you've done so is logged for the powers-that-be.
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