From Playstation 4s to Xbox Ones, Splinter Cell to Amiibo, GAME is a leading UK retailer of electronic entertainment products. Their online store stocks everything from phones to TVs, and is the best place to go for the latest games. You can find the best deals on games, consoles and accessories at the GAME HotUKDeals merchant pages. read more
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GAME operates an online store at www.game.co.uk and a large number of brick and mortar stores across the UK. The easiest way to locate the nearest GAME outlet is by using the firm’s website. Just input your postcode in the store finder, and a selection of nearby shops will be displayed.
Using the GAME Online Store
GAME has a fully stocked online store, where gaming fans can find up to the minute titles, game systems and accessories. Product categories on the GAME website include:
Games and gaming systems in different formats – Systems supported include PS4, PS Vita and PS3. Nintendo Wii U and Nintendo 3DS, Xbox One, Xbox 360 and PC.
Online digital services – Customers can also purchase titles for online gaming platforms including Xbox Live, the PlayStation Network, the Nintendo eShop and PC gaming networks.
Movies, music and TV – GAME stocks a wide selection of DVDs, Blu-rays, CDs and even vinyl records, as well as DJ equipment. Flat screen TVs can also be ordered.
Toys and memorabilia – Toys connected to specific games include amiibo and LEGO, while board games and collectables are also on offer. GAME also stocks clothing associated with gaming and comics.
Xbox One Presented By GAME
In addition to its online store, GAME also operates a network of individual sellers called the GAME Marketplace. This service features over 100,000 products, from CDs and games to figurines and clothes, and all sellers are vetted by GAME. However, orders may take slightly longer to arrive than items ordered straight from GAME.
Brands on offer from game.co.uk include leading gaming companies like:
Make Big Savings on Entertainment Products at GAME
GAME are running discounts and sales at all times of year, which can be found in the “Deals” section. You can choose e. g. between the Deal of the Day and a pre-owned sale. There are furthermore separate deals for customers that participate in the GAME Reward loyalty programme. The store also has special offers on Black Friday at the end of November and releases voucher codes regularly.
Shopping with game.co.uk – Registration, GAME Reward Programme and Trade-In
Many people choose to shop online at the GAME.co.uk store, rather than visiting GAME’s high street stores. That’s mainly because when you order online, many new releases are available with discounts of £5 or more (before any extra savings are applied). Ordering itself is simple, and uses a traditional shopping cart system. Customers have the choice to order as a guest or to register as a customer and save their personal information for the next order. They are furthermore asked to register with GAME’s loyalty scheme, which is called GAME Reward, and allows customers to accumulate reward points every time they make a purchase. These points are deposited in a GAME Wallet, which functions as an ordering terminal where customers can find out about new releases and use their points to buy them. You can also get a physical GAME Rewards card that can be linked to your online wallet by entering your card number, surname and postcode.
When you have some unwanted entertainment goods or played-through games laying around, GAME´s trade-in service might be an option. Just go to the “Trade-In” section and get the value of your item with the trade-in price checker and send the product via parcel to GAME. Alternatively, you can trade-in your electronics at your local store.
How to Pay for GAME’s Products
GAME accepts a wide variety of payment methods, aside from the GAME Wallet mentioned above. You can pay via MasterCard, VISA, Maestro and Solo debit and credit cards, and PayPal is also supported. However, American Express is currently not supported by game.co.uk.
Shipping From GAME
The online store offers free delivery for all UK customers and cheap delivery to EU and worldwide locations. On orders up to £75 free delivery is via Royal Mail 2nd class, and you can expect your packages within 2 to 3 business days. Orders from £75 to £150 are delivered with Hermes Tracking and are also free. DPD deliver GAME’s orders between £150 and £350 in value, and are also free of charge. Charges only start to apply if you need your order delivered first class or next day. Note that free delivery only applies to orders directly from GAME. Deliveries from individual sellers on the GAME marketplace may well have higher charges, so be sure to check.
How to Return Your Products to GAME
GAME offers a 30 day return and refund policy for all items ordered online. Be aware that only items returned with the seal intact can be refunded or exchanged. If you find that software is faulty, returns can take place within 3 months after the purchase respectively up to 12 months for hardware or 12 months for preowned items. When you are returning an item online, the first thing to do is contact GAME's Customer Service Team via the contact form on the website.
Then send your return to this address:
Game Retail Limited
Include your order number, the name of the item, an explanation of the fault and whether you desire a refund or a replacement. The costs for the return of unwanted items have to be paid by the customer. Customers paying via PayPal should also note that they cannot obtain a refund, but are permitted to exchange their goods under GAME’s returns policy. The return will take up to 10 working days.
Returning items is free if you take them to a GAME store. Please note that items purchased in-store cannot be returned by post.
Getting in Touch With game.co.uk via Social Media
As you’d expect from an electronics entertainment firm, GAME has an active social media presence. Channels include:
Another way to connect with GAME is via the firm’s app. The app is free to download and allows customers to manage their reward points and gift cards, as well as giving them a chance to see the latest releases and charts. The GAME app can be downloaded from the iTunes Store and from the Google Play Store.
GAME Reward App
You can write to GAME at:
GAME Customer Service
If you have any problems with GAME products, the best place to seek answers is the Tech Support Hub, which includes a live chat feature.
The main Customer Service Team can be reached at 020 8827 0099 and is available Monday to Saturday 8:00-20:00 and from 10:00-17:00 on Sundays. The tech support team is also available from 8:00-19:00 Monday to Saturday and 10:00-16:00 Sundays and Bank Holidays.
For any general queries regarding GAME, the firm offers a handy FAQ which should have most of the answers you need.
Buy Your Electronic Goods From GAME
You will find every GAME discount as soon as it is announced at the GAME HotUKDeals pages, so check our site regularly to save money on your electronics essentials.