The UK's largest retailer of outdoor leisure goods, GO Outdoors sells sports and adventure apparel, accessories and footwear, along with a full range of camping, cycling, climbing, horse-riding, skiing, fishing, caravanning and mountaineering gear. HotUKDeals rounds up all the best deals from GO Outdoors and presents them all on one dedicated page. read more
Just saved nearly £50 on a pair of walking boots by a quick price match at Go Outdoors. Not only do they match but they reduce by a further 10%. If you're shopping at Go Outdoors take your phone and g…
The home page of the online store at www.gooutdoors.co.uk lets you choose products by type of user – Men's, Women's, and Children's –, by activity – Walking, Camping, Tents, Rucksacks, Fishing, Cycling, Horse Riding, Skiing, Climbing, and Running –, or by brand at the Brand Shop.
Each web page at the site features a Thawte seal to confirm it uses Thawte SSL Web Server Certificates for enhanced security.
Essential Items for the Festival Season
Best Deals at GO Outdoors
GO Outdoors offers a variety of options to help you save money on purchases. The home page features a selection of the latest deals with links to inner pages featuring discounted lines. The sale section operates throughout the year and thousands of items are available at reductions by up to 85%. Please note that deals and discounts are only available to GO Outdoors Discount Card holders.
The GO Outdoors Discount Card is available for purchase for an annual fee of £5. The cards can be bought in stores and can be immediately used to make purchases. They can also be ordered online for home delivery. The card is valid for one year and provides a number of benefits including:
A minimum of 10% discount on every item.
Price guarantee through the Price Match Plus program.
Exclusive offers, early sales previews, and a heads up about new product lines.
The ability to use the Click and Collect system to buy online and pick up in a store.
GO Outdoors guarantees the lowest prices through its Price Match Plus scheme. If you're a Discount Card holder and find any item cheaper elsewhere within 7 days of purchase, GO Outdoors will beat it by 10%. You can claim in any store, via an online form at, or by telephone on 03300081555.
Shopping at the GO Outdoors Online Store
Clicking on a product at gooutdoors.com brings you to a dedicated product page, you can also enter your postcode to find out whether it's in stock to collect in-store.
You can either reserve your item for the free Collect in-store service or select the checkout which lets you choose your delivery method. If you reserve it in time, you can benefit from same day pick up at a store. You'll get a text or email when it's ready and they'll hold it for 24 hours. Collecting in-store requires a Discount Card so you'll be prompted to enter your membership details or apply for the card.
Shopping at GO Outdoors with a delivery option can be done as either a member or a guest.
gooutdoors.com: Accepted Payment Methods
GO Outdoors accepts all regular credit cards – Visa, MasterCard, and Maestro, and they also accept PayPal. The store uses the Verified by Visa system to enhance security for customers using visa credit or debit cards.
GO Outdoors Shipping Policies
Collect In-Store: You can choose to pick up your GO Outdoors online order at any physical store. Place your order before 20:00 for free next-day delivery to addresses on the UK mainland for most items. You can identify the most convenient outlet and check availability at the time of purchase.
Standard Delivery: This costs £4.95 and is free on orders of over £50 to UK addresses. Orders received before midnight will be dispatched the next day. Delivery time is within 5 working days. (Monday to Friday, excluding bank holidays).
Next Working Day Delivery: This costs £8.95. Orders received by 20:00 will be delivered the following day.
AM Delivery: AM Delivery costs £9.95 and offers delivery before noon the next day for orders received before 20:00. This service is not available for addresses in Northern Ireland, the Channel Islands, or the Scottish Highlands.
Delivery before 10:30: This costs £12.95 and offers delivery before 10:30 for orders made by 20:00 the previous day (this service is not provided for locations in the Scottish Highlands, Channel Islands or Northern Ireland).
Saturday Delivery: Orders received by 20:00 on Friday will be delivered on Saturday (not available for Northern Ireland, Channel Islands and Highlands addresses.)
GO Outdoors also ships to British Forces Post Offices for £4.95, to the Republic of Ireland for £7.95, and to International destinations at varying rates.
Collect+: Customers can also pick up their deliveries at Collect+ points around the country. The shipping charge is £4.95. You can choose this option at checkout and select your Collect+ store. You'll receive a collection code from Collect+ via email when your item arrives. Take this along with a photo ID to your chosen Collect+ point to pick up your package. Please note that certain items cannot be delivered to Collect+ due to size or weight limitations.
Returns and Refunds with GO Outdoors
Items can be returned within 30 days for exchange or refund. If the return is made within 14 days of receipt, the delivery charge is also refunded (but not the cost of returning the goods). Should you wish to exercise your legal rights to return faulty items, then the firm will cover collection or return costs. Call customer service on 0330 0081555 for advice on how to proceed.
Certain items must be either faulty or 'not as described' to qualify for a refund. Check the returns page for details.
Items will be replaced or repaired should they prove faulty within 12 months of purchase.
Goods can be returned in several ways:
Items can be returned to any GO Outdoors physical store (except Hathersage). Be sure to have your delivery note in hand. Orders made using PayPal cannot be returned to store.
Return via Collect+
Items can be returned to the company via Collect+, Royal Mail or by using a courier.
Collect+ offers a convenient way to return items as they are open late, 7 days a week.
Return by Post
Returns by mail should include the delivery note and be addressed to:
GO Outdoors Returns c/o Clipper Logistics Wellington Road Burton-on-Trent, DE14 2AB United Kingdom
Size and weight limits apply to Royal Mail (61 x 46 x 46cm/5kg) and Collect+ (60 x 50 x 50cm/10kg). If your order exceeds these limits, you can call customer services to arrange a collection.
The apps deliver frequent exclusive coupon offers from the merchant. Only GO Outdoors Discount Card holders can use the app as the membership number has to be entered for activation. Once done, you can use your phone as a discount card by scanning it at checkout.
GO Outdoors Contact Details
You can contact the GO Outdoors customer service via a telephone hotline at 0330 0081555 or email them via [email protected]. The service team is available from Monday to Friday at 8:00 to 19:30, on Saturdays from 9:00 to 17:30 and on Sundays from 10:30 to 16:30.
You can also reach them via post at their headquarters:
GO Outdoors Cuthbert House Arley Street Sheffield, S2 4QP United Kingdom
All the best deals for GO Outdoors are collected on a dedicated page at HotUKDeals.