Asda is one of the UK’s most famous supermarket retailers. Owned by Walmart since 1999, Asda has over 500 stores across the UK, where they sell everything from fruit and veg to their own branded clothing in the George product line. They also regularly run discount deals, all of which are collected at the Asda HotUKDeals pages. read more
Alternatively, you can shop online for Asda products at www.asda.com. Using the Asda website allows you to have the store’s goods delivered straight to your door and you can also use the click and collect service at any local Asda store.
Product categories at Asda
Asda has one of the most comprehensive product ranges of any UK retailer. Grocery product lines on the asda.com website include:
Fresh & Chilled Food – Including fruit and vegetables, meat, fish, dairy products, bread, cheese, desserts, and the firm’s organic “Free From” range.
Food Cupboard – This section includes items like breakfast cereals, confectionary, sauces, rice, pulses, noodles, pasta, nuts, crackers, tinned food and baking ingredients.
Frozen Food – Including all kinds of frozen dishes, from pizzas and garlic bread to fish, meat, vegetarian foods, ice cream, cakes, chips and world foods.
Drinks – Features tea, coffee, soft drinks like coke, orange juice or bottled water and a wide variety of alcoholic beverages.
Health & Beauty – Features men’s toiletries, women’s toiletries, cosmetics, hair care products, dental products, bathroom items, skin care products, fragrances and soap.
Laundry, Pet and Household – Items for around the home, such as detergent, washing powder, kitchen cleaner, pet food, cat litter, batteries, bulbs, vacuum bags, hardware tools, products for the car like shampoo, brushes and air fresheners.
Baby, Toddler and Kids – Includes baby food, milk, wipes, nappies, swimming accessories, cots and toiletries. There is a special section for maternity related items and plenty of branded toys.
Newsagent and Entertainment – Magazines and newspapers, stationery, video games, DVDs, books, CDs, electrical items, paint, toys and tobacco products.
Home and Outdoor – Garden items like lights, tools, compost and children’s toys, kitchen products, items for the bedroom and bathroom, decorations for the home and appliances.
Asda stocks many of its own items, including the popular George line of clothing. This is divided into:
George Clothing – With a full range of women’s and men’s everyday casual clothes, lingerie, clothes for toddlers and kids, holiday clothes and school uniforms.
George Home – Furnishings, bathroom items, kitchen goods, office items, garden goods and appliances.
As a low-price general retailer, Asda is always cutting prices on selected product lines. On the website, visitors can visit the special offers section, where they will find any current reductions, including multi-buy deals and money off. All of these deals can be added to your shopping trolley as normal and the discounts will be taken off when you complete the purchase.
Asda also runs regular New Year sales and is a major player in the Black Friday and Cyber Monday retail event that runs at the end of November.
Asda also offers a price guarantee to all of its customers. This states that if your goods are not 10 % cheaper at Asda than its competitors, the firm will refund the difference. Competitors are defined as Morrisons, Tesco, Sainsbury’s and Waitrose. You can see whether your bill qualifies by entering the barcode number on your in-store receipt here.
Asda Price Guarantee
Ordering Online From Asda.com
Shopping at asda.com and George is simple. All customers on the online store need to register their details before they can make a purchase. Registered users also receive regular updates from the firm and can manage their orders, including checking whether they qualify for the Asda price guarantee.
If you are shopping for groceries, you will be asked to choose a delivery slot that suits your schedule, or a Click and Collect time. You can make the process faster by entering your last in-store barcode. Everything that you bought then will be added to your shopping kart, saving time on regular shops. Grocery orders can also be changed up to midnight before the day of delivery/collection.
Payment Methods Accepted by Asda
Shoppers using the Asda online store can pay via their own Asda Credit Card, MasterCard, Delta, Maestro, VISA, VISA Electron, Solo, American Express and PayPal.
Shipping Options from Asda.com
Asda operates a variety of delivery options depending on how you want to receive your goods and how large your order is.
Click and Collect is free of charge. Customers can collect their items after 17:00 the next day, if they order before 21:00.
Standard Delivery to your home costs £2.95 and arrives within 5 working days.
Named Day delivery costs £4.50 (£9.95 for large products).
Next Day delivery costs £4.50 (£19.95 for large products).
All deliveries will come between 7:00 and 21:00, Monday to Saturday. Delivery is free on orders over £200 and home deliveries must be more than £25 in value.
Asda – Click and Collect
Returning Items to Asda
George offers a 100 day satisfaction guarantee and Asda will accept any returns within that time limit, offering a full refund or replacement. Note that this does not extend to hair accessories, pierced jewellery, mattresses or indoor and outdoor furniture.
To return an item at Asda, just follow these simple steps:
The easiest way is to re-package your items and return them to a local Asda store. When re-packaging your items, follow the instructions on the delivery note and include that delivery note with your goods.
Stick the Returns Label from that delivery note onto the outside of the parcel. It can also be printed out if you have lost the note.
Take this package to the Click & Collect desk at your local Asda.
You can also return items to any Collect+ location across the UK. In this case, visit the Collect+ webpage to find your nearest Collect+ location and print out the returns label.
Now, simply stick the label to your package and take it to the Collect+ location.
Returns can also be sent directly to Asda. Package up your items, include the returns note, and send them to:
PO Box 9564
For non-George products like appliances or cosmetics, Asda operates a 28-day returns guarantee. These items can be returned, but only if they are in a saleable condition.
Asda also has its own social media hub at where all of its social media content is aggregated.
Using the Asda Mobile App
Asda have created a handy mobile app that allows customers to select their groceries or other items and order them remotely. The app enables you to check prices while you are shopping, keep track of petrol prices, book delivery slots and receive special offers via notifications. The app can be downloaded from iTunes or from Google Play.
Asda App with In-Store Mode
If you have any queries about your order, Asda can be contacted via an online form on their website. Alternatively, you can call the Asda Customer Service Helpline: 0800 9526060 (normal business hours Monday to Friday).
Alternatively, you can write to Asda:
Asda Stores Limited
Great Wilson Street
The store also has a range of FAQs relating to its major product lines. Keep track of Asda’s most up to date discounts and make shopping there as cheap as possible by keeping an eye on the Asda HotUKDeals listings pages.