iD Mobile Deals & Sales for April 2017 - HotUKDeals
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iD Mobile Deals & Discounts

31
-110

ID Mobile 5gb of data 500 mins and 5000 texts plus data rollover £10.00pm plus £5.25 off (tcb)

12
£10.00 @ iD Mobile
iD Pay Monthly SIM Only GoTo (4G) - 1 month £10.00 500 minutes 5000 texts 5GB data Data Rollover Data Rollover is a free feature on all iD GoTo plans. It automatically rolls over unused month… Read More
iD Pay Monthly SIM Only GoTo (4G) - 1 month £10.00 500 minutes 5000 texts 5GB data Data Rollover Data Rollover is a free feature on all iD GoTo plans. It automatically rolls over unused month…
Anon32 Avatar5d, 20h agoFound 5 days, 20 hours ago12 Comments
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dan_is_the_man01
Stevie.Badman
what network do id piggyback off?
Three
they might be using three but you will get worser data speed and signal then three

also my sister cancelled theses last year and took 6month to cancel it but they tried chasing for the money but because she had proof she had cancelled they backed off

to beware when you come to cancelling because I bet I be getting the same problem when I do cancel mine

Edited By: accyuklad on Apr 19, 2017 09:38: change
do not go with theses

the signal always drops a lot or cant get internet data and I still got 1year of contract so I decided I not waiting that long I got a Vodafone new contract so I now no longer using id sim card and today I get a charge for £3 add on when I'm not even using the simcard

so it seems to me if they not making more money then the contract you joined they will make money by making it look like you wanted a bolt on
Thank you
iDmobile
rutters
If I switch from Tesco can I keep my number?
Hi rutters, if you get your PAC from Tesco, you can move your number across to iD once your account is active by using my.idmobile.co.uk.

Tempted by this but bad reviews are putting me off...
rutters
If I switch from Tesco can I keep my number?
Hi rutters, if you get your PAC from Tesco, you can move your number across to iD once your account is active by using my.idmobile.co.uk.
482

Sim only - 1.5GB 4G Data, 250 mins, 5000 texts @ just £5.00 a month, rolling @ ID Mobile

58
£5.00 @ iD Mobile
30 Days rolling 1.5GB of 4G data 250 mins 5000 texts Data rollover What more do you want for a fiver... Read More
30 Days rolling 1.5GB of 4G data 250 mins 5000 texts Data rollover What more do you want for a fiver...
jaques_kalis Avatar1w, 1d agoFound 1 week, 1 day ago58 Comments
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I too have had my credit score trashed for owing £1.88, don't cancel the direct debit as they won't bill you, I gave them 30 days notice, I've payed the £1.88 but my credit score says seriously in arrears (CARPHONE WAREHOUSE - ID), a email or bill would have been nice first before shifting on there customers, I'll never use them again, avoid as I can't get credit anymore now
Up until an hour ago I would have recommended these guys. I ordered a sim for my wife and I but found that we couldn't get a signal at home. We emailed them to cancel within the 14 day cooling off period and received emails confirming our contracts had been cancelled and a reference number as proof.

However we've just found out today when I logged into our MSE credit club account that they have marked both my wife's and my credit files as being £1 in default. Why I have no idea, we never used the sim cards, in fact hers wasn't even punched out of the plastic card it comes in. We've not received a bill or any communication since cancelling.

Luckily I kept the emails as proof of cancellation. Needless to say two complaints have gone in asking for our credit files to be corrected and for recompense for the damage to our excellent credit ratings.

Maybe we are unlucky but my advice is avoid.



Edited By: yorkie on Apr 21, 2017 14:21: grammar
Anon32
http://www.hotukdeals.com/deals/plusnet-mobile-double-everything-500-mins-1-000-texts-1gb-4g-data-great-for-low-2669892

Just for comparison this deal offers double the minutes less texts and a 2g network that is far superior to id mobile. If you need more data then this deal is good. If you need more mintues then the other deal is better!

This is a fair comment and qualifies for a like. :{
JumpMan1980
kos1c
Found their CS pretty decent. Went through with Twitter talking to a few CS agents. Had to cancel my contract as I took it out for my ex when we were dating.
Was advised to ring them up. Took no more than 10 minutes to get a disconnect date, and further information. 28th of April is my cancel date.
Very friendly agent on the phone.
Didn't bar the SIM at the time as my ex was still talking to me. But few days after I decided to get it barred, asked them via Twitter and they were happy to bar it for me without having to ring them up again.
How come you stopped talking? No really, please, we are all eager to know the in's and out's of your personal life. :{

I explained how the company helped me, and how they were willing to help over a 3rd party platform. You don't have to be a d*ck about it.
Ordered mine yesterday, one for partner today. Thanks again OP. 8)
-418

Apple iPhone 7 2000 minutes 5000 texts 10GB data 24 months £39.99 p/m upfront cost £169.99 - £1,129.75@ iD mobile

13
£1129.75 @ iD Mobile
Key features 4.7 inch display Water and dust resistance Stereo Sound Read More
Key features 4.7 inch display Water and dust resistance Stereo Sound
Ilkova Avatar2w, 4d agoFound 2 weeks, 4 days ago13 Comments
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Cold cold cold iD mobile appalling customer service(there based in South Africa) and if you don't believe how bad they are a quick google search and trustpilot shows how bad they are 1.1 out of 10 stay away
Unbelievably poor value there is not a cold enough button.
"Stereo Sound " OMG! I just bought two! Fire up the quattro :D
freezing cold from me http://i420.photobucket.com/albums/pp288/jill_schaal/ATT0001515pb.jpg
Without a doubt one of the worst deals on here
311

ID mobile 1,000 mins 5,000 texs and 3GB data £8.00 one month rolling contract

40
£8.00 @ iD Mobile
Sim which comes out top for medium users. If you're new to iD Mobile or soon to be out of contract with it, this cheap almost 'all-you-can-eat' deal could be for you given that for the vast majority 3… Read More
Sim which comes out top for medium users. If you're new to iD Mobile or soon to be out of contract with it, this cheap almost 'all-you-can-eat' deal could be for you given that for the vast majority 3…
Anon32 Avatar2w, 4d agoFound 2 weeks, 4 days ago40 Comments
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iDmobile
redant
However good the deal appears on paper, the dreadful Customer Service from ID mobile makes it extremely poor.
Hi redant, what is the issue you had which caused you to have this opinion, we're always working to improve things for our customers so we'd appreciate your feedback.


Where do I start? One of the worst experiences dealing with a Customer Services team. No problem ownership. Poor English. Broken promises. No escalation path. Money taken incorrectly. Refunds very slow. Refunds needing personal information over and above that already supplied etc etc etc.
What's the best way to get somebody to actually read and respond to a complaint at ID Mobile? I have had three separate people who have all completely ignored my request so far and sent me a load of barely relevant copypasta.
Expired
I'm on there £5 deal but find myself running out of minutes and occasionally data, can I just upgrade to this?
76

ID mobile 30 day rolling sim 1.5gb 250 mins 5000 texts £5.00pm (possible £5.05 TCB)

29
£5.00 @ iD Mobile
Looking at increasing my sim for a bit more data and thought it was worth giving it a go as it's only a 30 day rolling so not tied in. Read More
Looking at increasing my sim for a bit more data and thought it was worth giving it a go as it's only a 30 day rolling so not tied in.
kramvic Avatar1m, 4d agoFound 1 month, 4 days ago29 Comments
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would this work on samsung s3 mini. its a 3g phone but sim says 4g. Cant decide what 4g smart buget phone to get so monthly contract till some good offers come up.
timinata
I was using them since last year, over 9months now, and I am not happy neither recommend them. It is just my opinion, but they worked on it to make it like that.

Hi timinata, we are sorry to see you have not had a positive expereince with iD Mobile so far. What are the problems you have been experiencing?

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
I was using them since last year, over 9months now, and I am not happy neither recommend them. It is just my opinion, but they worked on it to make it like that.
sarkymark1
Carphone Warehouse offer 1GB of data, 250 mins and 5000 texts for £5.00. Not quite as good as this deal, but Quidco have a £25 cashback for a new 12 month sim only deal. Could be worth a punt.https://www.carphonewarehouse.com/sim-only/pay-monthly.html?intcmp=LP_SIMOTEST_VIEWALL_210217#!/sort/t_recurring_charge%7Ct_upfrontprice%7Ct_usg_data_desc

Hi sarkymark1, the £5 deals are not available as 12 month plans so wouldn't qualify for cashback.
Carphone Warehouse offer 1GB of data, 250 mins and 5000 texts for £5.00. Not quite as good as this deal, but Quidco have a £25 cashback for a new 12 month sim only deal. Could be worth a punt.
https://www.carphonewarehouse.com/sim-only/pay-monthly.html?intcmp=LP_SIMOTEST_VIEWALL_210217#!/sort/t_recurring_charge%7Ct_upfrontprice%7Ct_usg_data_desc
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Looks like the masses don't currently like S6 or S7 deals. They are all usually cold. Not surprised this is cold though. S6 has been out for nearly 2 years now and there's been a lot of bad press about ID if you want to leave them.
zombrex
i'm on unlimited minutes unlimited texts 7gb data for £21 with Vodafone this started 12 months ago, in comparison this is freezing


That's good !!!
i'm on unlimited minutes unlimited texts 7gb data for £21 with Vodafone this started 12 months ago, in comparison this is freezing
Nope, nope and nope. Not when there's an s8 on the horizon
741

SIM only deal - iD (Operated By 3) £5.00 per Month - 1.5GB Data. 250mins. 5000texts.

93
£5.00 @ iD Mobile
Limited time offer! 1.5GB 4G data 250 mins 5000 texts 1 month £5.00 Compare to Other Sim Only deals at £5.... This Offer Seem's like you can't go wrong.... Read More
Limited time offer! 1.5GB 4G data 250 mins 5000 texts 1 month £5.00 Compare to Other Sim Only deals at £5.... This Offer Seem's like you can't go wrong....
biggboss Avatar2m, 3d agoFound 2 months, 3 days ago93 Comments
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Which network do they use?
bresslaw73
iDmobile
bresslaw73
I'm leaving these - terrible customer service.
Hi bresslaw73, what's the problem that you've had dealing with customer services?
If you need any help getting things sorted please contact us via social media so we can help.
facebook.com/idmobileuk
twitter.com/id_mobile_uk
It is now sorted via facebook, you have repaid the money I paid after admitting that your Customer Services were wrong and had not deactivated my second sim when requested. ID had sent me a letter saying that you were going to pass the £10 debt to a debt collection agency - I hope that this has not affected my credit rating. It seems that if you want to get action from your ID you have to resort to places like this or social media, your Customer Services team are hopeless. When I said I was leaving their attitude was "ok great, we will disconnect on 18th March - have a nice day and is there anything else I can do for you?"

Hi bresslaw73, we are disappointed to hear you have not had a great service from the Customer Service Team, are you able to contact our Social Media Team with details of this? They will be able to escalate this to the Customer Services Managers to address. We appreciate you sharing this experience with us, we are always looking for ways in which we can improve our service and do rely on customer feedback to make sure the service we do offer is first class at all times.

If you speak to our Social Media Team they can also address your concerns regarding your credit file and can hopefully put your mind at ease.

- iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
thethinwhiteduke
This deal is finished now - no?
Hi there, this deal has now finished, however, you can find all of our current deals here on our website: https://www.idmobile.co.uk/

If you need any assistance, please do not hesitate to contact us as we are always happy to help.

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
wacko911
Had to phone iD to get my voicemail turned off on my new SIM and was expecting a nightmare after reading all the post on here. Must say customer service was first class.
Thank you for sharing your experience, we are glad to see you found it easy to turn your voicemail off. We are always happy to help so if you need a\nything please do not hesitate to contact us.

-iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
This deal is finished now - no?
267

id mobile £10.00 1 month contract Flexible cap on spending 500 minutes 5000 texts 5GB data PLUS free £5 OFF @ ID Mobile

49
£10.00 @ iD Mobile
1 month contract Flexible cap on spending 500 minutes 5000 texts 5GB data £5 for all new 1 month sim only contract http://www.quidco.com/id-mobile/ Read More
1 month contract Flexible cap on spending 500 minutes 5000 texts 5GB data £5 for all new 1 month sim only contract http://www.quidco.com/id-mobile/
ismaildeals123 Avatar2m, 4d agoFound 2 months, 4 days ago49 Comments
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noelphobic
iDmobile
noelphobic
I've looked at the upgrade options on my account, and this isn't one of them. It seems odd, considering it gives me the option to downgrade - currently paying £10 a month and it's given me the option to move to a £4 a month deal. I've sent them a Facebook message. If I don't get a response I'll ring them tomorrow and if they won't move me on to this deal I'll ask for my PAC. Thinking of moving anyway.
Hi, noelphobic. Have you had a response via Facebook? They usually respond pretty quickly.
iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
They did respond promptly and my data allowance has now been increased to 5GB, which I'm really pleased with so will be continuing with my SIM only plan for my phone for the foreseeable future.
Unfortunately I will be cancelling the iD data only plan that I use for my MiFi, as EE are currently offering 32GB for £14.50 and I'm paying £15 for 5GB. I did ask but iD were unable to match it or offer me anything better than my current deal.
Unfo

Hi, noelphobic. We are so pleased to hear that the Social Team were able to assist you an resolve your issue, thanks so much for your response!

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
iDmobile
noelphobic
I've looked at the upgrade options on my account, and this isn't one of them. It seems odd, considering it gives me the option to downgrade - currently paying £10 a month and it's given me the option to move to a £4 a month deal. I've sent them a Facebook message. If I don't get a response I'll ring them tomorrow and if they won't move me on to this deal I'll ask for my PAC. Thinking of moving anyway.
Hi, noelphobic. Have you had a response via Facebook? They usually respond pretty quickly.
iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk

They did respond promptly and my data allowance has now been increased to 5GB, which I'm really pleased with so will be continuing with my SIM only plan for my phone for the foreseeable future.

Unfortunately I will be cancelling the iD data only plan that I use for my MiFi, as EE are currently offering 32GB for £14.50 and I'm paying £15 for 5GB. I did ask but iD were unable to match it or offer me anything better than my current deal.

Unfo
Threlly
I had a few 'words' with iD.
They've offered to upgrade me to the new deal as an existing customer.
I'll report back when it's complete.
Watch this space.

Hi Threlly, did everything go ok? Do you require any assistance?

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
noelphobic
I've looked at the upgrade options on my account, and this isn't one of them. It seems odd, considering it gives me the option to downgrade - currently paying £10 a month and it's given me the option to move to a £4 a month deal. I've sent them a Facebook message. If I don't get a response I'll ring them tomorrow and if they won't move me on to this deal I'll ask for my PAC. Thinking of moving anyway.

Hi, noelphobic. Have you had a response via Facebook? They usually respond pretty quickly.

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
bingbing1
iDmobile
bingbing1
Definitely not the network to be with when you want to cancel. All cancellation requests are ignored until well after a month or two have passed. Therefore you hAve no choice but to pay for them months line rental even though you didn't want to use their services. Horrible service when it comes to leaving them. Never again for me unfortunately
Hi bingbing1, if there has been a problem when processing your cancellation then we apologise for this, how did you request cancellation in the first instance?
Requested cancellation by phone. The lady on the other end said she has put the cancellation request through, and it will be cancelled. Come next month, its still not cancelled. Therefore rang them again, the lady on the other end said she will put the request through for cancellation, as it was NOT done the month before.so had to pay for another months useage! Too much hassle cancelling. And the only reason i wanted to cancel in first place was because network was horrible in my area, other than that i was on a good deal, with low line rental and enough data, mins, txt for my needs. The only issue i have with ID mobile is not acting upon a customers request.

Hi
bingbing1, we are disappointed to hear you had this issuse with your cancellation, we do appreciate your frustrations and if you would like us to look into this please contact our Social Media Team and raise your concerns there.

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
86Expired

iD Mobile Sim Only 500 minutes / 5GB Data / 5000 texts for £10.00 per month plus £5 Quidco

34
£10.00 @ iD Mobile
Not a bad deal for a decent amount of minutes and data (4G) iD Pay Monthly SIM - £10 pcm plus £5 with Quidco 500 minutes 5000 texts 5GB data Extra 500MB during the first month, and you Read More
Not a bad deal for a decent amount of minutes and data (4G) iD Pay Monthly SIM - £10 pcm plus £5 with Quidco 500 minutes 5000 texts 5GB data Extra 500MB during the first month, and you
agustinsrr Avatar2m, 3w agoFound 2 months, 3 weeks ago34 Comments
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zippy422
Can you supply an email address where I can forward my correspondence with Quidco ??

Hi zippy422, it would be best to get in touch with our social media team to get this looked at.

facebook.com/idmobileuk
twitter.com/id_mobile_uk
iDmobile
zippy422
iDmobile
zippy422
iD mobile refused to pay my Quidco cashback after I got a SIM only deal, so don't bank on cash back!!
Hi The_IMF, all cashback offers through Quidco must be fulfilled by Quidco themselves so we would suggest contacting them to chase this up.
Quidco stated that ID Mobile declined the cashback after I put my claim in?
Hi Zippy422, All Cashback would go through Quidco as this was an offer they were running at the time. We would advise you chase this up with them.
Can you supply an email address where I can forward my correspondence with Quidco ??
zippy422
iDmobile
zippy422
iD mobile refused to pay my Quidco cashback after I got a SIM only deal, so don't bank on cash back!!
Hi The_IMF, all cashback offers through Quidco must be fulfilled by Quidco themselves so we would suggest contacting them to chase this up.
Quidco stated that ID Mobile declined the cashback after I put my claim in?

Hi Zippy422, All Cashback would go through Quidco as this was an offer they were running at the time. We would advise you chase this up with them.
iDmobile
zippy422
iD mobile refused to pay my Quidco cashback after I got a SIM only deal, so don't bank on cash back!!
Hi The_IMF, all cashback offers through Quidco must be fulfilled by Quidco themselves so we would suggest contacting them to chase this up.
Quidco stated that ID Mobile declined the cashback after I put my claim in?
They are an administrative nightmare. Avoid lie the plague.
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Failed
6Expired

500MB free bonus data until midnight Saturday 28th January @ idMobile

10
£0.00 @ iD Mobile
Handy for anyone considering Three/iD - a free boost We have reached 500,000 customers! To celebrate, we're giving you 500MB free data on all new SIM only and pay monthly phone plans. Hurry - o… Read More
Handy for anyone considering Three/iD - a free boost We have reached 500,000 customers! To celebrate, we're giving you 500MB free data on all new SIM only and pay monthly phone plans. Hurry - o…
seaniboy Avatar2m, 3w agoFound 2 months, 3 weeks ago10 Comments
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seaniboy
mtuk1
It's not Three/ID. It's ID powered by the Three network. They're totally separate.
'ID' is not powered by Three, (its iD like I posted) & Dixons Carphone pay their own utility bills.

Your whole point is a contradiction, if they were completely seperate they would be on a o2/Voda/EE signal.

It's a virtual (Three) network. Why when I post deals I usually put the (providing network) in brackets after the reseller in deal titles. People then never need to ask anyone who is the provider because we have educated them along the way by a simplistic method :)



You posted it was Three/iD. That gives the impression that it's run by Three when it isn't. Who's talking about utility bills? Are you being obtuse on purpose? Powered by Three means they provide the mobile network. Which is exactly what I said. So don't try and make out I'm wrong when it's you that's wrong.

Edited By: mtuk1 on Jan 27, 2017 18:00: .
iDmobile
mtuk1
It's not Three/ID. It's ID powered by the Three network. They're totally separate.
Hi mtuk1, iD is its own network but does use Three's masts, I hope this makes it a little clearer.


That's what I said if you take time to read and actually understand what I posted?

Edited By: mtuk1 on Jan 27, 2017 17:59: .
mtuk1
It's not Three/ID. It's ID powered by the Three network. They're totally separate.
Hi mtuk1, iD is its own network but does use Three's masts, I hope this makes it a little clearer.
mtuk1
It's not Three/ID. It's ID powered by the Three network. They're totally separate.
'ID' is not powered by Three, (its iD like I posted) & Dixons Carphone pay their own utility bills.

Your whole point is a contradiction, if they were completely seperate they would be on a o2/Voda/EE signal.

It's a virtual (Three) network. Why when I post deals I usually put the (providing network) in brackets after the reseller in deal titles. People then never need to ask anyone who is the provider because we have educated them along the way by a simplistic method :)
How have they managed that many customers, maybe it's people singing up but not minus the number leaving!
-64

ID Mobile (Three) launch pay as you go

27
£0.00 @ iD Mobile
You can now get a payg sim instore at Carphonewarehouse Rates match 3's 3p2p1p min/text/MB plan Calls to non-standard 07 numbers* 3p X) Picture messages (up to 300kb) 5p :D Top ups from £5… Read More
You can now get a payg sim instore at Carphonewarehouse Rates match 3's 3p2p1p min/text/MB plan Calls to non-standard 07 numbers* 3p X) Picture messages (up to 300kb) 5p :D Top ups from £5…
seaniboy Avatar2m, 4w agoFound 2 months, 4 weeks ago27 Comments
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seaniboy

You can now get a payg sim instore at Carphonewarehouse
Rates match 3's 3p2p1p min/text/MB plan
Calls to non-standard 07 numbers* 3p X)
Picture messages (up to 300kb) 5p :D
Top ups from £5
Bundles available:
£5 125 min, 500 texts, 100MB for low users.
£10 500 mins Unlimited texts 1GB data
(400 MORE mins than Three & UNLIMITED TEXTS)
£15 for 1000 min, UNLIMITED texts, 4GB
(Double the minutes of Three's £25 All in One less data so it is aimed at yappers not data'rers)
ID payg add-ons:
Calls
500 mins £10.00
Data
500MB Data – One Off Boost £5.00
1GB Data – One Off Boost £10.00
4GB Data – One Off Boost £15.00https://www.idmobile.co.uk/help-and-advice/call-charges
Calling internationally in most cases is cheaper payg than monthly sim (international texts 30p) https://www.idmobile.co.uk/help-and-advice/international-call-charges
"If you purchase your first bundle online with your Pay-as-you-go SIM, this will last 35 days" wonder if you can get a sim & £5 topup instore and buy the bundle online ? Doubtful, but you never know!
I take it the Data is supposed to be 4g where available?
seaniboy
plumberman01
seaniboy
plumberman01
i have id mobile and its pretty poor where i live..and to be honest everywhere ive travelled :/ looking to change, just glad im on a 30 day contract x
That will be the 3G/4G Three network for you, if you are a plumber as username suggests you need a 2G network to use as well....3 is the only network not with a 2G backup - used to be able to roam to Orange pre EE.
Any network but Three for 2G.
oh thanks i wasnt aware..not technical :/ and its my o/h who is the plumber but hes on the same deal..need to find a solution.
For business o2 or it's resellers, I know in the Highlands west some people swear by Voda. Voda care is shocking though, it's not care at all.
EE have own staff care, the only UK telco who does not outsource.
What plan is he on ?
What area does he cover ?
myself and other may be able to help with some advice
hia we are in warrington, cheshire and hes always local working. We just have the £7 id tariff and our own phones..we dont live for them as mines an old sony z :/ could do with replacing at some point but i just havent had time to think about it really. We use mobile internet but its a small amount mainly if he needs to check out BBC sports ;) and me facebook... i gab more calls maybe 2hrs a month max (my plan isnt enough really) and texting is hardly anything..

appreciate any suggestions thank you x
seaniboy
muddassarsardar
seaniboy
rarrar
The top up balance on Three PAYG 123 does not expire as long as you use the phone.
As has been mentioned u get 150MB free data on every topup with 3, so do £5 top ups.
Also use topup balance to buy a bundle to get Three at Home when abroad.
So not really any advantage over a proper 3 PAYG sim.
Not for you, but 400 more mins for a current All in One £10 UK user, thats £12 in real terms = £22 a month on Three payg or £10 on ID

Same as £15 bundle for 1000 minutes, for those who dont need AYCE data and 4GB covers - thats a £15 saving on Three payg 321 rates after a £25 All in One spend = £40 all in, or £15 with ID.

Mobile use is a individual thing, these ID mobile bundles are great for heavier callers/texters than Three offers in its Add-Ons. For data over 4GB best with Three PAYG Add-Ons and 321 rates. These ID plans are not about data users like Three, but using a phone as a phone ;)





why are u comparing pay as you go if u want that much three have pay monthly on good offers at mment aswell confusing the way ur comparing things. surely u would look overall for ur usage not just pay as you go if u wanted a differnet combo.
People don't want/get credit, kids, budgeting...of course I'm going to compare Three payg and it's resellers payg plans LOL

People sometimes stick to one network but resellers in that network.


I see ur point there. Are u aware some networks allow u to cap any chargeable calls text data I think 3 is one of them. I personally don't have 3 contract I just use what ever works out cheapest I had vectone for almost a year for calls they had free vectone to vectone calls for over 1 year and I think last month stopped the free calls. I don't use many minutes as most people use whatsapp these days so if it was data the three seems be cheapest at 8gb 600 mins utd text 13 quid and 4gb for 10 quid no doubt with quidco topcashback will be cheaper but these offers keep coming in and off so maybe best wait. for them on pay as you go there's other networks which offer 123 and there's the 1p network which isn't really a pay as you go which it says at it takes £5 a month off u wether u use it or not if u do use it then that is probably the cheapest pay as you go plan at moment.
rodman
same prices as giffgaff (O2 network)
Giffgaff have 3-2-1 rates now as well ? (_;)
muddassarsardar
seaniboy
rarrar
The top up balance on Three PAYG 123 does not expire as long as you use the phone.
As has been mentioned u get 150MB free data on every topup with 3, so do £5 top ups.
Also use topup balance to buy a bundle to get Three at Home when abroad.
So not really any advantage over a proper 3 PAYG sim.
Not for you, but 400 more mins for a current All in One £10 UK user, thats £12 in real terms = £22 a month on Three payg or £10 on ID

Same as £15 bundle for 1000 minutes, for those who dont need AYCE data and 4GB covers - thats a £15 saving on Three payg 321 rates after a £25 All in One spend = £40 all in, or £15 with ID.

Mobile use is a individual thing, these ID mobile bundles are great for heavier callers/texters than Three offers in its Add-Ons. For data over 4GB best with Three PAYG Add-Ons and 321 rates. These ID plans are not about data users like Three, but using a phone as a phone ;)





why are u comparing pay as you go if u want that much three have pay monthly on good offers at mment aswell confusing the way ur comparing things. surely u would look overall for ur usage not just pay as you go if u wanted a differnet combo.
People don't want/get credit, kids, budgeting...of course I'm going to compare Three payg and it's resellers payg plans LOL

People sometimes stick to one network but resellers in that network.
255

ID Mobile flash sale. Shockproof data 1.5GB £5 per month, 5GB £10.

46
£0.00 @ iD Mobile
I tried posting this and the url didn't show. Someone asked for a link, I added one and then the post disappeared. I think I may have broken a rule. Anyway the deal appears to be this weekend only,… Read More
I tried posting this and the url didn't show. Someone asked for a link, I added one and then the post disappeared. I think I may have broken a rule. Anyway the deal appears to be this weekend only,…
CheapCheap Avatar3m, 1d agoFound 3 months, 1 day ago46 Comments
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legohead1977
I ordered two for my kids however ordered one GoTo plan in error. Called ID to see if I can upgrade or amend the plan and told no. Only thing I can do is cancel under the 14 day policy and apply for a new contract. I do this and get declined due to "credit rating". I have never been refused credit before and check my Experian report just in case and my score is over 950.
I call ID and then in around about way get told they have limits of two per customer. I now have a red ! On my credit file as a result.
I used to work for Three and due to staff deals I at one time had several phone contracts and Broadband deals for the family in my name. This is a capped £5 sim only! Annoyed is an understatement.

Hi legohead1977, if you contact our Social Media Teams on Facebook or Twitter they can help you with this.

Facebook: https://www.facebook.com/idmobileuk/?ref=br_tf

Twitter: @iD_Mobile_UK
I ordered two for my kids however ordered one GoTo plan in error. Called ID to see if I can upgrade or amend the plan and told no. Only thing I can do is cancel under the 14 day policy and apply for a new contract. I do this and get declined due to "credit rating". I have never been refused credit before and check my Experian report just in case and my score is over 950.
I call ID and then in around about way get told they have limits of two per customer. I now have a red ! On my credit file as a result.

I used to work for Three and due to staff deals I at one time had several phone contracts and Broadband deals for the family in my name. This is a capped £5 sim only! Annoyed is an understatement.
seaniboy
iDmobile
seaniboy
iDmobile
user777
usually, when you cancel a contract (any contract) it doesn't end 30 days after you tell them you want to leave..., just saying.... cos there are always plenty of people telling how they cannot cancel their contracts...
Hi user777, if you're on a SIM only rolling contract, you can either request a PAC and move your number to another network or we can process a 30-day disconnection. This can be requested via the phone on 0333 003 7777, https://www.idmobile.co.uk/email-us or via social media.
iD - Question, if a iD paying user wants to upgrade to sim only or monthly handset what is the procedure?
Hi seaniboy, unfortunately, we do not offer upgrades for PAYG customers but they may be eligible to take out a contract and can do this in-store, online or over the phone. Details can be found on our websit here:https://www.idmobile.co.uk/help-and-advice/coverage
Yes yes but you missed the point - what about moving mobile number from iD payg to iD monthly, procedure please

Hi seaniboy, at this time we don't have a process to move from PAYG to SIM only or plans with phones. this is something that we're working on for the future.
iDmobile
seaniboy
iDmobile
user777
usually, when you cancel a contract (any contract) it doesn't end 30 days after you tell them you want to leave..., just saying.... cos there are always plenty of people telling how they cannot cancel their contracts...
Hi user777, if you're on a SIM only rolling contract, you can either request a PAC and move your number to another network or we can process a 30-day disconnection. This can be requested via the phone on 0333 003 7777, https://www.idmobile.co.uk/email-us or via social media.
iD - Question, if a iD paying user wants to upgrade to sim only or monthly handset what is the procedure?
Hi seaniboy, unfortunately, we do not offer upgrades for PAYG customers but they may be eligible to take out a contract and can do this in-store, online or over the phone. Details can be found on our websit here:https://www.idmobile.co.uk/help-and-advice/coverage

Yes yes but you missed the point - what about moving mobile number from iD payg to iD monthly, procedure please
seaniboy
iDmobile
user777
usually, when you cancel a contract (any contract) it doesn't end 30 days after you tell them you want to leave..., just saying.... cos there are always plenty of people telling how they cannot cancel their contracts...
Hi user777, if you're on a SIM only rolling contract, you can either request a PAC and move your number to another network or we can process a 30-day disconnection. This can be requested via the phone on 0333 003 7777, https://www.idmobile.co.uk/email-us or via social media.
iD - Question, if a iD paying user wants to upgrade to sim only or monthly handset what is the procedure?

Hi seaniboy, unfortunately, we do not offer upgrades for PAYG customers but they may be eligible to take out a contract and can do this in-store, online or over the phone. Details can be found on our websit here:

https://www.idmobile.co.uk/help-and-advice/coverage
-116

Alcatel Pop 4 Black - £7.50 A Month - iD Mobile £0 Upfront cost

5
£0.00 @ iD Mobile
CHARACTERISTICS DISPLAY 5' HD IPS 1280 x 720 pixels Full Lamination Oleophobic coating 16.7m color display Capacitive screen 5 point touch with gesture CONNECTIVITY GSM Quadband 850/900/18… Read More
CHARACTERISTICS DISPLAY 5' HD IPS 1280 x 720 pixels Full Lamination Oleophobic coating 16.7m color display Capacitive screen 5 point touch with gesture CONNECTIVITY GSM Quadband 850/900/18…
sadiqalhadi05 Avatar3m, 2d agoFound 3 months, 2 days ago5 Comments
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sadiqalhadi05
lazyfatboy
It's a low-end spec and kids will be disappointed if you get it them as they will quickly run out of space. Also, you sound like a salesperson.

Nope just a 15-year-old behind a screen just to see if this phone is good trying to persuade them


What is that supposed to mean?
lazyfatboy
It's a low-end spec and kids will be disappointed if you get it them as they will quickly run out of space. Also, you sound like a salesperson.

Nope just a 15-year-old behind a screen just to see if this phone is good trying to persuade them
It's a low end spec and kids will be disappointed if you get it them as they will quickly run out of space. Also, you sound like a salesperson.
JKTS9612
would not recommend this phone.. most of the storage space is taken by pre-installed apps & android system.. Moto E3 is better on Tesco Mobile, that's £7.50 a month, and a much better phone.. that also comes with 500 Mb (opposed to this with 250mb).

To be honest, it is a great phone if your a somebody who likes to take photos and selfies on daily basis and this is for the more for the younger generation as they like using social media parents would want to buy them as this as a first phone instead of an iPhone 7 or Samsung s7.

With a 5 Mpxl front-facing camera and an 8 Mpxl one on the back,
your photos will look crisp every time - even in low lightening.
And you needn't be shy with the frequency of snaps; a super large battery ensures it remains in power, even when you've taken enough pictures to fill an album twice over! In all conditions, POP 4 will help you capture beautiful memories - as well as make them.
would not recommend this phone.. most of the storage space is taken by pre-installed apps & android system.. Moto E3 is better on Tesco Mobile, that's £7.50 a month, and a much better phone.. that also comes with 500 mb (opposed to this with 250mb)..
-125

iPhone 6s 32gb, 600 mins, 5k txts, 1gb data - £25.50 @ ID Mobile £612.00

7
£612.00 @ iD Mobile
Best price I can find for a 32gb iPhone 6s, comes with 600 minutes, 5000 texts and 1gb of data for £25.50 a month with no upfront costs and £20 quidco if you can get it :) Contract is for 24 months… Read More
Best price I can find for a 32gb iPhone 6s, comes with 600 minutes, 5000 texts and 1gb of data for £25.50 a month with no upfront costs and £20 quidco if you can get it :) Contract is for 24 months…
phantomhobo Avatar3m, 1w agoFound 3 months, 1 week ago7 Comments
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iDmobile
badasschris
seems a good deal. only bad thing is the network.
Hi badasschris, what makes you feel this way about iD Mobile?


Hey what network do iD mobile use (e.g. like Tesco use O2 and BT use EE)
badasschris
iDmobile
badasschris
seems a good deal. only bad thing is the network.
Hi badasschris, what makes you feel this way about iD Mobile?
Sorry but you did ask. I signed up for a 30 day deal and cancelled when I got the sim (wanting to only use for 1 month). I phone your cs (very nice and polite) who said no problem. Unfortunately you never stopped charging me each month for 4 months (each time I'd call get a refund and then it would happen again) Then I cancelled the dd and you kept sending late payment emails and adversely affected my credit score and even passed on the "debt" to a collections company. After a few tweets you did eventually remove the bad credit ratings.
Its a shame as the network is decent and the cs seems very nice but I don't ever want to go through that hassle again

Hi, we're pleased to hear this was resolve for you via our Twitter Team. We are sorry for the experience you received prior to this, but we thank you for taking the time to feed this back to us, to help us improve our service's for the future.
iDmobile
badasschris
seems a good deal. only bad thing is the network.
Hi badasschris, what makes you feel this way about iD Mobile?
Sorry but you did ask. I signed up for a 30 day deal and cancelled when I got the sim (wanting to only use for 1 month). I phone your cs (very nice and polite) who said no problem. Unfortunately you never stopped charging me each month for 4 months (each time I'd call get a refund and then it would happen again) Then I cancelled the dd and you kept sending late payment emails and adversely affected my credit score and even passed on the "debt" to a collections company. After a few tweets you did eventually remove the bad credit ratings.
Its a shame as the network is decent and the cs seems very nice but I don't ever want to go through that hassle again
badasschris
seems a good deal. only bad thing is the network.
Hi badasschris, what makes you feel this way about iD Mobile?
seems a good deal. only bad thing is the network.
313

ID mobile £5.00 per month now DATA ROLLOVER

59
£5.00 @ iD Mobile
£4, £5 and £10 per month deals now have data rollover. These are the usual cheap ID mobile deals but with included data rollover. Read More
£4, £5 and £10 per month deals now have data rollover. These are the usual cheap ID mobile deals but with included data rollover.
CheapCheap Avatar3m, 1w agoFound 3 months, 1 week ago59 Comments
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CheapCheap
For anyone who is interested. ID currently have shockproof 1.5GB data at £5 per month. (For this weekend only though. 21/01/2017,22/01/2017). Search HotUK for my post on this.

Thanks for sharing, Cheap Cheap!
khanskviva
terrible service. hardly ever any reception
Which part of UK are you in?
For anyone who is interested. ID currently have shockproof 1.5GB data at £5 per month. (For this weekend only though. 21/01/2017,22/01/2017). Search HotUK for my post on this.
iDmobile
Pateo
iDmobile
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Hi, has the lost SIM card been barred for you now, if so, please confirm if you have now received your replacement SIM card and if there were any charges incurred during the time you lost the SIM card to the time the account was barred?
Hi idmobile is there a voicemail option available with the £5 pm Sim?
Pateo
iDmobile
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Hi, has the lost SIM card been barred for you now, if so, please confirm if you have now received your replacement SIM card and if there were any charges incurred during the time you lost the SIM card to the time the account was barred?
Hi idmobile is there a voicemail option available with the £5 pm Sim?
Hi, voicemail is available for plans with iD Mobile.
RU allowed to give a link?
Pateo
iDmobile
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Hi, has the lost SIM card been barred for you now, if so, please confirm if you have now received your replacement SIM card and if there were any charges incurred during the time you lost the SIM card to the time the account was barred?
Hi idmobile is there a voicemail option available with the £5 pm Sim?

Pateo
iDmobile
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Kandyman
iDmobile
Kandyman
Be aware ID mobile customer services are closed from 8pm, so if your phone is lost or stolen, you have to wait till 8 the next day to get it locked.
Hi Kandyman, have you had an issue calling after 8pm as you should be able to report lost sims or phones 24 hours a day.
You're right we should, perhaps it is possible, I would suggest it should be an obvious choice when calling customer services. Each apparently obvious option failed, as you were closed. That recorded message would be the perfect place to advise about emergency contact. To make it worse, come 8am,your systems were down "can you try calling again in 2 hours".
Hi, has the lost SIM card been barred for you now, if so, please confirm if you have now received your replacement SIM card and if there were any charges incurred during the time you lost the SIM card to the time the account was barred?
Hi idmobile is there a voicemail option available with the £5 pm Sim?

Hi, voicemail is available for plans with iD Mobile.
-61

Apple iPhone 7 32GB 600 minutes 5000 texts 1GB data upfront cost £79.99 monthly cost £29.50 for 24 mths £787.99 @ iD Mobile

12
£787.99 @ iD Mobile
Apple iPhone 7 Colour: Black 32GB 600 minutes 5000 texts 1GB data Upfront cost £79.99 Monthly cost £29.50 Free next day delivery Works out at £32.83 a month over 24 months Read More
Apple iPhone 7 Colour: Black 32GB 600 minutes 5000 texts 1GB data Upfront cost £79.99 Monthly cost £29.50 Free next day delivery Works out at £32.83 a month over 24 months
sarahriley33 Avatar3m, 2w agoFound 3 months, 2 weeks ago12 Comments
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Mobile companies are not making money from calls or text. Data use is on the up, limit data and welcome back to profits.
Shoppaholic16
[url=http://www.mobiles.co.uk/vodafone-apple-iphone-7-32gb-black.html?[/url]

This deal is even better

No, it isn't.
1. Poor service dealer - requesting twice as much documents for contract as target operator
2. Worst, most complained mobile operator on the market.


Edited By: niceroundpound on Jan 07, 2017 12:16
adamnsu
You need atleast 2 to 3 gb for a semi light user these days. But still a decent deal for a new IPhone

Not really, many users have wifi access for most of the day (home/office/home) and 1GB is more than enough.
adamnsu
You need atleast 2 to 3 gb for a semi light user these days. But still a decent deal for a new IPhone
You could buy the phone on a sim free deal like this one?
https://www.carphonewarehouse.com/apple/iphone-7.html?

Edited By: niceroundpound on Jan 07, 2017 12:17: .
http://www.mobiles.co.uk/vodafone-apple-iphone-7-32gb-black.html?
This deal is even better

Edited By: niceroundpound on Jan 07, 2017 12:16: .
286

Apple iPhone SE 64GB - from £21.50 per month (no upfront cost) - iD Mobile

39
£0.00 @ iD Mobile
Just found this while looking for a phone for my son and couldn't see it posted on here. This is a contract deal for an iPhone SE 64GB on a 24 month contract with no upfront cost. 3 contracts ar… Read More
Just found this while looking for a phone for my son and couldn't see it posted on here. This is a contract deal for an iPhone SE 64GB on a 24 month contract with no upfront cost. 3 contracts ar…
killer_cob Avatar3m, 2w agoFound 3 months, 2 weeks ago39 Comments
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DEALS4EVA
iDmobile
DEALS4EVA
**Just one thing to bear in mind with ID mobile, at least regarding an iPad data sim - IT IS VERY EXPENSIVE IF YOU GO OVER YOUR DATA.
Don't say you weren't warned :p
Hi there, DEALS4EVA,
Have you had an issue with data charges?
No issue other than I felt it was expensive for what extra data I used. I was charged almost £13.00 for going over my data by 592MB.
So I'll let everyone else make their mind up on wether that's expensive or not.

Hi DEALS4EVA, we offer the iD App to enable all of our customers the ability to keep tabs on their data and see what they have used and what they have remaining. Thank you for your feedback, we are always looking to improve the service we offer for our Customers.
iDmobile
DEALS4EVA
**Just one thing to bear in mind with ID mobile, at least regarding an iPad data sim - IT IS VERY EXPENSIVE IF YOU GO OVER YOUR DATA.

Don't say you weren't warned :p


Hi there, DEALS4EVA,

Have you had an issue with data charges?


No issue other than I felt it was expensive for what extra data I used. I was charged almost £13.00 for going over my data by 592MB.

So I'll let everyone else make their mind up on wether that's expensive or not.
DEALS4EVA
**Just one thing to bear in mind with ID mobile, at least regarding an iPad data sim - IT IS VERY EXPENSIVE IF YOU GO OVER YOUR DATA.

Don't say you weren't warned :p


Hi there, DEALS4EVA,

Have you had an issue with data charges?
golgolbotv
Avoid ID mobile at all costs. Signal issues and customer services unhelpful. I've just found myself tied into a 24 nth contact and am unable to make or receive calls!!

Hi golgolbotv, have you spoken to the iD team about this?
Avoid ID mobile at all costs. Signal issues and customer services unhelpful. I've just found myself tied into a 24 nth contact and am unable to make or receive calls!!
-4

ID 30 day sim only £4.00 pm! 250 mins, 5000texts 250mb data! Potential £5 quidco too!

18
£4.00 @ iD Mobile
Bear in mind ID is a MVNO running on 3, so make sure you get signal with them! It's a shockproof deal meaning you can cap usage on it, preset £5 cap, so if you exceed your limit you can do so up t… Read More
Bear in mind ID is a MVNO running on 3, so make sure you get signal with them! It's a shockproof deal meaning you can cap usage on it, preset £5 cap, so if you exceed your limit you can do so up t…
1iam5mith Avatar4m, 1d agoFound 4 months, 1 day ago18 Comments
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iDmobile
woldranger
iDmobile
woldranger
I went for the £5 1gb deal a few days ago. I had to deal with their CS department - wow, so amazingly inept! After dealing with 6 different people i finally got sorted and ended up being given a months free credit because of how poor their service was.
I've used ID before and hadn't had issues, ah well, it's par for the course with telecom companies!
Hi woldranger, sorry to hear that you had a poor experience when speaking with our team. What was the issue that you were trying to get sorted at the time?
Haha! Two weeks after I posted that, you pop up and ask about my problems. "Stable door, bolting horse", anyone?!
We understand this however we'd still appreciate your feedback if you were not able to easily get things sorted.
You've had my feedback - woeful customer service!
woldranger
iDmobile
woldranger
I went for the £5 1gb deal a few days ago. I had to deal with their CS department - wow, so amazingly inept! After dealing with 6 different people i finally got sorted and ended up being given a months free credit because of how poor their service was.
I've used ID before and hadn't had issues, ah well, it's par for the course with telecom companies!
Hi woldranger, sorry to hear that you had a poor experience when speaking with our team. What was the issue that you were trying to get sorted at the time?
Haha! Two weeks after I posted that, you pop up and ask about my problems. "Stable door, bolting horse", anyone?!

We understand this however we'd still appreciate your feedback if you were not able to easily get things sorted.
iDmobile
woldranger
I went for the £5 1gb deal a few days ago. I had to deal with their CS department - wow, so amazingly inept! After dealing with 6 different people i finally got sorted and ended up being given a months free credit because of how poor their service was.
I've used ID before and hadn't had issues, ah well, it's par for the course with telecom companies!
Hi woldranger, sorry to hear that you had a poor experience when speaking with our team. What was the issue that you were trying to get sorted at the time?
Haha! Two weeks after I posted that, you pop up and ask about my problems. "Stable door, bolting horse", anyone?!
xyhz123456
Their customer service is quite poor (more like it doesn't exist).
I had a plan from them for my daughters phone and I had months of regret. They billed me for data usage that was not used (phone was dead and in a box, but still used data??). They cut the service off and the phone still managed to use 4 gig of data - after they cut the service off!. Eventually went to Ombudsman and got back the £150 I had been billed.
The "Shock" price is also per service (phone/text/data), so a £5 limit means that you could pay up to £15 over (if you use phone + text + data).
I think my mis-billing was probably a rare fault (phone is now on three 3,2,1 PAYG and data usage is normal) but dealing with support made me want to throttle them. CPW staff refused to talk to iD Staff as well, because of how useless they said the service was.
They also send no warnings on usage either, your expected to check with the App, and it can be delayed by 24 hours.
Not saying stay away, Just saying I had a really bad experience with these guys.

Hi xyhz123456, this sounds very strange that you could have been charged for data when it was not used, checking the records stored by the phone is usually a good way to correlate any normal data use.
ShockProof plans can be capped at a minimum extra spend of £5 and this applies to any chargeable event. The ShockProof cap can be raised if required, up to £75 in some cases.
Were sorry to hear about the way you felt whilst dealing with customer services, your comments have been fed back to the management team.
woldranger
I went for the £5 1gb deal a few days ago. I had to deal with their CS department - wow, so amazingly inept! After dealing with 6 different people i finally got sorted and ended up being given a months free credit because of how poor their service was.
I've used ID before and hadn't had issues, ah well, it's par for the course with telecom companies!

Hi woldranger, sorry to hear that you had a poor experience when speaking with our team. What was the issue that you were trying to get sorted at the time?
-150

iPhone SE 16gb 1gb Data, 600 minutes and unlimited texts no upfront cost £21.50 p/m - 24 months £516.00 @ Id Mobile

9
£516.00 @ iD Mobile
Directly from ID (who are owned by carphone). Seems a good deal for an iPhone with no upfront cost 64gb available for £2 a month more You can also increase you calls/data for £2 a month too. Best Read More
Directly from ID (who are owned by carphone). Seems a good deal for an iPhone with no upfront cost 64gb available for £2 a month more You can also increase you calls/data for £2 a month too. Best
Pinkskys Avatar4m, 3w agoFound 4 months, 3 weeks ago9 Comments
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Rich069
polzovatel
Rich069
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
in fact £251.99
Have you got link to o2 deal?
https://www.o2.co.uk/shop/tariff/apple/iphone-se/?productId=4da381e2-df23-45b8-a1a1-61e49f4eaa8f&planId=&contractType=paymonthly

Rich069
polzovatel
Rich069
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
in fact £251.99
Have you got link to o2 deal?
if the link above doesn't work, just select more tariffs, then 500mb tafiff at £59.99 upfront and £22 a month. youll see breakdown at bottom. £59.99 upfront then 24 * £8=£251.99
Mr Rich relax, I already posted the link.
amycharlie
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
Do you know the best deal for iPhone 6 or 6 plus to purchase outright ?


sorry, i dont. But a friend who has been looking, was saying the 7 was actually cheaper than the 6/6s.
polzovatel
Rich069
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
in fact £251.99
Have you got link to o2 deal?


if the link above doesn't work, just select more tariffs, then 500mb tafiff at £59.99 upfront and £22 a month. youll see breakdown at bottom. £59.99 upfront then 24 * £8=£251.99
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
Do you know the best deal for iPhone 6 or 6 plus to purchase outright ?
polzovatel
Rich069
Rich069
the 64gb is hotter. Bear in mind the 16gb is avail at o2 for £257.99
in fact £251.99
Have you got link to o2 deal?


https://www.o2.co.uk/shop/tariff/apple/iphone-se/?productId=4da381e2-df23-45b8-a1a1-61e49f4eaa8f&planId=&contractType=paymonthly
60

Sim only £10.00 month, ends in 3 days - Expires 3 days @ Id mobile

12
£10.00 @ iD Mobile
Great deal for 5GB data as well, sim only plan. ShockProof (4G) - 1 month £10.00 500 minutes 5000 texts 5GB data Read More
Great deal for 5GB data as well, sim only plan. ShockProof (4G) - 1 month £10.00 500 minutes 5000 texts 5GB data
googley2 Avatar4m, 3w agoFound 4 months, 3 weeks ago12 Comments
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adnanasif
ssmith8
i have the same feedback. Good reliable coverage, terrible customer service. oO
agreed

Hi, can you provide us with some details regarding your experience with customer services, what is it that makes you feel this way?
Bluv8
good deal BUT NEW SUBSCRIBERS ONLY,!! Not an available upgrade to existing, AND if you cancel & then buy, YOU CANNOT TRANSFER your number!
## arrogant bullies!
I think that's the story with any network, no? You can port your number to another network (preferably to a PAYG sim) and then transfer it to your new contract. Shouldn't take more than a week.
Sounds good. And don't forget there's a possible £6.50 topcashback.
googley2
The ad says its 4G,

All plans with iD Mobile are for 4G data.
Wouldnt work for me. Everytime i add to basket it says basket empty. Ended up just getting the 1000min, 5000text, 4gb
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