Every day, millions of Britons do their regular food and drink shopping at Lidl, one of the world’s largest cut-price grocery chains. But Lidl offers more than cheap food, with product lines stretching from clothes to toys. Customers can keep track of the latest Lidl deals and find out about discount codes at the Lidl HotUKDeals listings. read more
Lidl currently does not offer an online ordering service, so all customers must travel to a nearby store to make their purchases.
Product Categories Offered By Lidl
Lidl is most famous as a seller of basic groceries at extremely low prices. Products on offer at every store include fresh fruit and vegetables, cheese, pasta, sauces, baking goods like sugar and flour, processed meat, bakery items, desserts, canned foods, frozen ready meals, breakfast cereals, confectionery, soft drinks, alcoholic drinks, crackers, milk and eggs.
It's also a great place to stock up on beer and other party items for birthdays or sporting events.
The Lidl product range is also broken down into the following categories:
The Wine Cellar – Showcasing Lidl’s wide range of wines. Lidl has become a major player in the UK’s wine sector in recent years, undercutting other retailers on price. You can find quality vintages from countries like France, Spain, Italy, Germany, Chile, Hungary, South Africa, New Zealand, Australia, and even the UK.
Like Meat, Love Lidl – Lidl has also branched out into providing fresh, locally sourced meat for its customers (British reared meat carries the Red Tractor logo, so look out for that when you shop).
Fish – Lidl stocks a range of seafood products, all of them assured by the Marine Stewardship Council, making sure that they come from sustainable stocks. You can find almost any kind of seafood at Lidl, even luxury items like crab and lobster.
Lidl also provide services, including a photo printing service at www.lidl-photos.co.uk, allowing customers to print out digital snaps and turn them into professional photo albums. The website at lidl.co.uk also holds extensive recipe pages where you can get inspiration for your next meal from the world´s most popular kitchens, such as American, Asian, British, French, Greek and Italian.
Ham and Broccoli Muffins by Lidl Recipes
Brands Stocked By Lidl
Many of Lidl’s products are produced specifically for the supermarket chain and carry their own unique branding. This allows Lidl to reduce the costs of production and offer products of a similar quality to other supermarkets at a fraction of the price.
Other major brands on offer at most Lidls include:
Finding great deals at Lidl should be simple. After all, it is one of the world’s biggest cut-price retailers. However, you can actually save money on in-store prices by checking out the latest deals before at www.lidl.co.uk.
The Our Offers section of the website includes all of the latest deals from Lidl, with weekly offers on fresh fruit and vegetables, DIY essentials, electronics and other items.
Many of the offers on the Lidl website are timed to coincide with seasonal events like Christmas, Easter and Bank Holidays, so when you are planning a get together, check out their deals to save money on party essentials.
Many of these mini-sales can be found at the Sensational Deals section of the Lidl website. This also includes the Pick of the Week and sections devoted to summer snacks and children’s football products.
Be sure to check out Lidl’s sales pages, social media and HotUKDeals listings as Black Friday approaches in late November. Along with many high street names, Lidl will be offering big discounts on Black Friday, so don’t miss out.
Payment Methods Accepted by Lidl
Lidl customers can pay by cash or major credit and debit cards. The company’s in-store checkouts can process contactless payments, helping to make the payment process faster. Each checkout area also includes a packing bench to make it easier to organise your shopping after payment.
Returning Items to Lidl
For food items purchased from Lidl, customers can return any items that they are not happy with up to 30 days after purchase (providing they are within the best before date). The store will then provide a full refund. If you return food items after the 30 days have elapsed, a replacement may be provided instead. Always remember to take your receipt with you when you seek a refund.
Lidl also allows customers to request a refund for defective non-food items. If you are unhappy with a non-food item, you have 12 months to return it to a Lidl store.
To return a non-food item, you will need proof-of-purchase. When you have found your receipt, take it with the item(s) to a Lidl store and you will be provided with a replacement or a full refund.
If a fault develops with a non-food item after the 12 months have passed, you may still be able to secure a refund or replacement.
To seek a refund in this case, contact Lidl’s customer services team on 0800 9777766 or 0370 4441234 (Monday to Saturday from 8:00-20:00, Sunday from 10:00-17:00). A staff member will discuss the next steps towards securing a refund.
You can also request a refund for any non-food items that you don’t want within 30 days of purchase. However, any items must be returned in their original packaging and you must supply your receipt.
Lidl’s Social Media Presence
Lidl have an active social media presence on most of the major platforms. If you want to keep track of their sales or find out about their products, these social media channels are a great place to look. You can find Lidl at:
My Lidl is another source of information about Lidl’s products and promotions. It includes regular recipes, activity suggestions and product reviews as well as links to Lidl’s brochures and leaflets. Customers can also join groups or chat forums on My Lidl that deal with specialist areas like wine, gardening and cookery.
Lidl also issue a regular newsletter to subscribers, featuring product updates and brochures, and you can sign up on their website.
Using the Lidl App
Lidl have created a handy app to make shopping at their stores even easier. The app includes a store locator with easy to follow maps, a product search function, the ability to bookmark your favourite products and Lidl Explore, to find recipes and product videos. You can download the app for Android phones at the Google Play Store or for iOS devices at the iTunes Store.
If you want to get in touch with Lidl the best way to do so is by calling their customer service team on their telephone number at 0800 9777766 or 0370 4441234 (Monday to Saturday from 8:00-20:00, Sunday from 10:00-17:00).
Furthermore, you can write to Lidl UK’s head office at:
Lidl UK GmbH
19 Worple Road
London, SW19 4JS
For most simple queries, the help resources on Lidl’s UK home page should be sufficient. They also have a Lidl size calculator making the purchase of ill-fitting clothes history.
Lidl is a huge retailer. For many people they are the first-stop when they are shopping for items like food and drink, cleaning products and other household essentials. They may already offer low prices, but customers can enjoy even bigger savings by checking out the deals on offer at the Lidl HotUKDeals pages.