Richer Sounds - Record Dealer & Record Breaker
When calculated per square foot, Richer Sounds founder Julian Richer held the record for the world’s highest sales of any shop for his first retail outlet in London. He opened the store near London Bridge in 1978 when he was just 19 years old and the teenage entrepreneur has led the company ever since. Richer has watched it grow from humble roots where it sold budget audio equipment to its latest offerings of high-end musical machinery and home entertainment set ups.
The Richer Sounds Online Shop
Now over 50 Richer Sounds high street stores across the UK and the online store at www.richersounds.com are selling electrical goods and audio accessories direct to the public. You can find your nearest Richer Sounds outlet by entering your postcode in the space provided on the home page or go to the online Store Finder and use the interactive map to search for local stores.
Richer Sounds is a Google Certified Shop
The Richer Sounds online store is Google certified and maintains a particularly high review rate from thousands of satisfied customers. The certification also means that Google will step in and help you with certain issues you might come across when purchasing goods from richersounds.com like purchase protection. What’s more, Richer Sounds has been accepted into the Trusted Shops certification programme since 2013 for its dedication to customer service and money back guarantee to give you further peace of mind.
Key Product Ranges and Brands on Richersounds.com
Important product groups and navigation categories on the Richer Sounds online store include: Hi-Fi (home hi-fi systems, speakers, and accessories), TV & Home Cinema (TVs, projectors, DVD players, and sound bars), Speakers (in case you can’t find the perfect speaker set in other categories), Streaming, Wireless & Multi-room (wireless docks, portable speakers, and streaming cinema systems). Other product categories include personal audio and home system accessories.
There are a ton of top quality brands available in the Richer Sounds online store. Some of the most notable brands include:
Regular Deals from Richer Sounds
The “Clearance Bargains“ page of the Richer Sounds online shop hosts a wide range of discounted equipment from all the top brands. Great times to check the clearance offers are when the stores are going through product turnovers such as over the Christmas and Easter periods as well as the big annual sales events during the Black Friday to Cyber Monday long weekend.
Ordering Products on Richersounds.com
You don’t need to sign up to have a sales account but it helps. Why? Because members can take advantage of the Richer Sounds VIP Club receive VIP-only offers, qualify for a six-year TV guarantee free of charge, can request a free onsite quotation, and can ask a local store to open up out of hours for a one to one consultation with store staff with no other customers in sight.
Richer Sounds Latest Digital Catalogue
Go to the Catalogue & Brochure Downloads section on the Richer Sounds homepage if you want to download and view the latest promotional deals and product info in Richer Sounds online catalogue. New catalogue come out bimonthly and there’s even a “Sound Living“ brochure that’s full of inspirational ideas to enhance your home entertainment experience.
Richer Sounds – Accepted Payment Options
While going through the ordering process, you will be able to pay for your items using a Visa, MasterCard, or American Express card or by using your PayPal account.
Richer Sounds – Shipping Policy
All orders placed on richersounds.com qualify for free standard delivery, which aims to deliver products within 3 to 5 business days. Prices for next day delivery start at £4.99 per item and increase depending on the size of the item and as long as you complete your order before 15:00. An even more dedicated delivery gives you the flexibility to request a specific date and get text messages regarding delivery times costs more, with prices starting from £6.99 for small items and increasing for bulkier items. Note that someone will have to sign for all of your deliveries so you might want to suggest a workplace for delivery to ensure you don’t miss it.
Refunds and Returns Policy at Richersounds.com
Returning unwanted and faulty items bought online from richersounds.com fall under a 28-day returns policy. That is, you have 14 days to let them know of your intention to return and then a further 14 days to get the items back to Richer Sounds before the refund will be issued. For step by step details on returns, check out this short guide:
- Notify Richer Sounds that you'll be returning items. You can contact them in store (the easiest and quickest option) or by calling the web sales team at 0207 5515355 (Monday to Friday, 9:00 to 17:00). There’s also an e-mail you can write to at [email protected].
- Package the item carefully to maintain full, sellable condition of the item and post it to Richer Sounds, Hankey Place, London, SE1 4BB. It’s always best to use registered post to ensure the items make it back to the company and you can get your money back.
- Upon receipt of the item, Richer Sounds will process your refund quickly and will even pony up the money you paid to send the item back as long as it cost the same or less than it cost to send the item to you.
Note that headphones can’t be returned for a refund because of hygiene reasons.
Richer Sounds at Social Media
The Richer Sounds Tech Blog
Richer Sounds manage also a tech blog and have a heap of informative and engaging posts about how to get the most out of your audio set up and equipment, lists of top brands in diverse audio categories, and detailed reviews of instruments, albums, and video games.
Contacting Richer Sounds Customer Service
The support section of the Richer Sounds website is called “We have the knowledge“ for a reason. It should answer any questions you have about products, website use, and translating technical gobbledegook into plain English. However, you can always give the customer service team a bell on 0333 9000094, which is available between 10:00 and 17:00 Monday to Saturday, 12:00 and 17:00 on Wednesdays, and 12:00 and 16:00 on Sundays. If you would prefer to write, either make use of the contact form on in the customer service contact page, e-mail [email protected], or post a letter to Richer Sounds, Hankey Place, London, SE1 4BB.
The Richer Sounds tag page available at HotUKDeals is full of up to date deals available from richersounds.com.