Get Your Favourite Songs on the Go, With Spotify
Spotify was established in 2006, in Stockholm, Sweden. According to co-founder, Daniel Ek, the unusual name was a result of another co-founder, Martin Lorentzon, shouting to a colleague who misheard one of his words, as Spotify. It also combined the words “spot” and “identify” in a way that seemed appropriate for the service. By 2008 the app was available for download, with a small number of free accounts and unlimited paid for subscriptions. Agreements with major entertainment labels followed, as did more account types and services.
Learn More About the Spotify Experience
Spotify are an online brand that reach out to new customers through social media and on gaming platforms, like the PlayStation. You can also learn more about what they do at their website at www.spotify.com, where there is plenty of information on how to get started.
What is Available at Spotify?
To help potential customers and existing subscribers navigate their way around what’s on offer, the Spotify homepage is divided into five key sections. These are:
Learn about Spotify - This section includes information about signing up for Spotify. You can learn about their free accounts, their premium accounts, getting a student discount and how to use Spotify on a PlayStation.
What’s on Spotify - Here users can get an idea of what the service could do for them. There is information on playing music, using their playlists, and new releases. There are also four panels, each containing a playable track and artist details.
It’s easy - In this area, customers are given brief instructions on how to use Spotify. The three subcategories are: Search, which explains that users can search for tracks and then listen to them, Browse, which explains that users can search through chart music, playlists and new releases to find what they want, and Discover, which explains that new music is added to users’ playlists each Monday, but they can also choose to listen to the radio.
One account. Listen everywhere. - In this section, Spotify gives information on all the various channels through which their service can be accessed. These are through mobile phones, computers, tablets, in-car, digital speakers, PlayStation, TV and web player.
Go Get the Music
Here customers are given the opportunity to click through to opening a free account, or a paid account.
Brands that Work with Spotify
Many brands are involved with the Spotify service, this can be in the form of licensing agreements, or in the creation of advertisements which feature music streamed on Spotify. Here is a list of the top ten brands:
Getting the Lowest Prices on Music, with Spotify Subscriptions
Throughout the year Spotify offers reductions on their memberships, these are marketed in mail outs to previous customers, through online services like Google Chrome and on their website. Most offers involve them giving a discounted membership for a set period of time, which is followed by a period of full price membership, or a free trial which is then followed by a lower priced membership. During the Black Friday sales, Spotify has opted to join in with great incentives for new customers, with very low prices for three months’ premium membership.
Getting Access to the Spotify Music Library
In order to use any of the services available at Spotify, you’ll need to sign up for an account. You can choose from the free version which will contain advertising, or one of their premium services, with no adverts and more features, like high definition sound and the option to listen offline.
You can open a free account by signing up through Facebook or filling in your details on their website, it’s a very quick process. If you open a premium account, as an individual, a student, or for a family - even one that comes with a free trial – you’ll need to include details of the method of payment you’ll use in future.
Once you have joined up to the Spotify service, you can search through their online catalogue of songs, playlists, videos and albums. These are presented with images, details of the artist, and titles. You can search by mood, chart, or by browsing the latest releases.
Downloading the Spotify App
Users who want to use Spotify on the Go and on their mobile device need to download the Spotify app. It is available for Mac OS X and iOS devices, Windows computers, as well as Android and Windows phones.
Paying for a Spotify Account
You can pay for a Premium Spotify account through your mobile phone, if your provider has enabled the service, or by Visa, MasterCard, and American Express.
Listening to Music and Downloading Tracks at Spotify
Once you have downloaded the Spotify app, you can stream music onto your device. If you pay for a Premium account, either in the form of individual, family or student membership, you can also download songs to listen to offline. The method of saving podcasts, videos, albums and tracks is different between devices. Usually, you simply need to press "Save" above the title for the item to be placed into your library.
Dealing with Problems at Spotify
As the content at Spotify is exclusively digital, you can’t return anything for a refund. However, if you don’t want to pay for the service anymore, you can cancel your membership. Here’s how to do that:
- Visit the Spotify homepage and login to your account.
- Click "Subscription".
- Select "Cancel Your Subscription".
- Follow the steps given for your particular subscription type.
- When prompted, type in your password and confirm by clicking "Cancel My Subscription".
- Your account will revert to the free service when your Premium service expires, and you’ll be notified of that date.
- If you wish you can upgrade to a paid-for account again in the future. In the meantime, your playlists will be saved and you can still login to listen to music.
Keep up with Spotify on Social Media
You can follow Spotify on the following services:
Spotify has a blog that includes updates on issues which affect their community and the music business, but you’ have to sign up to one of their accounts in order to receive regular newsletters.
Contacting the Spotify Customer Care Department
You can contact the Spotify team on:
Find out about the latest membership offers first, by looking through the HotUKDeals Spotify page, where we collect and publish all the brand’s promotions as they are announced.