Tesco is one of the giants of British retail and one of the world's largest grocery retailers. With over 3,500 stores in the UK alone, the company has become a household name over its almost 100-year history. Here at HotUKDeals, we collect all of Tesco´s worthwhile deals on a dedicated merchant page. read more
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Tesco's online shop can be found at www.tesco.com and it offers a variety of goods and services.
Product Range and Top Brands from Tesco
Tesco.com acts as a portal to all of Tesco's UK services and the homepage is divided into several categories, each with further subcategories.
Groceries – Everything you would shop for in the supermarket, available online including food, drinks, and household goods.
Tesco Direct – This is subdivided into different categories of non-everyday items sold by Tesco including Technology & Gaming (PS4, Xbox One), Home, Garden, Health & Beauty and Baby & Toddler.
F&F Clothing – Affordable clothes and fashion for all the family.
Tesco Clubcard – Accrue rewards on all the items you buy through Tesco.
Tesco Bank – This covers all Tesco's financial services including current accounts, credit cards, loans, insurance and more.
Wine by the Case – For great deals on great wines.
Tesco Mobile - A one-stop shop for pay-as-you-go and contracted mobile phone services as well as phone accessories.
Deals from Tesco
There are many special offers and deals available through Tesco Online. There are so many products with savings that Tesco divides them into further categories:
Buy one get one free
You'll find a frequently updated array of different groceries and products on offer at Tesco. The company also offers customers a Brand Guarantee. If you can find your branded grocery shop of 10 or more products cheaper elsewhere, Tesco will take the money off your bill.
Tesco has participated for the last few years in the shopping phenomenon that is Black Friday and Cyber Monday. During this time, there are countless offers on a wide range of Tesco products and services, right across their ranges.
Tesco Clubcard is another great way to access exclusive deals and discounts. It requires signing up, and afterwards you just scan your Clubcard after you shop, or type the number in during the online process and you'll be given points. Once you've collected 150 points, you'll begin receiving vouchers along with your Clubcard statement. You can then use these vouchers to claim money off online or in-store.
Ordering Products from Tesco.com
To shop at tesco.com you need to register your details. It's a simple process which requires just an e-mail address, password, your postcode and Clubcard number if you have one.
Once you've registered, the online shopping experience is simple. You just choose a delivery slot time, buy your groceries and then checkout.
Accepted Payment Methods at Tesco Online
There are various payment options available to Tesco online customers. The following cards are accepted forms of payment: MasterCard, Visa Credit, Visa Debit, American Express Maestro and Clubcard Plus (Visa Electron is not accepted). Clubcard vouchers, eCoupons, and Tesco Gift Cards are also accepted online.
For enhanced security, Tesco uses the VbV (Verified by Visa) security programme, MasterCard's SecureCode system and SafeKey from American Express.
Delivery with Tesco
Tesco offers online customers home delivery beginning at £1 for selected time slots when you spend £40 or more. For orders under £40, minimum basket charges apply.
Tesco also offers a Delivery Saver service. This is a programme designed to save online customers money on home deliveries. There are various plans that customers can sign up to, depending on their personal needs and shopping habits.
Refunds and Returns
If Tesco cannot deliver a product that you've paid for, you'll be refunded in full the cost of that product. Should you need to return a faulty or expired product, you can contact the customer services team on 0800 3234050 (or 0330 1234050 from a mobile), and a team member will assist you. If you report it within 30 days of receipt of goods, you are entitled to a refund. After that time, you may be offered a replacement or partial refund.
If you've changed your mind, the 30 day period still applies, though there are various exceptions to this depending on the type of product.
How to Return a Product
Products can be taken directly back to a store, sent by post or sent by courier, depending on what the product is.
In-store – Bring the product and proof of purchase to a Tesco store, along with any packaging, tags, labels etc. that you have. You can then choose either a refund or exchange the product for something else.
Courier – For large items, or items that came by courier, collection can be arranged with the customer service team on 0800 3234050. Tesco will then arrange for a refund to be made in the same way that the product was paid for.
Post – Items such as books and entertainment good that came by post must be returned by post. You'll find a free returns label inside your order.
Tesco Newsletter, Social Media, and Apps
To benefit from even more savings, you can sign up for Tesco's weekly newsletter. Sent straight to your inbox, the newsletter gives customers access to a range of great deals.
There are also even more deals, discounts, and offers on Tesco's various social media channels.