Japanese fashion retailer Uniqlo is one of the UK’s favourite apparel brands and specialises in making high quality, affordable clothing. Uniqlo offers regular savings on its collections at its 10 shops and online store, and all of the latest deals can be found at the company’s HotUKDeals listings pages. read more
Accessories – Including sunglasses, hats, shoes, bags and umbrellas, slippers and socks.
Kids & Babies – Featuring a wide range of outerwear, tops and trousers for boys aged 3 years and over, as well as dresses and other clothing for girls of the same age. Also features clothing for babies aged 1-3 years, and special items for younger infants, aged 3-24 months old. Includes clothing branded with entertainment characters from Pokémon, Star Wars and SpongeBob, among other TV shows.
Shoppers can also narrow down their search to “new arrivals” and see special t-shirts with prints from fashionable graphic designers. Uniqlo also offers specialist lines of clothing for hot conditions (AIRism).
All of the company’s products are designed by their in-house team, with some input from artists and a partnership with legendary London retailer Liberty, as well as prominent sports people like the golfer Adam Scott.
Utopia in London by Uniqlo
Making a Purchase From uniqlo.com
When shopping at uniqlo.com, just add the items you’d like to your shopping bag as normal. Before you can do so, you will need to select the colour, quantity and size of each item before proceeding.
There is no need to register with Uniqlo before purchasing, although many customers choose to do so. Registration is simple through an online form and makes ordering quicker, provides a regular newsletter with the latest deals and allows you to manage your orders easily.
Sales at uniqlo.com
Uniqlo is a low-cost fashion retailer and always features a range of current deals on the front page of its website. When sales are on, they also have their own dedicated pages where all of the discounts will be listed – just take a look at the different categories.
Uniqlo also offers major savings around the Black Friday retail event, held every November. This is a great chance to stock up on fashion essentials, and Uniqlo regularly cut prices on everything from merino wool cardigans to deck shoes and bikinis. You’ll find all of their Black Friday deals listed at HotUKDeals, so don’t miss out.
Payment Methods Accepted by Uniqlo
Paying for your items at Uniqlo is simple and the online store accepts the following forms of payment: MasterCard, Visa, American Express, Maestro, Visa Electron and Visa Delta. The firm also uses card verification and SSL encryption to protect all transactions from online criminals.
Shipping Options from Uniqlo
Uniqlo offers the following delivery options for every order:
Standard delivery promises to deliver your items within 3-5 working days excluding weekends and Bank Holidays and costs £3.95 per delivery.
Next day delivery will get your items to you the day after ordering if you place the order before 16:00, Monday to Thursday. This service costs £5.95 per delivery.
Nominated day delivery. If you need your items on a specific day, you can have them delivered between Tuesday and Saturday, up to 10 days in advance, at a cost of £5.95.
All deliveries may arrive between 9:00 and 21:00 and a tracking email will be sent to you as soon as they are despatched. A signature will be required when they arrive.
Alternatively, you can choose to Click & Collect any orders. Any orders placed before 16:00 will be available to pick up from Uniqlo stores by 12:00 the next day. All you need to take along is your confirmation number. Orders are free if they cost over £19.90 and £2.95 below that.
Items can also be delivered to any Parcel Shop in the UK for £5.95. In this case, you’ll need to submit your mobile number and the store will alert you when it arrives. Proof of identity will be required before you can receive your package.
Returning Items to Uniqlo
If you don’t want to keep your items and they are still in a saleable condition, they can be returned within 28 days of receipt (But only to request a refund. Exchanges cannot be processed via post).
If you’d like to return an item for a refund via the post, find the returns label that should have arrived with the package. This will include the returns address.
If you can’t find it, don’t worry. Just log into your Uniqlo account and go to the relevant order. Choose the option to print a returns label and attach it to your parcel.
If you don’t have a Uniqlo account, just contact the firm’s customer service team and they will arrange for a return ([email protected]).
Any items can also be returned via Parcel Shop’s free returns service. To use this service, head to the Hermes homepage, print out a returns label and choose a Parcel Shop near you. Attach the returns label to your package and drop it off at the nearest Hermes affiliated Parcel Shop.
Items can also be returned to any Uniqlo store, where you can either request a refund or make an exchange. If you do choose to visit a store, take the tax invoice included with your package as proof of purchase.
Catch Up With Uniqlo on Social Media
Uniqlo are active on many social media fronts. Their channels are a great way to keep in touch with the company’s deals and product launches. You can find them at:
The company also has a global blog bringing together news from all of its subsidiaries, offering suggestions about how to wear Uniqlo designs and plenty of lifestyle based content.
Use the Uniqlo App to Make Purchases
Another way to contact and buy from Uniqlo is by using the firm’s smartphone app. This app allows you to shop online, scan barcode items, access the community of Uniqlo customers and enjoy exclusive offers. You can download it from the iTunes Store or Google Play Store.
Uniqlo’s UK head office can be reached via telephone at 020 72907701. However, the best way to reach their customer service team is via email at [email protected].
Alternatively, you can write to them at:
UNIQLO (U.K.) Ltd
London, WC2B 6AN
The firm’s website also has an FAQ section, which is probably the best place to hunt for information about basic queries.
Uniqlo is one of the UK’s hottest, most popular fashion brands, and shopping at its online store couldn’t be easier. The label also offers regular discounts, as well as massive savings at certain times of year. Keep track of the latest savings by bookmarking the Uniqlo HotUKDeals pages.