YOOX is one of the world’s leading online retailers of designer fashion items for men, women, and children. With a product range that features clothing from over 300 famous names, YOOX also runs plenty of discounts, making high quality fashion affordable for ordinary people. All of the latest deals can be found at the YOOX HotUKDeals pages. read more
Thousands of items in the sale - from jackets, to tops, trousers, underwear, footwear, bags, home accessories and more! I've had a look through this morning and there are loads of bargains there - mos…
Denim – A special section with jeans, skirts, shirts and jackets.
Shoes – Includes ankle boots, knee high boots, flats, heels, flip flops, espadrilles, biker boots, Chelsea boots, courts, moccasins, open toed mules, slip-ons, sandals, low-tops and sandals.
Bags & Accessories – Features accessories like belts, sunglasses, scarves, gloves, braces, collars, bibs and bow ties, along with hand bags, cross-body bags, suitcases, work bags and cases, bum bags and rucksacks. Also includes garment cases and other luggage as well as jewellery items like bracelets, earrings, necklaces, rings and pendants.
Cosmetics – includes body care items and perfumes.
YOOX New Romance
Clothing – Suits and blazers, trousers, shirts, t-shirts, sweaters, coats and jackets, swimwear, jumpsuits and dungarees.
Denim – Includes jeans, shorts, denim shirts, and jackets.
Shoes – Features ankle boots, espadrilles, flip flops, high-tops, laced shoes, low-tops, moccasins, sandals and slip-ons.
Accessories – Including belts, collars, bow ties, fitness items, cuffs and cuff-links, gloves and grooming items. Also features men’s jewellery and sunglasses.
Bags – Across body bags, rucksacks, suitcases, shoulder bags and men’s handbags.
Sportswear – Features clothing for using in the gym, running, playing outdoor sports and swimming.
Kids – Features special collections for kids aged 0-24 months, 3-8 years and 9-16 years old, with a full selection of boys and girls items. Also includes a range of toys for younger children and furniture targeted at kids.
Design – Includes designer items for the kitchen, living room, dining area, bathroom and bedroom as well as design books.
Art – Including contemporary prints, photography, objets d’art and books of paintings and prints.
Brands Available at yoox.com
YOOX makes a point of sourcing tits products from leading fashion brands, including household names like:
Buying items from YOOX is simple. Just head to the website and add items to your shopping basket as normal. Before you do, you’ll need to select the colour and a size that fits you. When it comes to the checkout, you can also choose whether to package the item as a gift, which costs £4 (or £3 for a do-it-yourself gift kit).
The YOOX Loyalty Scheme
YOOX customers do not need to register with the company. All that is needed is your email address and payment/delivery information. However, you may choose to register. This allows you to save your shipping address, saving time in the future, allows customers to save items to their Dream Box to buy in the future, and also provides users with updates about new products and discounts.
Sales at yoox.com
YOOX is a discount retailer, so all of its products offer savings compared to high street shops and other online stores. However, it also runs regular sales. To find the latest deals, just head to the Sales section of the YOOX website, where you can select the types of item you are looking for, filter by brand and price.
Payment methods Accepted by YOOX
When you buy items at yoox.com, you can use the following payment methods: Visa, MasterCard, American Express, JCB, Visa Electron and Maestro debit cards, as well as PayPal.
Additionally, you can choose to pay cash on delivery. If you take this option, you need to have the exact amount on the day of delivery.
All payments are secured by Verisign and are SSL encrypted to guard against cyber-criminals.
Shipping Options from YOOX
Standard deliveries from YOOX should arrive within 4-6 working days of placing your order and cost £9.
Express deliveries arrive in 2-3 days at a cost of £12 per delivery.
Next Day Delivery arrives the next working day and costs £22.50.
Saturday delivery arrives on Saturday morning at a cost of £32.
It is not possible to choose a specific date or time for delivery. Every order can be tracked. When your items leave the YOOX warehouse you will be sent a tracking email by UPS. Just follow the link to reach your personalised tracking console.
Returning Items to YOOX
YOOX allows customers to return any items within 14 days of receipt:
To make a return, bundle up your item, along with any tags and documents received with the original parcel. Pack them into the original box that was sent by YOOX.
Your original box should also have included a pre-paid UPS returns label. Stick this over the earlier delivery address.
The next thing to do is to fill out your online Return Form and press submit.
Contact UPS on 03457 877877. They will be able to arrange a pick-up time. Alternatively, you can drop the parcel off at a UPS drop-off centre.
YOOX agree to process any refunds within 3-7 working days after receiving the parcel. When the refund has been agreed, you will be sent a confirmation email. If it is refused, your items will be sent back to you at no extra cost.
Contacting YOOX on Social Media
If you’d like to get in contact with YOOX or just want to keep track of its product ranges and sales, social media is a great way to do so. You can find YOOX at:
The YOOX app is another great way to contact the firm, keep informed and shop for designer products. You can experiment with styles at the Get inspired section, manage your Dream Box and add items to your shopping basket easily. The app can be downloaded for Apple iPhone or Android devices.
The best way to reach YOOX is by filling in their online contact form. Remember to select the subject of your query when submitting a query, as this will help to alert the right customer service staff.
You can also give YOOX a call at 0800 0463688.
You could also contact YOOX head office in Italy to escalate a customer query:
Via Morimondo, 17
For basic questions and information, YOOX provides a handy help section with FAQs about ordering, deliveries and returns, which you can find here.
If your fashion collection is becoming stale, stock up on the greatest designs from last year by heading to yoox.com, the number one place to buy discounted designer items. You can also find all of the company’s latest deals by keeping track of the listings at the YOOX HotUKDeals pages.