Dulux paint mixing facility purchased in homebase

ive had nothing but bad luck with this, tried to do the exact same thing and it was nowhere near the same.

I would go back. If it's that bad they should not be using the Zapper!

Are you painting on white undercoat? This makes a big difference with subtle colours, and have you got a couple of coats of it on? Sorry if I am teaching my grandmother to suck eggs. :oops:

OP, sounds like you've been given the brush off.:whistling:

yes i put a couple of coats on and let it dry, i now have about 10 colour charts spread over the table and the paper and the original colour that dulux suggested and have to find one. I know that dulux will have it all written down in writing to cover themselves but the advert i watched a long while ago said take your paper or fabric in and we will do the rest so i am very disappointed
unfortunately i had three kids running wild at the time and so mixing in the end seemed like the better option i just didnt expect it to be that different

Bikebarbie;7566160

The colours in the tin or the sample paper strips never 100% reflect the … The colours in the tin or the sample paper strips never 100% reflect the colour that they come up on the wall.You could buy a sample paint tester and put it in your wall, let it dry then you can see exactly what it looks like. :)Have a look at Dulux statement on the subjectWe've made every effort to make the colours on screen as close as possible to the ones you'll use. Unfortunately, we cannot guarantee an exact colour match. Photographs and paint swatch colours will vary depending on your screen settings and resolution.The site is designed to help you get a better idea of your colour scheme ideas but you should always test paint before you commit to a large purchase.Dulux real paint colour samplers are a great way to test out colour in your home. You can purchase these from this website and they are delivered directly to your door.50ml paint testers for our ready-mixed colours are available in-store, and 250ml testers can also be mixed to any colour of your choice.http://www.dulux.co.uk/home/colour_accuracy.jspRead lessRead more

I still think regardless of the blurb, if the op went and asked staff to match it they should, being the experienced ones who are there to assist, have advised him of all this at the time and then if he refused to buy a sampler (not sure you can get this with computer mixing) at that point it would be fair enough.

the paper is kind on a creamy beige and against the colour match it makes the paint look greener so maybe by buying the tester pot i can now get a better idea of which i do need
out of the load of charts, dulux, crown, farrow and ball etc.......oh no

miffy121;7566230

yes i put a couple of coats on and let it dry, i now have about 10 colour … yes i put a couple of coats on and let it dry, i now have about 10 colour charts spread over the table and the paper and the original colour that dulux suggested and have to find one. I know that dulux will have it all written down in writing to cover themselves but the advert i watched a long while ago said take your paper or fabric in and we will do the rest so i am very disappointedunfortunately i had three kids running wild at the time and so mixing in the end seemed like the better option i just didnt expect it to be that differentRead lessRead more

i also took a sample in of a white paint called moonlight white (was on a strip of the paper i was painting it over) wanted a small tin colour matching as i had ran out and didn't want to buy a huge tin, got home set to the walls, totally different and soo noticable. I will not use this service again.

well they charge plent, they really should get it closer than they did
i may try to take a photo see if it comes out ok and i will show you

miffy121;7566333

well they charge plent, they really should get it closer than they didi … well they charge plent, they really should get it closer than they didi may try to take a photo see if it comes out ok and i will show youRead lessRead more

I did that and took the paint back for a refund, apparently they are supposed to tell you that it cant always be a 100% match, no good for me when finishing off a job, not too bad if starting from scratch though

cant get the photo to show the difference, i did see her face when they scanned it and got the collour number to look for, when they found it she didnt look convinced, she did say it looks light but said it may dry darker. Then when she finished she said if it was too light then i came back to order the darker one on the list. I dont think it will match though, it is missing more than a shade lighter
It is a small store so i will go back and say without being horrible but look very dissapointed which is what i am as i want to sort it. It is for the rail through the middle of the room and it needs to look right, it will stick out like a sore thumb otherwise

michelleleemoo;7566308

i also took a sample in of a white paint called moonlight white (was on a … i also took a sample in of a white paint called moonlight white (was on a strip of the paper i was painting it over) wanted a small tin colour matching as i had ran out and didn't want to buy a huge tin, got home set to the walls, totally different and soo noticable. I will not use this service again.Read lessRead more

it does say on back of tin that tester pots are no good for touching up paints or finnshng paints

michelleleemoo;7566369

I did that and took the paint back for a refund, apparently they are … I did that and took the paint back for a refund, apparently they are supposed to tell you that it cant always be a 100% match, no good for me when finishing off a job, not too bad if starting from scratch thoughRead lessRead more

you signed to say you were happy with the mix call dulux telephone number on tin

think op should heading to

dulux paint mixing facility

as it doesnt matter where you get it mixed result will be the same and there are disclaimers

its also closest DULUX colour they match not the exact colour

well im sorry but imo its not the closest, when i looked at all the charts i never even looked at that card as it didnt seem the colour of the paper, i only went to the facility as i was getting fed up of looking.
I will go back and explain to them and see what they do say.

theres so many factors to be honest light ,nat light, how long between coats,if you took a tester it was matt a slk soft sheen would be different

how long between coats? touch dry is not long enough before next coat and 99% of people do not give pant /emulsion long enough to dry before next coat

i find crown have nicer creams and beiges.. we have our wall in honey cream. its lovely.

as for mixing etc- my neighbour went back and forth with tins of paint and strips of paper but ended up just painting the walls in a bog standard cream colour as the colour match just wasn't happening. hers was a weirdy shade of brown/beige/fawn type. she gave up.

when i went to my local homebase i asked to have a colour off there chart (deep purple colour), when i got home opened the tin, it was more like a dark blue. Went back and got the purple two shades lower, tried it at home and it still looked like blue.

So if they cannot match colours that they claim they can do, what are the chances that they are gonna get a close match to a colour you give.

When i used to work on the painting machine many years ago it was done manually, we had the fancy scanning machine that scanned fabrics etc. and it gave us reading of what colurs to add ,not sure if its still the same , its quite easy to add too much or not enough of a colour and you end up with something thats not right.

Not sure it its all done automatically nowadays ?

The lady just put the pot of paint underneath and let the maching do the rest, from what i could see, she was a nice lady im just happy with the colour, it almost looks a tindge of green against the paper this morning

Thanks for all your comments

jamstaruk1972;7566511

it does say on back of tin that tester pots are no good for touching up … it does say on back of tin that tester pots are no good for touching up paints or finnshng paints[COLOR="YellowGreen"]as I did not get the tin until after it was mixed how would I know this :? I also did in fact tell the woman it was for a finishing up job and she said nothing. Customer services said I should have been told before mixing commenced[/COLOR]you signed to say you were happy with the mix call dulux telephone number on tinRead lessRead more

[COLOR="YellowGreen"]what did I sign? :thinking:

[/COLOR]

Well i went back and the helpful lady agreed it was too green and mixed another which wasnt any good either but she never charged me. She was then really good as she went through the paints and dabbed them on the paper too match. I still havent got the one i want but getting closer i hope