Zavvi was born in 2007, but many people will be more familiar with the company that it came out of – Virgin Megastores. Initially, Zavvi began as a high street retail company, but has since left its bricks and mortar stores. Nowadays, the firm operates an online retail business via www.zavvi.com and is a subsidiary of The Hut Group.
Zavvi’s product range has changed greatly since it was formed out of Virgin Megastores. The present day online store includes the following major product categories:
Zavvi also offers a monthly ZBOX service, featuring a specially selected collection of memorabilia including toys, mugs and t-shirts dealing with a certain topic like Marvel or Star Wars. The theme will be published in advance and you can choose between a 1 month, 3 month, 6 month or 12 month subscription. There is also a special ZBOX which is dedicated to gamers.
Brands on offer at the Zavvi online store include huge global names like:
All customers ordering via the Zavvi online checkout system need to register for an account with the company before they can complete their purchase. Registration is quick and requires a couple of pieces of personal information.
Zavvi constantly offers discounts on every product range in their online store. To find the latest deals, click on a product area and you´ll find a section marked Offers. This contains all of the firm’s current discounts in the selected product category. You´ll also find a separate page where all of the firm's discount codes and offers are collected.
Zavvi is also a major participant in seasonal sales events like Black Friday or the New Year's sales. Examples of last year's deals can be found at the firm's website and include discounts on major entertainment brands.
Zavvi currently accepts the following payment methods: Visa, Visa Debit, Mastercard, Maestro, Visa Electron, American Express, Adyen. Customers can also use a separate payment channel to pay via PayPal.
All transactions are covered by DigiCert, which shields customer’s personal details. Mastercard payments are also processed via Masterpass, adding extra protection.
Zavvi offers free Standard delivery to all UK addresses, which should deliver your items within 2-3 working days.
Alternatively, you can choose Next Day or Saturday Delivery, which comes with a charge of £3.95 and is provided by Yodel.
A premium next day delivery service operated by DPD costs £4.95, while premium Saturday or Sunday delivery costs £5.95.
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All returns need to obtain Proof of Postage to ensure that the refund can be processed should it be lost in transit.
Zavvi have a number of social media channels and these are a great way to interact with the retailer or find out about upcoming deals.
Gaming fans can also link up with Zavvi via the Zavvi Gamerz Facebook and Twitter pages and follow a community of competitive gamerz, which hosts regular gaming competitions.
Customers can also keep up to date with the latest news from the company by checking out the Zavvi blog, which features competitions, coupons and reviews).
Zavvi have also launched an online shopping app called Shop Zavvi which enables customers to search for and buy products while they are on the move. You can download it for Android devices.
The easiest way to get through to Zavvi’s Customer Service Team is by using the firm’s online form.
You might also try writing to them at The Hut Groups’ UK head office:
The website also includes a help section featuring commonly asked questions, which may resolve any queries that you have.
If you need to freshen up your look or entertainment collection, you know where to look – all of the latest Zavvi discounts can be found at the firm’s HotUKDeals listings.