MyHermes no QR Code to print in store

Just in case anyone else comes here with the same issue Hermes have an old site that all searches point to, which does not give the QR code option. The site to use is new.myhermes.co.uk/

giboning22/04/2020 16:59

So, it's just hit and miss?

Yeah it usually happens when you book it threw another site or Hermes old website. It’s happened to me many times and been on live chat all they can do is suggest you cancel and retry.

anthony.waggett16/07/2020 14:11

Just in case anyone else comes here with the same issue Hermes have an old …Just in case anyone else comes here with the same issue Hermes have an old site that all searches point to, which does not give the QR code option. The site to use is https://new.myhermes.co.uk/Read lessRead more

Where is the QR code option? I've got 3 parcels in my basket but there's been no QR or print in store option anywhere during the order process. This happens on both the new layout and old layout of the website. Where is it supposed to be in their website? Absolutely infuriating how badly laid out their website is. Incompetence just runs right through Hermes. (edited)

Did you select the drop off option or print at home? You may have selected the wrong option which I've done before :/

It’s been like this for a very long time now. You’ll have to cancel the label and retry.

deals6922/04/2020 16:51

Did you select the drop off option or print at home? You may have selected …Did you select the drop off option or print at home? You may have selected the wrong option which I've done before :/Read lessRead more

I didn't see option to choose between this 2.

deleted244151322/04/2020 16:55

It’s been like this for a very long time now. You’ll have to cancel the lab …It’s been like this for a very long time now. You’ll have to cancel the label and retry.Read lessRead more

So, it's just hit and miss?

deleted244151322/04/2020 17:35

Yeah it usually happens when you book it threw another site or Hermes old …Yeah it usually happens when you book it threw another site or Hermes old website. It’s happened to me many times and been on live chat all they can do is suggest you cancel and retry.Read lessRead more

Indeed. Tried on the new site and worked.
Cheers for advice

dodoegg126/01/2021 20:39

Where is the QR code option? I've got 3 parcels in my basket but there's …Where is the QR code option? I've got 3 parcels in my basket but there's been no QR or print in store option anywhere during the order process. This happens on both the new layout and old layout of the website. Where is it supposed to be in their website? Absolutely infuriating how badly laid out their website is. Incompetence just runs right through Hermes.Read lessRead more

Use the new website. The QR code will be generated after payment and emailed to you.

Thanks for posting this, I’m having this very issue right now over a year since your post. Sold a few things on Vinted, had a evri selectd as a postage option as their site says you can send from any store and select print in store. However the labels the 3 buyers have paid for only have barcodes on and the machine in the two shops I have been so far only have qr code scanners and do not scan these labels. I have absolutely no idea what I can do, have so far just messaged the 3 buyers asking if they had a qr code sent to them when they purchased the postage, but seems funny that it would not be sent to the seller when it’s the seller who needs the code, but as above it seems the whole service is much less efficient than advertised and is causing my hassle not convenient

Hi, Did you solve your issue? I just sold an item on Vinted and have the exact same problem. Someone suggested I print with a regular printer and tape it on. Please let me know if you had any success

I'm having this exact issue and it's infuriating! For some reason the Parcelshop scanner won't scan my barcode from Vinted.