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Original Poster MobileLead

Hey guys!
First, I completely understand the anger (let's be honest: this thread is supposed to be a rage thread, otherwise I wouldn't have created it).

Regarding the app, I'll give you some context:
- The app was released in the UK way too early; I pushed it back as long as I could but technical issues forced us to push it on the market, not because no one cares; the beta lasted just a few days, we didn't have time to make some change based on the first feedback, the server migration is still ongoing, I mean, who does that? But, if we hadn't, tens of thousands of users wouldn't have been able to use the previous app anymore.
- The current app has been available in other countries for a while now. Sure, it got some rage at first too, we listened, added tons of missing features (which to you seem normal because you had them from day 1) and tweaked the interface to satisfy members as much as we could. And now it's getting 5 stars reviews in every countries and (almost) everybody is happy and waiting for the next major update.
- hotukdeals version of the app needs indeed some major tweaking and, don't worry, it will come. It just can't be done with a snap of the fingers.
- The categories and Hottest need to be more accessible (the soon-to-come iOS app is completely in phase with this)
- Discussed feed will be back, I promise
- Cards will change over the summer
- Other surprises to come
In the meantime, remember you're talking about human beings that are trying to provide you with a free no-ad app, and insults never helped bringing better results.

So sit back, relax, enjoy the ride and keep dealing!

Edited by: "mattlabs" 6th Jul

Whoever is making the changes needs getting rid of, there's an old saying if it ain't broke don't fix it, and HDUK used to work fine, now the ask section hasn't worked properly for months despite many complaints and the new layout stinks, but someone somewhere is so pig headed that that they think they know better than the people who use the site, and as usual they won't bother discussing it just ignore us and or ban us.

mattlabs

...Tell how much you love this app of course



PS.https://images.hotukdeals.com/comments/content/dfJe7/30925023.jpg

For those of you that want to go back to the usable version which is 3.7 you can download it from apk pure with the below link. If you are concerned about clicking links, go to apk pure and download 3.7...you will be saved from the new app!

Also go into he Google play app on your phone, find HUKD app and deselect Auto Update so that you don't get forced into to any new rubbish releases.

HUKD v3.7 on APK Pure

Edited by: "waz12345" 5th Jul
718 Comments

I've got the old version on my iPad and the new one on my pc and I've not been receiving emails through the day/night as I did previously for a couple of weeks now.

sounds like the site has updated to the new layout for you. there's a thread all about it in feedback.
are you sure your comments aren't being added? comments can be ordered by newest at the top

if you wish to get the old layout back you can do so by deleting site cookies

jco83

sounds like the site has updated to the new layout for you. there's a … sounds like the site has updated to the new layout for you. there's a thread all about it in feedback.are you sure your comments aren't being added? comments can be ordered by newest at the topif you wish to get the old layout back you can do so by deleting site cookies


I checked the site afterwards on my laptop and the comments aren't there either.

Mine does this all of the time, uninstalled it & reinstalled and it worked but its a constant thing for me now

tipsy1973

Mine does this all of the time, uninstalled it & reinstalled and it … Mine does this all of the time, uninstalled it & reinstalled and it worked but its a constant thing for me now


I think that jazzuk777 is referring to the mobile site, not the app.

The same has happened to me too!

Although I can enter the key words again, I have tried a couple and still does not show up on the activity page!

I'm sure I will a few things as I won't bother searching each time

Admin

@jazzuk777 do you get an error message? Or can you describe what you mean when you say 'it looks weird'?

Thanks
Edited by: "Neellaa" 3rd Jul

Admin

@tommyukuk do you mean the latest Android version (5.0.38)?

Thanks

Clear cookies, webpage goes back to normal.

Whoever is making the changes needs getting rid of, there's an old saying if it ain't broke don't fix it, and HDUK used to work fine, now the ask section hasn't worked properly for months despite many complaints and the new layout stinks, but someone somewhere is so pig headed that that they think they know better than the people who use the site, and as usual they won't bother discussing it just ignore us and or ban us.

Should be able to find previous version on interwebs. And turn off auto-updates in your Play Store settings.
I use a very old version of the HUKD App myself (2.2.0) as I didn't like it when they dramatically changed it before (would be years ago now I guess)

I agree it's not a step forward. It's as if the designers have tried to fill every availble white space. Its too cluttered and a little old fashioned looking (and Im a web developer). Im still using the old layout until forced to use the new one. I used the new one for around 2 days and found it was less enticing and did spend less time on it.

Well I don't know what you guys changed but I woke up this morning and I had around 60 notifications from the past few days that all came at once! I'm not sure if its fixed now, but its looking a lot better than it was before. :-D
Edited by: "tommyukuk" 3rd Jul

Neellaa

@jazzuk777 do you get an error message? Or can you describe what you mean … @jazzuk777 do you get an error message? Or can you describe what you mean when you say 'it looks weird'? Thanks


My new comment appears super imposed over some older comments that are fainter...

tommyukuk1 h, 31 m ago

Well I don't know what you guys changed but I woke up this morning and I …Well I don't know what you guys changed but I woke up this morning and I had around 60 notifications from the past few days that all came at once! I'm not sure if its fixed now, but its looking a lot better than it was before. :-D


Do you mean email notifications or a notification on the page that someone has posted on a thread you have,as I still don't receive any email notifications other than the one daily round up one and every now and again I will get a notification that someone has posted on a thread.

For example,I didn't know anyone had posted on this thread I just popped on to have a look,I wasn't notified

Bundle ID: com.tippingcanoe.hukd
Version: 3.7.0
Device Info: Motorola Moto G (4)
OS Version: 7.0 (24)
User ID: 1402800
Hardware ID: a0065558a437b44870fca1d7d1930261
Push Token: cJYzfbh06dU:APA91bHDwTJQ6DWQBK_fTOuA3Zp2pqc26bUnJcL7yY9k6zH0kszem11IoRJIrTpZt2vybj4A5H6Ed2St1Cf32aJMsx6d88HpYHTBH3dKPLkfSlWltSyz2oVw-dYGCXiUboDumvm2P1Wq
Resolution: @3.0x

Admin

jazzuk777

My new comment appears super imposed over some older comments that are … My new comment appears super imposed over some older comments that are fainter...


Any chance you can add a screenshot to show me what you mean?

My keywords aren't working either. Just shows as empty

deb8z

Do you mean email notifications or a notification on the page that … Do you mean email notifications or a notification on the page that someone has posted on a thread you have,as I still don't receive any email notifications other than the one daily round up one and every now and again I will get a notification that someone has posted on a thread.For example,I didn't know anyone had posted on this thread I just popped on to have a look,I wasn't notified


I'm still not receiving emails either - I haven't done for about a month or so.

Admin

Regarding the email notifications - we're working on a fix for that

Neellaa

Regarding the email notifications - we're working on a fix for that


That's good to hear. Any idea of the timeframe?

Admin

I hope we can fix it by mid of this week

Original Poster MobileLead

Hello! Thank you for your feedback. This is actually a server migration issue that makes old deals acting like that... This will go on for a little while but eventually it will happen less and less

Original Poster MobileLead

Hey @dealhunter5253 you can try to update the app to latest version. 5.0.36 should be available right now

Original Poster MobileLead

Hey guys! You can try to update the app to latest version. 5.0.36 should be available right now

Hope it's not as bad as the previous version which was ugly and laggy on all Android devices compared to the iOS version.

mattlabs

...Tell how much you love this app of course



PS.https://images.hotukdeals.com/comments/content/dfJe7/30925023.jpg

The new app is appalling, I unfortunately updated to the new version because I was having problems with my alerts on the old version. Within 10 minutes I have totally removed it from my phone.

I am currently looking through APK sites for a copy of the old version and will probably get some virus just because developers could help but mess with something that wasn't broken.

Nearly always with any app a "new and improved" overhaul is utterly terrible. Change for the sake of change. They should but it back the way is was. Have they seen the reviews on Google Play?!!!

fanpages

PS.


X)

I really hate it. If it stays like this I would stop using hotuk app

Original Poster MobileLead

@fanpages it's good actually if you don't like it. It means there's room for improvement. Just make some remarks on why you don't like and it will help a lot to make it better

Is this with the Android app? If so, I'd suggest posting here: hotukdeals.com/fee…931

I'm with you.

I hate it for all the reasons you mentioned as well as not having my saves searches.

I can see me using it much the way it is :-(

Is there a way of getting back to the grid view? I hate being forced to see deals in rows. The focus should be on the picture, as currently there's a lot of blank space on screen.

Anyway of going back to the old layout

Sorry I didn't see your (@'username'-based) reply as I am still using the pre-"gopep" version of the main site.

mattlabs

@fanpages it's good actually if you don't like it. It means there's room … @fanpages it's good actually if you don't like it. It means there's room for improvement. Just make some remarks on why you don't like and it will help a lot to make it better



I think I covered it in the Beta release's "Feedback thread; comment #22:

[ hotukdeals.com/fee…446 ]


Did you spot these additional threads?

[ hotukdeals.com/fee…581 ]
[ hotukdeals.com/fee…023 ]
[ hotukdeals.com/fee…965 ]

Room for improvement #1:

Consider removing the "HotUKDeals App - WE NEED YOU! - Android test group about to open.. come join the BETA!" banner message/link, & point to this current thread instead to attract comments here.

#2...

Don't update (&, arguably, degrade) the Android "app" at the same time many users are being migrated to the "gopep" site design.

You (the site; not you personally) have now alienated two distinct groups of users. Yes, there may be some commonality/overlap between the two groups, but possibly those that feel aggrieved by the change to their preferred platform are now having to use a limited experience on an alternate platform.

Perhaps you will be lucky to retain the existing members that have both an iOS device & an Android device, but don't count on it.

First rule of making changes to any established user experience: Don't mess with too much at once, & certainly give sufficient advance notice (of the change to the mobile/handheld "app"].

One of the busiest periods of the year will soon be upon us (with Amazon's Prime Day). I hope the site has the good sense to either rollback at least once set of changes (to either the "app", or to the "gopep" forced uptake) before revenue will be affected in less than one week from now.

The temp is covering the picture and you are forced to read the whole thing to see what the deal actually is. Before you could just glance at each picture and see if it was of interest.
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