Sherbat
Is this the same Sky that put the prices up 12% for April onwards?
Unfortunately, this deal has expired 12 September 2020.
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1669°
Posted 24 April 2020
SKY basic £5pm for selected customers on Government support or who have been furloughed
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Legendkiller2k
Joined in 2009
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1,140
About this deal
This deal is expired. Here are some options that might interest you:
SKY are currently allowing subscribers even those in contract to drop down to the SKY basic pack for £5p/m, SKY basic is just freesat from SKY but you can still use you SKYQ box as normal including recording and catch up services, you can also still use any apps on there you subscribe too aka Disney+, Netflix.
This is for people who are struggling due to the covid19 outbreak aka furlonghed, universal credit the full list is on the site via the link.
You may have to confirm you are in reciept of universal credit, however i wasn't asked to conform anything the package was changed within a hour of me completing the online request.
I hope this will help those of you struggling in these uncertain and hard times.
Please confirm you agree to all of the following statements:
I have been impacted financially as a result of the Covid-19 outbreak.
I’m currently seeking or already on one (or more) of the following benefits:
Any new Government Covid-19 benefits or support, including being furloughed by my employer, help for the self-employed or small businesses; e.g.
If asked, I will provide Sky with evidence that I am or will be receiving Government support or have been furloughed to illustrate that my financial position has been impacted by Covid-19.
This is for people who are struggling due to the covid19 outbreak aka furlonghed, universal credit the full list is on the site via the link.
You may have to confirm you are in reciept of universal credit, however i wasn't asked to conform anything the package was changed within a hour of me completing the online request.
I hope this will help those of you struggling in these uncertain and hard times.
Please confirm you agree to all of the following statements:
I have been impacted financially as a result of the Covid-19 outbreak.
I’m currently seeking or already on one (or more) of the following benefits:
Any new Government Covid-19 benefits or support, including being furloughed by my employer, help for the self-employed or small businesses; e.g.
- deferred tax payments, business rates relief, loan schemes or grants.
- Income support
- Income-based Jobseeker's Allowance (JSA)
- Pensions Credit (Guaranteed Credit)
- Employment and Support Allowance (Income related)
- Universal Credit, with zero earnings
If asked, I will provide Sky with evidence that I am or will be receiving Government support or have been furloughed to illustrate that my financial position has been impacted by Covid-19.
More details at Community Updates
Anon32
Charging £5 for essentialy what is freesat. If you cancel you get the same channels!
Edited by a community support team member, 24 April 2020
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477 Comments
sorted by
majorwedgy666Sherbat24/04/2020 10:50
Is this the same Sky that put the prices up 12% for April onwards? …Is this the same Sky that put the prices up 12% for April onwards?
Lol, sooner sky go out of business the better.
thesimpsons_ukOr just cancel it altogether, you won't miss it.
Dilip_ShahI have cancelled previously and they don't take the box or dish away, you can watch non Sky channels for free. Terrible deal just wasting £5 per month.
FrampyStinkwonkelThank you so much for this OP. I was going to call them to cut my services down. I am now in receipt of UC due to Covid and this will help tremedously to save money.
Once again Thank you so much.
fleetingmindi'm not a Sky fan at all and hate their constant price increases BUT credit they are offering customers these kind of things and pausing Sky Sports subscriptions etc There are a lot of companies who are doing nothing.- Sherbat
majorwedgy66624/04/2020 10:51
Lol, sooner sky go out of business the better.
Sadly they won't as long as people think Freesat (and DVR on modern TVs) is something you should pay for in the first place. - MicroManaged
Dilip_Shah24/04/2020 11:08
I have cancelled previously and they don't take the box or dish away, you …I have cancelled previously and they don't take the box or dish away, you can watch non Sky channels for free. Terrible deal just wasting £5 per month.
They take the Q boxes away and even if you have a HD box you lose the ability to record.
Of course you can just replace with a Humax DVR 
ajmitchellwait sky basic is just free view with no channels??? freeview with a skybox is free anyway even if you discontinue; I dont understand
melwynbarrettob1ad0If you have the sky box and are out of contract, you can get Freesat for free. Don't pay Sky £ 5.- Legendkiller2k Author
FrampyStinkwonkel24/04/2020 10:53
Thank you so much for this OP. I was going to call them to cut my services …Thank you so much for this OP. I was going to call them to cut my services down. I am now in receipt of UC due to Covid and this will help tremedously to save money. Once again Thank you so much.
You're welcome, glad i can help in some way in these times - Legendkiller2k Author
thesimpsons_uk24/04/2020 11:04
Or just cancel it altogether, you won't miss it.
Whilst you're in contract? Yeah i'm sure that'll go down well with penalty charges. This is for people who are still in contract aswell as those out of contract. 
tfebajmitchell24/04/2020 11:15
wait sky basic is just free view with no channels??? freeview with a …wait sky basic is just free view with no channels??? freeview with a skybox is free anyway even if you discontinue; I dont understand
So this is aimed at people who are either in the middle of a contract and want to save money or people who are out of contract but don't want to cancel sky completely and maybe look at increasing their subscription in a few months again when all of this is over.
Staying with Sky also means people keep their VIP tier status and access to all of their recordings on the box they have.
Pepp77So many people dont seem to understand what the £5 is for. It is to allow you to keep the Sky Q box (if you dont pay the £5 you have no contract so the box goes back to Sky), to be able to record the freesat channels (without the £5 you would be able to watch freesat channels but not record) - to retain the recordings you have so that when you increase your subscription again to cover the channels they were recorded on they would play (without the £5 all the recordings would just disappear - because so would your Q box - the Q box actually being collected by sky may or may not happen - I am yet to experience cancelling Sky Q).
And you can do this even if you have 10 months of your £80 per month contract left.
Very nice offer from Sky IMO.
dc7911For them on furlough ? ...... people at my work on furlough are getting more than us still at work !
thedavebaxterWhat I like about Sky is keeping call centres in the UK, a lot of companies have moved them abroad. Also there isn’t much competition really if your like me and can’t get Virgin TV. I had now TV but it’s still not as convenient as Sky and you don’t get a lot of channels. So I don’t want them to go bust or go away really.
gallopingbankerBefore pulling the trigger on this...
if you want to hold onto your services and still reduce the price down, I called them (6 months of existing contract left)
...and they agreed new low price 18 month contract for just £24.25
( Sky signature, inc box sets, on demand, Netflix, kids, UHD, multi room).
Lowest price I’ve ever had it for. (edited)
mitchram123Fantastic, with sports gone and me only watching netflix and amazon movies there is no need for such an expensive subscription
mkpianistDilip_Shah24/04/2020 11:08
I have cancelled previously and they don't take the box or dish away, you …I have cancelled previously and they don't take the box or dish away, you can watch non Sky channels for free. Terrible deal just wasting £5 per month.
I disagree; £5 per month to have the recording and ease-of-use that comes with Sky Q is still cheaper than buying a Humax or similar box.
baldybouncerSo glad I left - sky are far too expensive and have so much competition now...
plebbygiraffemelwynbarrettob1ad024/04/2020 11:20
If you have the sky box and are out of contract, you can get Freesat for …If you have the sky box and are out of contract, you can get Freesat for free. Don't pay Sky £ 5.
As others have pointed out, they demand Sky Q boxes back as they're much more expensive to make than the older ones. If you have an older Sky box then yes, there's little need unless you want recording.
mjl1982majorwedgy66624/04/2020 10:51
Lol, sooner sky go out of business the better.
Never gonna happen
Owen_Stampmajorwedgy66624/04/2020 10:51
Lol, sooner sky go out of business the better.
Like they'll ever go out of business, multi billion + multi national business. They provide quality content. Name a better TV provider?...- Cheapasnowt
anewman24/04/2020 18:21
People on benefits shouldn't have Sky TV.
To be fair people on benefits probably represents the largest group of people who have Sky TV (and probably Iphones as well) 
bossybootsScorpion24/04/2020 22:12
Yes I realise that. I thought I made it pretty clear my gripe isn't with …Yes I realise that. I thought I made it pretty clear my gripe isn't with those who are struggling or those on low incomes it's those who are getting paid handsomely (albeit less than normal) for no work who can take advantage of it. Two people earning 55k each furloughed for example could claim it. Feels kinda wrong to me when we've got hospital porters in the line of fire performing full time roles getting paid peanuts. I appreciate everyone has to live, but Sky should be limiting this to those genuinely need it and what I'm saying is not all furloughed people will need it, for those that do, fine no issue.
But folk earning £55k will now be on £2500 a month.
No one should be moaning at anyone getting a discount when they are on furlough leave. These folk are no doubt worrying about money as well as if their job will still be there due to the amount of businesses expected to fold.
Come on mate - ease up a bit
dc89majorwedgy66624/04/2020 10:51
Lol, sooner sky go out of business the better.
Ridiculous thing to say at any time never alone in the midst of a pandemic.
Huge U.K. employer, many people rely on their services and they’ve been more than fair allowing people to pause sport subscripts, this and the other things they don’t make a song and dance about like supporting vulnerable people who can’t pay bills.
They’ve furloughed very few staff and allow staff to volunteer to help the NHS charities.
If you don’t like Sky’s products don’t buy them but don’t chat utter waffle.
frysterThis for me works out well. My wife insists on keeping Sky as she likes the layout, recording and pausing etc. But she only ever watches the freeview channels. We don't subscribe to sports as I always found I was booted off the main TV and ended up watching on my laptop anyway, which can be sourced in a different way. I've tried converting her to normal freeview using our TV's built in option, but the recording and layout is clunky. I'm happy to pay £5 a month for a decent recording box, with easy access to all the catch up TV services, so this is a price i'm happy to pay. And I guess that as Sky now own the box, if anything goes wrong they will have to fix or replace it. Question about the mini boxes. Looking through the terms and conditions it says that they will charge £50 for an unreturned mini box. Looking on ebay they go for a lot more than that. Any downsides of forgetting to return it?- FrampyStinkwonkel
taffyjock124/04/2020 16:36
Soo let me get this Sky are being soo kind they are charging for free OTA …Soo let me get this Sky are being soo kind they are charging for free OTA and recording service that they have locked down.
If you are still in contract and need to reduce costs due to furlough or lack of trade (self employed) this is a saviour. - Legendkiller2k Author
deleted26393324/04/2020 11:03
I might have to look in to this. I’m also on UC but have been for a w …I might have to look in to this. I’m also on UC but have been for a while.Just thinking though, with Netflix being “free” for some Sky packages, would this be affected ?
yeah you lose netflix but search on here you can get netflix for as little as £3p/m anyway. - Anonymous UserIs sky q multiroom included?
- donaldmcgill2You DON'T get to keep the SKY Q boxes. You are only renting them. That is why you no longer pay for repairs to the box. Sky will continue to own the box. They take it back if you leave them.
I will definately be leaving Sky once we get back to normal as they are charging me a fortune and I can't record,rewind, pause programmes, etc. Despite being with them since 2008, they have never offerred a decent deal. Will be glad to leave. I don't even have fibre. And they told me they don't do the package I have anymore. I will definately NOT reccommend Sky to anyone. 
b1g1anplebbygiraffe24/04/2020 15:33
Yes but the reason the 'rent' model exists is because of what I said - the …Yes but the reason the 'rent' model exists is because of what I said - the box is far more expensive to produce and so they cannot recover the costs through the amounts people would be willing to pay for a subscription.
Don't believe it's cost driven, more likely so they don't have people cancelling but still having a perfectly usable box to watch free services at their cost, stops people using 'my box is broken' as a negotiation tool to get a cheaper contact/free upgrade and means they can't stick them on eBay.
The new boxes will still cheap as chips to produce, albeit a couple more chips than before and they likely make the cost back in no more than a couple of months 'rental' if that.
KingNav360Owen_Stamp24/04/2020 17:06
Like they'll ever go out of business, multi billion + multi national …Like they'll ever go out of business, multi billion + multi national business. They provide quality content. Name a better TV provider?...
Agreed.
Backed and owned by Comcast who are worth well over $250bil
They aint going anywhere.
Those who complain about their prices, dont know how to haggle a deal.
samuelkeelingI phoned up to complain because my sky bill has increased over last couple of months , it's now increased to an extra £7 a month . Phoned up to complain and they couldn't do anything untill my contract ends in November but could only give me £5 off my bill because I am a key worker. When my contract ends in November , I will gladly wave them goodbye !
Deleted_obennett0124/04/2020 16:51
Furloughed doesn’t = struggling it is 80% salary
Course it does, ive lost £400 a month due to furlough.
cozzie1967I was paying £23.70pm for the basic 'free' channels on an old Sky HD box just for the ability to record! I have been furloughed so this is a welcome saving for me. Thanks OP (edited)
anewmanCheapasnowt24/04/2020 18:27
To be fair people on benefits probably represents the largest group of …To be fair people on benefits probably represents the largest group of people who have Sky TV (and probably Iphones as well)
Doubt that. Was just taking the Mick out of the "I'm all right Jacks" who prior to losing their jobs or being furloughed, complained about people on benefits.
McShaneholty197124/04/2020 18:35
Sorry if I'm being stupid. Can somebody please confirm the length of time …Sorry if I'm being stupid. Can somebody please confirm the length of time this would be for and what happens at the end? Fo you go back to your original deal?
From my understanding you can keep it for however long you want.
From the Sky page:
If you're in a minimum term for your Sky TV, you'll need to keep Sky Basics for the rest of this period.
You also won't be given the option to go back to any original deals you may have had.
From the Sky page:
If you upgrade back to Sky TV in the future, you'll have to take Sky Signature.
FREEZIN_WOLFkkms24/04/2020 19:02
Fed up with Sky. Have been overcharged on my monthly bill for the past 2 …Fed up with Sky. Have been overcharged on my monthly bill for the past 2 months and unable to get through to them over the phone to sort it out.
Cancel by text.
I did it yesterday. They badgered me to carry on offering deals left, right and centre but I stuck to it and binned it off before it jumps to £100 on 28th May.
The text number is
07860015589
Hope that helps.
ScorpionI get it for those who are on low incomes, but there will be plenty of furloughed people who aren't really struggling, getting paid 2.5k a month for sitting around doing nothing, who can "claim" this one whilst those who are still working cannot get it. Think of all those key workers making sure everyone has enough food and gets cared for - no discount like this for them from Sky?
I would really hope that people had to demonstrate some real financial hardship to get this, because furlough alone doesn't equate to that in plenty of cases I know of. I don't begrudge those who genuinely are hard up because of events, I do for those who are getting reasonably well paid to do nothing and can claim stuff like this. (edited)