Unfortunately, this deal has expired 28 May 2023.
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32 Posted 13 April 2023
Return flight Heathrow to Mauritius Island - Sunday 14th May to Friday 2nd June - £574pp @ Lufthansa & Eurowings Discover via Google Flights
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sorted byPerhaps this might be a better option for £536? Same dates as above, but with check-in luggage included.
We booked flights to Barbados for Christmas. They cancelled and rescheduled flights several times, automatically booked us on connecting flights which breached the airport's MCT, so in reality we would have actually still been in he air whilst our connecting flight was leaving the runway.
They then cancelled an entire leg of our flight potentially leaving us in Barbados with no means of getting to Frankfurt for our return flight to Manchester. (they didn't see an issue with this as they were still able to provide part of the route)
On the numerous changes before our final cancellation they failed to automatically transfer our booked seats to their alternate flights and put the onus on us to evidence that we had initially paid for the seats. They asked us to provide invoices for the seat booking payments. (like they work on post-it notes)
When we ultimately had to cancel our trip, we were initially told that we had to contact Eurowings directly for a refund of their failed leg of our trip (Barbados to Frankfurt). This was despite making our initial and entire booking with Lufthansa directly (we pushed back on this and got them to own their inability to fulfil our contract with Lufthansa)
It took nearly a month to get our money refunded, and just over 12hrs hours of calls to resolve their various inadequacies. Lufthansa's customer service have little grasp of English, any sense of urgency, empathy or perception of the problems at hand.
Lufthansa's response to our formal complaint (three months later) was to merely acknowledge the issues, and quote that they were "Disappointed that they hadn't met our expectations" - Zero goodwill.
Just an awful company with zero audit trail of their operational administration or any level of customer service. They could give the flights away and we'd refuse to travel with them again. (edited)
Not promoting Air Mauritius ! However consider this as a direct flight from heathrow with their generous 30kgs luggage allowance included and it is a bargain at £671.
Weather in Mauritius still remains hot at this time of the year considering its winter! (edited)
The Eurowings flight was budget, headphones and blankets aren't free and there's a small selection to watch on the infotainment, especially for kids. Not much legroom either. The Austrian Airlines flight on the way back was much better (flight being 2/3 empty also helped).
On the whole for us at least (family of 6) it was worth the cost saving vs. other airlines.