I've had a fault with the vibration in it for months now where it sounds quite rough. Also it's developed a charging fault where it just shows charging then not charging over and over. I've only ever used genuine Xiaomi chargers with it and I've tried different chargers.
What am I best doing? Contacting Xiaomi for a repair or will the offer a refund? I've logged into my account and clicked after sales support and under that it asks service type \"replacement\" \"return\".
Has anyone done this before? Thanks","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51657315","author":{"@type":"Person","name":"bigwheels"},"datePublished":"2023-12-03T22:11:46.000Z","text":"2 year warranty.
My Poco F2 Pro is over 3 years old.
After dropping it over 50 times it still works fine.
Good case and screen protector.
I would expect a replacement."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51657351","author":{"@type":"Person","name":"AdrianJones12"},"datePublished":"2023-12-03T22:15:40.000Z","text":"Never had a problem with my old Xiaomi phones. Paid £379 for this one and it's been the worse one so far. Normally i would only spend around £200 on one"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51658213","author":{"@type":"Person","name":"J1240"},"datePublished":"2023-12-04T00:30:03.000Z","text":"From my experience, Xiaomi will blame your issue on water damage and refuse the warranty.
I stopped buying them as they've done that twice now, once on a charge port fault and once on a battery expanding issue.
Customer service, as far as I can tell, doesn't exist at Xiaomi."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51659258","author":{"@type":"Person","name":"jco83"},"datePublished":"2023-12-04T08:30:04.000Z","text":"My POCO F3 developed boot-loop, thankfully I found out it came with a 2 year warranty (I bought from POCO UK store ~18 months prior) and arranged for a repair/refund. They sent me packaging to send it in, and they fixed it. I was very pleased. It had its main board replaced which surprised me"}],"commentCount":6,"interactionStatistic":0,"articleSection":"Retailer Offers and Issues"}